View Full Version : Xfinity Internet Has New Broadband Packages
Hey, just figured I'd give fellow Xfinity customers a heads-up. I got an email a couple of days ago that new packages were available. I was paying $78/mo. for 75mbps. I was able to upgrade to 200mbps for $60/mo. They updated my service in less than 5 minutes of updating my plan online and I'm getting 247mbps download speed.
Martinjmpr
01-17-2020, 13:38
Hey, just figured I'd give fellow Xfinity customers a heads-up. I got an email a couple of days ago that new packages were available. I was paying $78/mo. for 75mbps. I was able to upgrade to 200mbps for $60/mo. They updated my service in less than 5 minutes of updating my plan online and I'm getting 247mbps download speed.
Thanks for posting this. Upgrading our decrepit internet service is on my list of "things to do" over the winter. I'll check into it.
I just looked into this. Even though I wasn't getting any of their hardware after a $13.65 "broadcast fee" It made the savings not worth the hassle form my situation.
It should be noted I have zero interest in the television part of their service. I'm perfectly happy getting only internet service with my own hardware.
EDIT! Credit where it's due. I backed up and went to the internet only options. I'm now saving $20/month on the same plan I had.
SpamOnRye
01-17-2020, 15:38
Thanks for the heads up! I just shaved ~$30 a month off my bill.
*adjusts the tinfoil antennas and pedals faster*...
247Kbps here we come baby!
Hey, just figured I'd give fellow Xfinity customers a heads-up. I got an email a couple of days ago that new packages were available. I was paying $78/mo. for 75mbps. I was able to upgrade to 200mbps for $60/mo. They updated my service in less than 5 minutes of updating my plan online and I'm getting 247mbps download speed.
I only get the emails that I've exceeded my monthly data cap.
Twice now, both freebies used up.
Always when we get a new device early in the month. December was - well - Christmas toys and the Dish antenna was busted in the RV so FireTV got hammered and my work from home bandwidth use was much higher as well (uploading patch packages). Time before was the wife's new laptop in like June.
I've been eyeballing the +1TB unlimited plan, I'll have to see what that looks like now.
On the phone with them right now 16 min in and still trying to find an upgrade that they can give me I have 75 MBs and local only channels and it’s 124 a month and the pricing they gave me for 100 mb no tv is going to above 100 a month still
Just got transfered to loyalty 26 minutes in
100 mb no tv and a modem rental 70 a month
Threaten to cancel. They always find a plan to keep you.
I'm not sure what steps to take.
I can shave $20/mo off my current 300Mbps Blast+PRo whatever plan, but can't find an option to add back the $50 unlimited data cap.
Hate to change it and find I don't have that option.
To clarify, my previous plan was actually 70mbps and was the "Performance Internet" package. I own my own cable modem which is capable of 4 times the download bandwidth that I'm currently getting, and I don't pay for any equipment. I also don't get any TV channels. There's also a 1 year commitment, but with my limited provider options I don't see changing any time soon.
Xfinity is also stating that my plan qualifies for a free Flex 4K streaming box with a voice remote, but I don't need it and didn't want to deal with any possible TV carriage fees.
100 mb no tv and a modem rental 70 a month
What???
I'm seeing 300Mbps @ $70/mo. (my modem)
300Mbps @ $80/mo with no contract.
hollohas
01-18-2020, 14:12
Blurg.
So I upgraded too (to the 300mbs + phone @ $90/month). Saved me $30/month.
Since my Comcast modem I've been renting from them wasn't capable of higher speeds I decided now was a good time to by my own modem and ditch the rental.
I checked Xfinity for modems they approved and got a Netgear Nighthawk multi-gig speed cable modem for Xfinity with voice, DOCSIS 3.1 model #CM1150V. Figured I'd get something that would be good into the future.
I did the self install today, via their website, and it said "something didn't work, give us a call".
I've logged into the modem and it's connections are active and good. The voice works fine.
I called Comcast and after 30 mins on the phone confirming the MAC and Serial over and over, the guy tells me he can't add it. (Eventhough it's actually showing as my device on my xifinity account online). He said I should send it back and get a different one. What? It's approved by Xfinity, it's advertised for use with Xifinity, it's connection is functioning (per the lights on the front, per the log in the modem admin, per the fact I could access the activation webpage and as evidenced by the fact the phone works). But, nope, it's the modem's fault apparently.
Anyone have any tips for navigating Xfinity's tech support or keywords I need to use with those guys to get them to add the modem to my account properly?
Are you having a problem between your new modem and an existing router?
hollohas
01-18-2020, 16:00
Are you having a problem between your new modem and an existing router?No, I used a computer wired directly to the modem. The new modem shows a good cable connection via the modem admin page and the VoIP works (I can make phone calls) but Xfinity says they can't activate the modem on their side.
The new modem is obviously connected to Xfinity's servers and transferring data (I can access their web based setup page, it connected to my account via login, confirmed my address and even added the modem to the list of my devices on my account page ), but Comcast can't seem to activate it (give it permission to access any other web).
I submitted an order to change my plan yesterday and... crickets.
Nothing, no email, not showing on the account. etc.
Hey, just figured I'd give fellow Xfinity customers a heads-up. I got an email a couple of days ago that new packages were available. I was paying $78/mo. for 75mbps. I was able to upgrade to 200mbps for $60/mo. They updated my service in less than 5 minutes of updating my plan online and I'm getting 247mbps download speed.
That plan is 175Mbps down and 5Mbps up. If you call and ask for retentions you should be able to get an unadvertised plan that is $60/mo for 24-months and gives you 500Mbps down & 15Mbps up. That's the best deal I was able to work after several phone calls and WAY too much time invested. We, too, were paying about $80/mo for 175/5 and some sort of phone BS we never actually wanted or used.
Which plan? The plan I had wasn't 175 down/5 up and neither is the new one.
If you want to spend your time trying to work a deal through their retention program, more power to you. I didn't want to spend more than 10 minutes researching my options online.
That plan is 175Mbps down and 5Mbps up. If you call and ask for retentions you should be able to get an unadvertised plan that is $60/mo for 24-months and gives you 500Mbps down & 15Mbps up. That's the best deal I was able to work after several phone calls and WAY too much time invested. We, too, were paying about $80/mo for 175/5 and some sort of phone BS we never actually wanted or used.
What's the price after?
Slightly interesting, but my current modem tops out at 374Mb and I don't have any super compelling reason to upgrade to anything faster.
Which plan? The plan I had wasn't 175 down/5 up and neither is the new one.
If you want to spend your time trying to work a deal through their retention program, more power to you. I didn't want to spend more than 10 minutes researching my options online.
Suite yourself. I like getting more for the same price but I guess that's just me. I even got retentions to back date the rate plan change three months which effectively gave me a free month after $20x3 worth of credits were applied to my account. The same person offered me the 75/5 plan you're talking about for $30/month for 24-months. If none of that is worth a phone call then that's your decision.
hmm, scroll on down - a significant higher price for no lock in; but it is till cheaper for more speed that what I am getting now.
Select no tv, the first offer still says tv - but 54 bucks at 200Mb - is a fair price even with the 1 year hitch.
My current plan says 70Mbs - tested out at 84 and pay with fees about 80. I own my own hardware.
Faster speed, and lower price, and no lock in is a good deal.
I see the old no cap - now has a cap - and don't see any adjustments on cap levels based on connection speed.
There use to be a table some place that showed modems - versus max speed provided. The non xinfinity shows 10Gig for my hardware.
https://www.xfinity.com/support/devices/#auth
The xfinity says - 1 gig- which is still higher than the plan I will upgrade to.
And click the button and it says - sorry - you must talk to a human.....
What's the price after?
Slightly interesting, but my current modem tops out at 374Mb and I don't have any super compelling reason to upgrade to anything faster.
After what? 24-months? Hell if I know. I don't really care either as City of Loveland will likely be offering 1,000/1,000 with unlimited bandwidth for about the same price with TV channels and a bunch of other crap I don't need by then. Who knows, SpaceX is supposed to have $5/month internet service by the end of the year for North America that will be 10x faster than that. I guess my point is that 24-months is a looooong time from now so I'm not too worried. My internet has been with Comcrap going back to the 90's when it was AT&T @ Home so odds are pretty good I'll be there at least another 24 months.
I was told by the rep that anytime another promo came up I could change my plan to that and it would just start the 12 or 24 month agreement over from that point. The agreement is only to maintain service and not keep the exact same plan for the duration. If you cancel entirely there's a per month fee but it's not really that bad either.
As far as your modem is concerned, you can get an Arris (formerly Motorola) SB6183 on Amazon right now for $69 w/free Prime shipping which is capable of more than the bandwidth that plan would offer. I've seen prices even lower if you shop around and IMO that's a nominal investment for a good modem since they tend to last nearly forever.
hmm, scroll on down - a significant higher price for no lock in; but it is till cheaper for more speed that what I am getting now.
Select no tv, the first offer still says tv - but 54 bucks at 200Mb - is a fair price even with the 1 year hitch.
My current plan says 70Mbs - tested out at 84 and pay with fees about 80. I own my own hardware.
Faster speed, and lower price, and no lock in is a good deal.
I see the old no cap - now has a cap - and don't see any adjustments on cap levels based on connection speed.
There use to be a table some place that showed modems - versus max speed provided. The non xinfinity shows 10Gig for my hardware.
https://www.xfinity.com/support/devices/#auth
The xfinity says - 1 gig- which is still higher than the plan I will upgrade to.
And click the button and it says - sorry - you must talk to a human.....
Why are you so worried about an agreement? I think you save something like $10-$20 per month with an agreement and your early termination penalty is similar based on how many months you cancel early. This means that you break even after only 6-months on a 12-month agreement and odds are pretty good you'll have Comcrap service longer than that (it's still the best option for most of us) so why not save money? I mean, if you've got a known reason coming up to not sign then that's understandable but if it's more the "I'm not signing no dang contract for ISP/TV" type stubbornness you're just giving them more money for the same level of service ultimately so you're not really punishing them at all.
Why are you so worried about an agreement? I think you save something like $10-$20 per month with an agreement and your early termination penalty is similar based on how many months you cancel early. This means that you break even after only 6-months on a 12-month agreement and odds are pretty good you'll have Comcrap service longer than that (it's still the best option for most of us) so why not save money? I mean, if you've got a known reason coming up to not sign then that's understandable but if it's more the "I'm not signing no dang contract for ISP/TV" type stubbornness you're just giving them more money for the same level of service ultimately so you're not really punishing them at all.
Why looking at a lock in term - good question; and if this was last year I would have jumped for the total lower price...
However, going to be checking out a possible place to move to. One of the major down sides; this area is not known for real internet service.
So just how fast do I expect to move.....it will either be in a few more weeks or - a year.
I closed out all of my windows; re-signed in and my upgrade worked fine. If I don't move out of the area; I can always re-upgrade my plan with a service commitment and lower my price point some more.
Also; taking the two step process might be less risk; esp if you were getting below average speeds based on your contract speed rate.
So am I getting the 200 mbs speed, nope - not yet. However, the speed tests did show a nice 10mbs bump from my 84mbs - so - pay less and get more is a win.
I will be recycling the modem later on to see if a reboot will get me even faster speeds to match the new service level.
I can't wait to get rid of Comcast, that is all.
I can't wait to get rid of Comcast, that is all.
Agreed. See my previous statement about City of Loveland Broadband and SpaceX... whomever gets their ish together first gets my undying love... and monthly loot of course. I'd even pay more just to be done with Comcrap but something tells me I won't have to. It would be laughable if it wasn't so infuriating how Comcrap has a whole division currently devoted to individual markets and who has what to offer current customers better rates/plans to try to keep them. Too little, too late buttholes.
I can't wait to get rid of Comcast, that is all.
When do the other guys turn on the light to that other box out by the hot tub?
After what? 24-months? Hell if I know. I don't really care either as City of Loveland will likely be offering 1,000/1,000 with unlimited bandwidth for about the same price with TV channels and a bunch of other crap I don't need by then. Who knows, SpaceX is supposed to have $5/month internet service by the end of the year for North America that will be 10x faster than that. I guess my point is that 24-months is a looooong time from now so I'm not too worried. My internet has been with Comcrap going back to the 90's when it was AT&T @ Home so odds are pretty good I'll be there at least another 24 months.
I was told by the rep that anytime another promo came up I could change my plan to that and it would just start the 12 or 24 month agreement over from that point. The agreement is only to maintain service and not keep the exact same plan for the duration. If you cancel entirely there's a per month fee but it's not really that bad either.
As far as your modem is concerned, you can get an Arris (formerly Motorola) SB6183 on Amazon right now for $69 w/free Prime shipping which is capable of more than the bandwidth that plan would offer. I've seen prices even lower if you shop around and IMO that's a nominal investment for a good modem since they tend to last nearly forever.
A simple "I don't know" would have sufficed.
I don't need a lecture on gear, I'm well versed.
Thanks.
A simple "I don't know" would have sufficed.
I don't need a lecture on gear, I'm well versed.
Thanks.
What?
When do the other guys turn on the light to that other box out by the hot tub?
Getting the fiber turned on "in Q2" apparently. Way faster for way less money.
Circuits
01-19-2020, 11:48
I took the bait and "upgraded" to 300Mb Tier and "Flex TV". I don't use the flex box - just stream through my existing devices, but getting the box was necessary for the service tier. There's no monthly rental on the flex box, so that's fine, for now, and I'm liking the faster speed when I download big things. Had to upgrade my cablemodem (SB6121 out and SB6183 in) and replace an old switch to get the full benefits of the new service tier.
Kinda making me think about 10GBe for my NAS and main systems, now, though.
I got walked through the option for the free Flex box, so I was able to check a box to skip it. Logging into my account still shows an option to get the box for no charge since it's included.
If you're upgrading cable modems, an approved modem with Docsis 3.1 is probably the way to go to add a bit of future proofing. I had to upgrade mine when Comcast was increasing speeds for free but was unable to take advantage of them with my Motorola Surfboard, so I picked up a SB6190 at Best Buy. It's a Docsis 3.0, but I don't think 3.1 was available at the time.
Make sure you're aware of ALL the taxes and fees if you take one of those package deals. The ones with phone & TV come with some pretty steep fees. In Colorado you pay like a buck for internet service only. The phone & TV ones come with all sorts of crazy fees & tax so if they quote you the base price w/o tax find out for sure how much you pay total. Our previous plan had a phone that we never used and the tax/fees were like $20/mo just for that. Obviously, if the total with that is lower it makes sense but just know what you're singing up for because some people out there are unscrupulous or don't know what they're talking about.
To say the least; when I saw only a 10Mbs bump from my last servers I was not jumping up and down for joy. The price drop on my bill, I was quite happy. The fact that based on service level agreement it was a 25Mbs bump was good.
TLR : DNR - got the full bump in speed that I paid for.
I poked at my network today to reconfigure my router to allow local reconfiguration. I performed a 2+ min off power off recycle of the modem and "poof" - looks like my modem speed test shows advertised rates if not more. I was using some new hardware that I assembled a few months and getting it fully patched to be shipped off to Texas. I only had one $40 POE switch between the router and the computer.
I am not sure why I did not see the update faster...
--> the soft reset might not have caused the modem to be updated correctly
--> I failed to wait long enuff after the update (2+ hrs)
--> Because it was Sat.
--> I was using old cat 5 cable between the switch and modem (now upgraded) and that hardware could not handle the speed.
--> Because I have some crappy hardware and really need to
------> Get real Cat6 lines for 100% of the lines
------>replace the 4 switches between my upstairs computer and the router and pay more than 20 dollars per switch
-----> Use something better than a 8 year old computer for the speed test
I did some google searches and there are some cheap 10G switch at about the $100 dollar price point. The price rises fast when you start looking at the better quality hardware ones and the number of ports you need to run at 10G. I think it will be worth the money to upgrade the backbone of my network with 10G links to prevent any one computer from sucking 100% of the available bandwidth. This is the first time I pushed my network hard enough to determine I had some weak links in the basic network layout.
Yep, I am very happy I did the upgrade, and thanks all for the posts in this thread.
So is there any hitch here, or is Xfinity/Comcast just responding to market pressure?
I currently pay Xfinity ~$85 for 70-80MBpS. Now I can get 100MBpS for $45 (with contract).
I'm just making sure I'm not missing anything.
For example, I can't find the upload speeds listed anywhere - anyone have any idea for the 100MBpS service?
Otherwise it's a no-brainer.
O2
Ps. Not a gamer, only stream one device at a time. Use the 'net and VoIP for work, so don't need anything screaming...
So is there any hitch here, or is Xfinity/Comcast just responding to market pressure?
I currently pay Xfinity ~$85 for 70-80MBpS. Now I can get 100MBpS for $45 (with contract).
I'm just making sure I'm not missing anything.
For example, I can't find the upload speeds listed anywhere - anyone have any idea for the 100MBpS service?
Otherwise it's a no-brainer.
O2
Ps. Not a gamer, only stream one device at a time. Use the 'net and VoIP for work, so don't need anything screaming...
Pure pressure response from Comcrap which is further evidenced by them targeting areas that are bringing high-speed internet online to compete.
There's no catch really. Comcrap is scrambling and they see the writing on the wall. They had a monopoly for decades which is now being broke up. This is EXACTLY why Google got in the high-speed internet game years ago was to force these monopolies to improves services with the presence of competition. We're seeing the fruits of this even if it's been over a decade down the road.
Most have been burned by Comcrap for so long that they don't really care what "please baby, don't go" tactics they try to apply once there's another option. I fit this category as well. Screw these hosers.
Your plan is most likely 5Mbps up. This is most of them and you have to get to the plan similar to what I described I was on previously to see that upload speed increased to 15Mbps.
FWIW, most of the municipal high-speed internet plans start at 1,000Mbps/1,000Mbps (symmetrical) for around $60-$70/mo and some will include TV channels for that price too. Comcrap will try to get people signed in to plans at that dollar rate or less so when the other options come around the average consumer will look only at price and decide it's not worth the effort. That's the strategy anyway. In many areas people are more savvy than that now and jumping the sinking ship at the first chance they get.
FWIW, most of the municipal high-speed internet plans start at 1,000Mbps/1,000Mbps (symmetrical) for around $60-$70/mo and some will include TV channels for that price too.
As far as I know the 'springs doesn't have municipal service. Plus, I live in one of the low-density "islands" inside of the 'springs, so no one's rushing to supply fiber to an area that would have a poor ROI.
So Xfinity still has me by the balls, at least they've decided not to crush 'em as hard.
Thanks for the info, Jer!
O2
Similar, yet different for me. Same end result.
I did not see and/or acknowledge the email, but I had called last Tuesday to address a billing issue (typical cost increase with no change to service xfinity crap).
Like some of you, I have been with xfinity for the long haul, through all the name changes from @HOME on.
I had called about a year ago to complain about the continued escalating cost of my internet only package, and it was a 2+ hour conversation to get a 12 mo. "promo" package that saved me about $20/mo by adding instant TV, which basically streams pretty much only the same channels I can get OTA. There had been a couple very minor increases to my bill, totalling about $2 over the first eight months. First of the year and BAM! $5 per month jump. That prompted the phone call above, which was coming anyway due to expiration of promo period looming.
All said and done, I still spent about 45 minutes on the phone getting it sorted out, and I ended up back to internet only, with an increase in speed, no contract commitment and a favorable reduction in price. They sent me the Flex box, but I likely won't ever use it unless one of mu Roku's goes belly up.
A quick question for all you guys with more technical knowledge and savvy than I:
I am on the 100Mbps tier. I do not game. I stream some TV, use VOIP sparingly, have a couple Blink cameras and access phones, tablets, laptops. As long as my stated service speed does not exceed the capacity of my current SB6141, is there any real, tangible benefit to upgrading to the 6183 or 6190 (or beyond) weighed against the expense? Layman's terms, please.
TIA
A quick question for all you guys with more technical knowledge and savvy than I:
I am on the 100Mbps tier. I do not game. I stream some TV, use VOIP sparingly, have a couple Blink cameras and access phones, tablets, laptops. As long as my stated service speed does not exceed the capacity of my current SB6141, is there any real, tangible benefit to upgrading to the 6183 or 6190 (or beyond) weighed against the expense? Layman's terms, please.
TIA
No.
The SB6141 supports up to 343 Mbps. I wouldn't replace it until you need more performance than it can provide, or it dies.
No.
The SB6141 supports up to 343 Mbps. I wouldn't replace it until you need more performance than it can provide, or it dies.
Thanks for the quick responses. I haven't been schooled up on all the "channel bonding" and such, so I didn't know if that played into it.
RblDiver
01-21-2020, 15:16
Pure pressure response from Comcrap which is further evidenced by them targeting areas that are bringing high-speed internet online to compete.
There's no catch really. Comcrap is scrambling and they see the writing on the wall. They had a monopoly for decades which is now being broke up. This is EXACTLY why Google got in the high-speed internet game years ago was to force these monopolies to improves services with the presence of competition. We're seeing the fruits of this even if it's been over a decade down the road.
Most have been burned by Comcrap for so long that they don't really care what "please baby, don't go" tactics they try to apply once there's another option. I fit this category as well. Screw these hosers.
Your plan is most likely 5Mbps up. This is most of them and you have to get to the plan similar to what I described I was on previously to see that upload speed increased to 15Mbps.
FWIW, most of the municipal high-speed internet plans start at 1,000Mbps/1,000Mbps (symmetrical) for around $60-$70/mo and some will include TV channels for that price too. Comcrap will try to get people signed in to plans at that dollar rate or less so when the other options come around the average consumer will look only at price and decide it's not worth the effort. That's the strategy anyway. In many areas people are more savvy than that now and jumping the sinking ship at the first chance they get.
Yup. I'm in Longmont, gig speed for $50/month for life. No TV, but I don't care about that. Glad to be rid of Comcast.
Bill went from $87 to $35 (Performance Select, 100MBpS, one year commitment - got rid of the service protection plan too).
15 minutes later, speedtest.net: 120 down, 6 up.
O2
Circuits
01-25-2020, 18:14
Thanks for the quick responses. I haven't been schooled up on all the "channel bonding" and such, so I didn't know if that played into it.
Depending on density in your service area, a 6141 might only actually deliver half its max, so you're capable of 300+ Mbps, and likely able to sustain about 65% of that rate. So, good to 200Mbps tier without upgrade.
Yup. I'm in Longmont, gig speed for $50/month for life. No TV, but I don't care about that. Glad to be rid of Comcast.
I hate you.
Is there any data use cap on that?
I had to spend a few frustrating minutes on the phone with retention today, and while my bill hasn't gone down, it only went up $10 to get to an unlimited data cap plan which is really what I was after.
Oddly, they offered less per month fee for the unlimited data cap plan if renting their modem than keeping my own. I simply could not get them to budge on the $50/month fee without using their modem. I'm also going to be monitoring my speed more often to ensure they're not playing tricks due to the unlimited data.
I had to spend a few frustrating minutes on the phone with retention today, and while my bill hasn't gone down, it only went up $10 to get to an unlimited data cap plan which is really what I was after.
Oddly, they offered less per month fee for the unlimited data cap plan if renting their modem than keeping my own. I simply could not get them to budge on the $50/month fee without using their modem. I'm also going to be monitoring my speed more often to ensure they're not playing tricks due to the unlimited data.
The push to using their hardware is that then they can provision it to have one of their Xfinity hotspots for other customers to use that are close enough to get your Wi-Fi broadcast.
The push to using their hardware is that then they can provision it to have one of their Xfinity hotspots for other customers to use that are close enough to get your Wi-Fi broadcast.
I specifically asked if I could disable the WiFi. I have my own AP's. She said yes.
So was I lied to?
I may just see what happens if I leave my modem in place. Otherwise, I'll be having another chat with someone higher up the food chain.
That said, we're in a neighborhood that isn't likely to see any hotspot traffic unless it's a drive by.
cableguy11
01-26-2020, 16:04
I had mine disabled when I had the Xfinity equipment. I downgraded my cable and went to 1G internet speed. Now I need a new modem. Then last week I upgraded back to my original plan with the boost in internet for 5.00 more. So I cut my bill by 50 and increased my internet speed. SB6183 will be available shortly...lol
I had mine disabled when I had the Xfinity equipment. I downgraded my cable and went to 1G internet speed. Now I need a new modem. Then last week I upgraded back to my original plan with the boost in internet for 5.00 more. So I cut my bill by 50 and increased my internet speed. SB6183 will be available shortly...lol
Unless something changed, the last time I had an xfinity modem I also had it disabled.
A quick question for all you guys with more technical knowledge and savvy than I:
I am on the 100Mbps tier. I do not game. I stream some TV, use VOIP sparingly, have a couple Blink cameras and access phones, tablets, laptops. As long as my stated service speed does not exceed the capacity of my current SB6141, is there any real, tangible benefit to upgrading to the 6183 or 6190 (or beyond) weighed against the expense? Layman's terms, please.
TIA
I had an older SB style modem. It was working well; then one day it went EOL and they dropped my speed down by 50%. I did a fast replacement withe a new SB (Surf Board/Aeris) modem and my speed was back to normal. I also had a older mid grade ASUS router which performed well and you could still get it at MicroCenter. I upgraded that hardware to obtain some new features and noticed yet another speed bump.
Right now I am bottle necking my NAS (Network attached Storage) during big backups....I am looking at getting a a 10G switches + NIC to let me do a backup / restore while I play online games.
RblDiver
01-27-2020, 11:27
I hate you.
Is there any data use cap on that?
If there is, I haven't hit it, and I'm a gamer who downloaded about 150Gb of games last weekend, streams a lot of Netflix/etc, so...:P
If there is, I haven't hit it, and I'm a gamer who downloaded about 150Gb of games last weekend, streams a lot of Netflix/etc, so...:P
I was headed for my 3rd >1TB month since last June.
cableguy11
01-30-2020, 04:29
Mine is 1024GB a month and this is the first month that I exceeded it.
I specifically asked if I could disable the WiFi. I have my own AP's. She said yes.
So was I lied to?
I may just see what happens if I leave my modem in place. Otherwise, I'll be having another chat with someone higher up the food chain.
That said, we're in a neighborhood that isn't likely to see any hotspot traffic unless it's a drive by.
You can disable your personal wifi within the comcast router settings, you have to log in to your account online to disable/opt out of the comcast hotspot wifi.
Blurg.
So I upgraded too (to the 300mbs + phone @ $90/month). Saved me $30/month.
Since my Comcast modem I've been renting from them wasn't capable of higher speeds I decided now was a good time to by my own modem and ditch the rental.
I checked Xfinity for modems they approved and got a Netgear Nighthawk multi-gig speed cable modem for Xfinity with voice, DOCSIS 3.1 model #CM1150V. Figured I'd get something that would be good into the future.
I did the self install today, via their website, and it said "something didn't work, give us a call".
I've logged into the modem and it's connections are active and good. The voice works fine.
I called Comcast and after 30 mins on the phone confirming the MAC and Serial over and over, the guy tells me he can't add it. (Eventhough it's actually showing as my device on my xifinity account online). He said I should send it back and get a different one. What? It's approved by Xfinity, it's advertised for use with Xifinity, it's connection is functioning (per the lights on the front, per the log in the modem admin, per the fact I could access the activation webpage and as evidenced by the fact the phone works). But, nope, it's the modem's fault apparently.
Anyone have any tips for navigating Xfinity's tech support or keywords I need to use with those guys to get them to add the modem to my account properly?
Typical Comcast.
Be sure to keep your receipt from returning their modem to them, in my experience, they will continue to bill you for modem rental even after you've returned the hardware.
This was exactly what I just did 2 days ago too. Was paying 155$/month before for crap channels and internet with boost. Called in and switched to the gigabyte plan with no cap and no tv subscription for 125$/month before tax. Hopefully now I don?t have tv, the fees and taxes will be a lot lower.
Now gotta try and figure out what online streaming service to sign up to for tv.
I can only get about 500ish down speed using their modem/router. If I connect my router then spied is significantly lower. Not sure why.
I can only get about 500ish down speed using their modem/router. If I connect my router then spied is significantly lower. Not sure why.
Your router may be limited in the number of bonded channels for the connection. What make/model is it?
asystejs
02-03-2020, 15:43
I upgraded to one of the 1G internet plans and saved $60/month.
When the speed didn't change after 48 hours and multiple modem reboots they dispatched a tech.
The tech had to go into the Comcast system force a re-provision on the modem (An Arris SB6190).
He had a small box to test internet speeds, like a Raspberry PI size box.
That thing could get 760 Mb/sec on speedtest.net through my router after the re-provision was completed.
I found out then that my 10 year old PC will only do 400Mb/sec.
Another even older PC I run Ubuntu on can only do 140Mb/sec.
I was planning on replacing my PC next month anyway.
---
I told a coworker in California about the new plans and he saved $35/month on his internet only
service and got improved 100Mb speed.
Your router may be limited in the number of bonded channels for the connection. What make/model is it?
The 500ish mbps download speed is using their required modem/router. My router speed is embarrassing, it's around 70mbps. Router is Asus RT-AC5300.
My mistake. I meant to say your cable modem, not your router. I guess I'm confused in what you're connecting outside of the Xfinity gear that's giving different speeds.
The 500ish mbps download speed is using their required modem/router. My router speed is embarrassing, it's around 70mbps. Router is Asus RT-AC5300.
Not really. Using their hardware isn't required. You can use your own hardware you just need a modem capable of whatever speeds you're paying for.
And that's what I do. I control my network environment. There is some 'self-support' that is required but I'm up for it.
When I initially went from US West/Qwest DSL (horrible experience) to Comcast, they setup a Thomson cable modem and were charging me $8/month for it. I went out and bought my own modem and my speeds went up significantly. Comcast eventually wiped out the rental fee by not giving discounts and either requiring basic cable for 'free', or paying a premium for Internet only. I'm not sure if there are differences today between self-owned or Xfinity issued devices, but I like to own my gear.
I just upgraded from my 70MBPS service at $81.99/month to the 100MBPS service for $45/month. No need to go any faster or get any more data. I'm the only person in my household and I have yet to use more than a 3rd of my monthly data limit even though the only TV I watch is via online streaming services. I use my own Arris Surfboard modem and Ubiquiti router. Saving $35 a month!
And that's what I do. I control my network environment. There is some 'self-support' that is required but I'm up for it.
When I initially went from US West/Qwest DSL (horrible experience) to Comcast, they setup a Thomson cable modem and were charging me $8/month for it. I went out and bought my own modem and my speeds went up significantly. Comcast eventually wiped out the rental fee by not giving discounts and either requiring basic cable for 'free', or paying a premium for Internet only. I'm not sure if there are differences today between self-owned or Xfinity issued devices, but I like to own my gear.
Xfinity still charges a "rental" fee if you use their modem/router.
And that's what I do. I control my network environment. There is some 'self-support' that is required but I'm up for it.
When I initially went from US West/Qwest DSL (horrible experience) to Comcast, they setup a Thomson cable modem and were charging me $8/month for it. I went out and bought my own modem and my speeds went up significantly. Comcast eventually wiped out the rental fee by not giving discounts and either requiring basic cable for 'free', or paying a premium for Internet only. I'm not sure if there are differences today between self-owned or Xfinity issued devices, but I like to own my gear.
I got a better unlimited data deal with their modem rental. I put it in bridge mode connected to my firewall and turned off all the wifi and public hotspot junk.
I don't suppose it's going to do much good if I keep mine as a backup, I suspect it would have to be reprovisioned by support anyway, and it tops out at 340Mbps.
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