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cmailliard
08-07-2019, 19:39
My daughters iPhone went for a ride on an Audi today. Made a it few miles until it was run over in a parking lot. I really want the photos off but the screen is destroyed and the phone is not recognized by a computer. So I am pretty sure I will need a legit data recovery service. Anyone know someone or a good company?

Thanks

SideShow Bob
08-07-2019, 19:52
Give these guys a call, this is the Aurora location, there are several stores in the Metro area.

https://experimax.com/locations/aurora-co/

kwando
08-07-2019, 20:47
Did she/you have iCloud backup? If so it should backup nightly so you will only lose one days pics. If so you can restore from last nights backup

FoxtArt
08-07-2019, 21:07
Not to be the bearer of bad news, but unless you want to shell out crazy money (and even then, chances may be slim) if your screen's busted and your phone won't boot into an OS, you're probably completely hosed unless you were saving photos to a microsd card or backing up to the cloud or something.

So, yeah, you're probably hosed. Don't shell out a ton of money without guarantees and refunds. Much of phone storage is solid state, when you f that up to high heaven it's not like hard drive recovery where firms can pull the platters and read the sectors. (plain speak: They can't disassemble the "hard drive" and find the data)

ETA: If you do find someone that performs a lazareth with that degree of damage for reasonable, please let me know. I'm an IT guy but I'd shell out $ to recover a couple or three phones if anyone had the tech to do it.

cmailliard
08-07-2019, 21:37
Thanks guys

ray1970
08-07-2019, 21:39
Did she/you have iCloud backup? If so it should backup nightly so you will only lose one days pics. If so you can restore from last nights backup

This. I recently switched iPhones and every was easy. Everything was backed up to iCloud and I didn?t lose anything.

cmailliard
08-08-2019, 12:13
I was having other issues with two factor authentication at the same time. Her phone was the one listed as a trusted device, so we could not get on iCloud.com or set up an iPad for messaging and FaceTime (Her best friend moved to Texas this morning so yesterday and they use Messages and FT a lot). But anyway, we were letting her use an old iPad a while ago (like 2nd gen), we pulled that out charged it up and the Two Factor Authentication came to that iPad. Got that done, got on iCloud.com and all her pics were there. I guess we set up iCloud backup for her, probably anticipating this happening.

Thanks for help and glad I did not need to go down a bad path.

ChadAmberg
08-10-2019, 07:33
I was having other issues with two factor authentication at the same time. Her phone was the one listed as a trusted device, so we could not get on iCloud.com or set up an iPad for messaging and FaceTime (Her best friend moved to Texas this morning so yesterday and they use Messages and FT a lot). But anyway, we were letting her use an old iPad a while ago (like 2nd gen), we pulled that out charged it up and the Two Factor Authentication came to that iPad. Got that done, got on iCloud.com and all her pics were there. I guess we set up iCloud backup for her, probably anticipating this happening.

Thanks for help and glad I did not need to go down a bad path.

Nice, I freakin' love iCloud for all that. I pay for more storage, and set up mom's stuff to back up there too.

Ah Pook
08-10-2019, 15:19
Dumb question but does she regularly back up to iTunes?

cmailliard
08-11-2019, 19:24
Dumb question but does she regularly back up to iTunes?

No, we will probably start though.

Gman
08-11-2019, 20:34
iTunes is going away, except for some support on Windows. Best plan would be to backup to iCloud.

Now that iTunes is going away, here's what will happen to your music and movies (https://www.cnn.com/2019/06/06/tech/apple-explains-itunes-changes-trnd/index.html)