Iphone 5s help

[Erni]

Background: My daughter dropped the wifes phone and caused the red screen, which killed the battery. We were on vacation and were not able to get to a proper repair shop. Got home went to a repair shop to pull photos and get phone running but they seemed clueless. Phone now only showed the itunes screen

I finally got some free time and replaced the battery, things seemed fine. Phone showed the itunes logo. Tried to restore/update and the phone won't do it keeps showing the itunes logo. Put the phone into DTF (?) mode and it still won't restore. When trying to restore in DTF mode I do get a red screen blink once but then when it resumes to normal it just shows the itunes screen and no redscreen.

Any of you know what could be the cause? Point me in the right direction or forum please.
My suspicion is that the digitizer is still broken (red screen during DTF mode) but not broken enough to show up as a fault. I can replace the digitizer for $35 of Amazon, but not sure if thst will fix it, and don't want to throw good money after a broken phone. (Of course there is some great photos on there that we can't get to... [emoji24] )

[hurley842002]

Personally, I would consider just biting the bullet and upgrading to, at a minimum, the next gen of iPhone, as the 5/5s series is probably unlikely to receive any future software updates. If you must stick with the 5s, they can be had on Amazon all day long for $100-$120 with prime shipping.

[Erni]

Hurley,
The wife is sporting a new phone. Main goal is to try and get the pictures from our trip. Secondary goal is to reset it and see if I like the Iphone ecosystem or give it to one of the kids.

[ray1970]

Any of you know what could be the cause?

I’m guessing the cause was you daughter dropping the phone based off of your post. Do I win a prize?

[SideShow Bob]

I’m guessing the cause was you daughter dropping the phone based off of your post. Do I win a prize?

[ROFL1][ROFL1]

[cableguy11]

Does your computer still recognize the phone? There are various apps that can scan the phone for free, and if the pics are recoverable you can buy the full version to get them from the phone to the computer. Here is one for a quick reference. Full disclosure: Never used it myself and this is from a quick google search.

http://www.iphonerecovery.com/

[Erni]

It recognized that a phone is there but wont recover ir restore on itunes.

[Mazin]

You don't have your photos set up to back up to icloud do you?

[Erni]

Now we do.

[cableguy11]

I would use one of those apps and see if it can recover the files. If it can then you can pay for the upgraded version to pull the photos off the phone. It is a big plus that your computer can see it.

[Ah Pook]

Mac Shack, in Boulder, might be able to help.
303-443-2899

[Scanker19]

What kind of computer do you have? Mac or other....

[Erni]

Some updates on additional stuff I tried last night. Now I am stuck at my sons wrestling club away from that phone.

Downloaded a free Iphone manager on a Win8 machine, it could not find the phone. The Win8 machine did not show any device attached to the usb port.

Tried to download an iphone manager on a Linux machine. Running puppy linux, ubuntu on an old netbook from a flash drive. (Don't laugh, puppy makes the netbook usable and I really love the form factor and weight.) Could not get it to work/show up with that software since I am a linux noob. The phone did not show and could not be mounted.

Wife has an macbook air. I tunes will not update it.
Note: she bought some software to try and get the pics off the phone about 4 months ago. The software did not work and has since expired.

I will talk to a member later today and see if he has any magic I can use.
If that fails this thing is dead dead and good only for parts.

[Duman]

Somewhat related.... my iPhone SE upgraded the latest OS.

That was a mistake. Apps didn't work, phone randomly re-booted, battery draining, getting hot.

Went to Apple store in Boulder, waited 50-minutes for a tech (they call them 'Geniuses') so I got food, shopped, etc. during the wait.

Turns out the latest OS was broken, took the Apple dudes ~15 minutes to get me fixed an on my way. Store was jammed with people with same problem.

Moral of the story: go to an Apple store if you can. They're good.