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hurley842002
09-16-2016, 11:54
http://uploads.tapatalk-cdn.com/20160916/ba67680fc7eb644bbe1c8409a4057a55.jpg

Wife got this on her IPod screen, no idea where to go from here. Any help is appreciated.

DireWolf
09-16-2016, 12:12
You might have to restore it using itunes (if you have a backup).

You can also try the solution on this page a litte ways down.....haven't tested it, but it may work...

https://www.ifixit.com/Answers/View/54386/iPod+disabled+for+21%2B+million+minutes+(can't+res tore)

Otherwise, options are probably to wipe it or just be patient :)

Sent from my SM-N920T using Tapatalk

hurley842002
09-16-2016, 13:19
You might have to restore it using itunes (if you have a backup).

You can also try the solution on this page a litte ways down.....haven't tested it, but it may work...

https://www.ifixit.com/Answers/View/54386/iPod+disabled+for+21%2B+million+minutes+(can't+res tore)

Otherwise, options are probably to wipe it or just be patient :)

Sent from my SM-N920T using Tapatalk

Thanks for the suggestion, I sent the link to my wife. I'm guessing my three year old got ahold of it, and entered the wrong password one too many times.

TEAMRICO
09-16-2016, 20:27
Just wait it out and try again in 2018ish.

hurley842002
09-16-2016, 20:40
Thanks for the link DireWolf, wife was able to use it and has a functioning iPod again.

DireWolf
09-18-2016, 18:00
No problem, glad I could help.....

Sent from my SM-N920T using Tapatalk