Anyone work on the Comcast Business sales side?

[OctopusHighball]

Have a couple of questions, may want to convert my internet at home over to a business account for the upload bandwidth and to get a static IP. Yes, I know I can do DDNS but want to discuss pros/cons with someone knowledgeable who can help make the switch happen if I decide to go that route.

Basically, I just rolled my own Blue Iris camera system and will want to upload clips to off-site storage.

Thanks in advance!

[00tec]

I can have a rep contact you, but I dont see the need to change.

The cost is going to be higher as well. A static is about $20/month by itself.

[OctopusHighball]

I can have a rep contact you, but I dont see the need to change.

The cost is going to be higher as well. A static is about $20/month by itself.

Even if I am uploading terabytes a month?

[Grant H.]

Stay away from CC business if you can... At any cost.

For what you are wanting to do, an asus router with their free DDNS service will be simple, cheap, and work right...

Comcast Business Static requires you to use a complete POS router-fawk-show...

(Not aimed at 00tec, and I apologize in advance for the language, but this has been a huge PITA for our company, and is now costing us monthly revenue because their POS business router that you HAVE TO use to get static ip's doesn't do what it is supposed to.)

[00tec]

Even if I am uploading terabytes a month?

Uploading full video and not alerts is a different story.

Again, I can submit a form for a rep to contact you but I do not have any personal contacts in sales.

[00tec]

Stay away from CC business if you can... At any cost.

For what you are wanting to do, an asus router with their free DDNS service will be simple, cheap, and work right...

Comcast Business Static requires you to use a complete POS router-fawk-show...

(Not aimed at 00tec, and I apologize in advance for the language, but this has been a huge PITA for our company, and is now costing us monthly revenue because their POS business router that you HAVE TO use to get static ip's doesn't do what it is supposed to.)

No offense at all. I believe I remember your concerns with the equipment. (Since you have to use leased equipment for a static).

I'm not working in business class anymore, but I believe that is still the rule.

[Grant H.]

Even if I am uploading terabytes a month?

Out of curiosity, how many cameras at what resolution are you wanting to upload?

Do you record 24/7, or only on motion?

Just curious.

[Grant H.]

No offense at all. I believe I remember your concerns with the equipment. (Since you have to use leased equipment for a static).

I'm not working in business class anymore, but I believe that is still the rule.

It is. We've checked.

[OctopusHighball]

It's a good point, I really probably should only upload archived alert events. I am recording 24/7/365, will be a total of 14 cams at 2.1-4.3 MP each. Has been a great project to put together, especially as I kinda enjoy "optimizing by fiddling". It's early days, and I have a lot of fiddling left to do to get everything optimized.

Didn't know that about the hardware, thanks for bringing it up Grant H. I purchased my own modem and for a router am running DD-WRT on a rooted... something, I forget at the moment. The only thing I would willingly switch to would be something I can root and install Open-WRT on, being forced to use specific equipment is not appealing.

Sounds like the best route for me is to fire up DDNS and just archive the selected events. 00tec, would CC pitch a fit over that?

[Delfuego]

I can get you Comcast Premier service because we are a partner and re-seller. It's far and away the best business class service in the Denver Metro area. PM me if you want. They have a pretty good special running now that includes static IP block, LTE backup WAN and a phone line. This is not residential service, or the "Business" service, which is just expensive home service.

PM Me if your interested.

[OctopusHighball]

I can get you Comcast Premier service because we are a partner and re-seller. It's far and away the best business class service in the Denver Metro area. PM me if you want. They have a pretty good special running now that includes static IP block, LTE backup WAN and a phone line. This is not residential service, or the "Business" service, which is just expensive home service.

PM Me if your interested.

PM sent.

[00tec]

Sounds like the best route for me is to fire up DDNS and just archive the selected events. 00tec, would CC pitch a fit over that?

The only problem you will have is hitting the 1tb residential limit, unless you go for the unlimited plan.

[OctopusHighball]

The only problem you will have is hitting the 1tb residential limit, unless you go for the unlimited plan.

Gotcha. I'll monitor and see what my actual usage is as I optimize the alerting.

ETA: How much to "upgrade" to unlimited?

[00tec]

Gotcha. I'll monitor and see what my actual usage is as I optimize the alerting.

ETA: How much to "upgrade" to unlimited?

I believe it's around $50.

[brutal]

Stay away from CC business if you can... At any cost.

For what you are wanting to do, an asus router with their free DDNS service will be simple, cheap, and work right...

Comcast Business Static requires you to use a complete POS router-fawk-show...

(Not aimed at 00tec, and I apologize in advance for the language, but this has been a huge PITA for our company, and is now costing us monthly revenue because their POS business router that you HAVE TO use to get static ip's doesn't do what it is supposed to.)

I don't know all the details, but a client (with expert help) is not having any luck getting inbound VPN services to work with a CC business router.

[Grant H.]

I don't know all the details, but a client (with expert help) is not having any luck getting inbound VPN services to work with a CC business router.

Not surprised.

We literally want it to just pass all traffic through and provide our static ip's... Nothing more. We basically can't ask it to do less...

Can't do it without eff'ing it up.

[Delfuego]

Stay away from CC business if you can... At any cost.

For what you are wanting to do, an asus router with their free DDNS service will be simple, cheap, and work right...

Comcast Business Static requires you to use a complete POS router-fawk-show...

(Not aimed at 00tec, and I apologize in advance for the language, but this has been a huge PITA for our company, and is now costing us monthly revenue because their POS business router that you HAVE TO use to get static ip's doesn't do what it is supposed to.)You can still use any router/firewall inside Comcast business. Their Arris modems will pass all traffic to your configured device. You can have them set nat/dhcp off too and it becomes just a modem at that point. We have no issue passing any type traffic from WAN. We have every brand of firewall you can imagine inside Comcast customers office with no real issues.

[Grant H.]

You can still use any router/firewall inside Comcast business. Their Arris modems will pass all traffic to your configured device. You can have them set nat/dhcp off too and it becomes just a modem at that point. We have no issue passing any type traffic from WAN. We have every brand of firewall you can imagine inside Comcast customers office with no real issues.

Completely understand that you can have real equipment behind it. We do. I appreciate you offering information that I may not have had.

We have spent hours on the phone with them, tried 3 different shitbox "modems", and it still answers packets that it is supposed to do nothing but hand off to the firewall/router. The tunnels and customer data don't like CC "modems" answering some, but not all, packets that it should just forward.

We have no issues at any of our fiber connections. Just CC business...

[OctopusHighball]

Delfuego, thanks for the conversation and your perspective. I think if my needs outgrow the addition of the "unlimited" option that 00Tec indicated, I know which way I can go.

It looks like I can adjust my strategy and that the regular residential service I already have can meet my needs, with the option of upgrading to unlimited as the next step if needed.

[brutal]

Completely understand that you can have real equipment behind it. We do. I appreciate you offering information that I may not have had.

We have spent hours on the phone with them, tried 3 different shitbox "modems", and it still answers packets that it is supposed to do nothing but hand off to the firewall/router. The tunnels and customer data don't like CC "modems" answering some, but not all, packets that it should just forward.

We have no issues at any of our fiber connections. Just CC business...

This sounds like the issue my contact is having. Says when they disable DHCP/NAT, it all turns to shit.