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Tim K
11-05-2014, 14:34
I've ordered a few times from Primary Arms and always had good experiences. Just yesterday, I received an order from them. The item I ordered was the wrong color. I sent them an email notifying them of the problem last night. This morning, I got an email informing me that they were sending the replacement part today, before I even shipped the incorrect one back. Pretty amazing. I just got shipping notification that the new part is on it's way.

Customer service like this will keep me going back to them.

https://www.primaryarms.com/default.asp
WillysWagon
11-05-2014, 14:36
I agree, good product for a good price and their customer service is top notch.
ThunderSquirrel
11-05-2014, 14:59
Definitely a great product for the price. I have and older one that I have beat to hell. And it still runs solid. My only gripe is since it is the older gen, it doesn't take AA batteries.
KestrelBike
11-05-2014, 15:29
Not sure how they confused black for pink :D
cstone
11-05-2014, 16:15
I just bought two items from PA. I am sure I will continue to shop there as they have always been a good company to deal with. YMMV
Tim K
11-05-2014, 17:17
Not sure how they confused black for pink :D

No, no, I got pink. I ordered mauve.
Squeeze
11-05-2014, 17:32
Yep. They are a great company. I also had the same experience with ALG Defense recently. Good folks in the community.
cstone
11-05-2014, 17:40
Yep. They are a great company. I also had the same experience with ALG Defense recently. Good folks in the community.

+1 from me on ALG as well. Basically a Geiselle light for less money, since they are engineered by the same people.
TheBelly
11-05-2014, 20:33
the owner of Primary Arms was in a training class I was in. I will buy from them again, and again, and again...
Wulf202
11-05-2014, 21:33
He's a good guy and knows how to take care of screw ups, it was just as good when he was running it alone out of his garage.
ray1970
11-05-2014, 21:49
I've had nothing but positive experience with them as well.
00tec
11-05-2014, 21:51
I've actually been looking to buy one of the AAA red dots from them, but need it quickly after I purchase... How are their shipping times from order to door?
ray1970
11-05-2014, 21:59
About three to four days for me. Usually I'll order on the weekend, it will ship Monday, and I'll have it by Thursday. Sometimes Wednesday.
Guylee
11-06-2014, 00:54
PA Arms is good people. I have a few of their items sitting on my rifles.
Jer
11-06-2014, 11:37
Their 1-6x is one of my favorite optics at any price.
Tim K
11-06-2014, 13:17
It just gets better. They overnighted my replacement. It showed up today. I'm a customer for life.
Daniel_187
11-06-2014, 19:37
Good CS is rare these days. Wish Remington's CS was this good, Well off to BP Tactical for Bert's famous fluff and buff.
SouthPaw
11-06-2014, 21:58
Been working with them since 2008 and I will continue to give them my hard earned money. They have always fixed any mistakes quickly, price guaranteed things, and been very helpful. I will say they are my favorite online retailer.
TheBelly
11-06-2014, 22:07
I have one of their 1-4x optics. It's the one that I hand out for folks to borrow; easily 15 times. It still works just fine, clear as day, and it wasn't expensive.

What's not to love?
Squeeze
11-11-2014, 13:52
Good CS is rare these days. Wish Remington's CS was this good, Well off to BP Tactical for Bert's famous fluff and buff.
Sooooo...does Bert charge extra for that? [emoji12]