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esaabye
08-03-2010, 19:08
Fellow CO-AR15 members, I wanted to share my experience with Bill Springfield of http://triggerwork.net/ (http://triggerwork.net/).

Bill came highly recommended by other members for quality and reasonable priced trigger work on AR platforms. Because of these recommendations and the fact that he is local I went ahead and took 2 rifles to him. I wish I had not.

So here is the story…

He did his magic on the 2 rifles (Bushmaster with factory trigger and a TI with DPMS parts kit) and 1 hour and 75 bucks later I was on my way with 2 very crisp 4lb triggers. I was happy.

Several weeks later I took both rifles out for some target work. The TI worked great, no problems but the Bushy started doubling and going FA.
I contacted Bill and he adjusted the trigger on the Bushy, said it was corrected; great, good service after the sale, who can ask for more. (1st fix)

I took it back out to a shoot and it again started doubling, back to Bill I go. He is quick to respond and since the other rifle is working well I just let him correct the problem. (2nd fix) I was not worried; he was standing by the work and said he had identified the problem. I even had him do a trigger on a new M&P AR22 at the same time.

Next time out I am practicing single load for high power and release the bolt on a loaded chamber, bang it fires. I do it a few more times and about 1/3 of the times it fires when the bolt is release, even from a magazine feed with the finger well off the trigger. Good thing the muzzle was in a safe direction!

3rd time back to Bill and again he is sure he has the problem identified and fixed. OK, I will try it again.

I take the rifle home and function check, the notched hammer in now catching the firing pin on bold release, locking the bolt half open. I do some reading and learn that this is a safety feature to prevent a slam-fire if the hammer does not lock back when the trigger resets.
Back to Bill who says that this is just a fault hammer (the original hammer) and replaces it with a rounded hammer. (4th fix)

I took the rifle out to Pueblo Tactical match 2 weeks ago and fired 2 rounds before the hammer locked back and the trigger would not move. Dead in the water!

I reached out to Bill again and again he said to call him. I called and emailed but he did not respond. After one call that went to his voice mail I did get a call back from his number but it hung up after only 1 ring.

I have now requested that he provide me a refund for the work on that one the one rifle. It will not make me whole as I had to take time to make 4 trips for repairs, had problems at matches I paid to shoot and ruined a functional trigger. I think asking for my money back is reasonable and a good business man would jump at handing back the $40 and moving on. Bill has not responded for a week now.

On a positive, I picked up a RR 2 stage NM trigger today, should have started with one.

StagLefty
08-03-2010, 19:57
WOW-I've heard nothing but good on his work until now !

esaabye
08-03-2010, 20:03
WOW-I've heard nothing but good on his work until now !

Wish I had not had to post this, was willing to walk away for a refund, not even asking to be made whole because he tried to fix it but he shut down the communication.

The other 2 triggers are great and if something changes and he steps up I will post so or remove the thread.

Irving
08-03-2010, 22:33
I know how you feel esaabye. Back in my import modifying days, I was recommended to go to Bud's Muffler on 10th and Santa Fe in Denver. I got the shittiest muffler job I've ever seen. Everyone else who's ever used Bud's before and since has had perfect work done and been 100% satisfied. I think I'm the only person to ever receive bad work from them.

Bettendorf
08-04-2010, 13:20
As luck would have it, someone gave me one of his triggers and I just installed it last night. I have read nothing good from him over on AR15.com lately. And esaabye (http://www.co-ar15.com/forums/member.php?u=2068), thanks again for letting me shoot your rifle at the appleseed!

esaabye
08-04-2010, 17:27
As luck would have it, someone gave me one of his triggers and I just installed it last night. I have read nothing good from him over on AR15.com lately. And esaabye (http://www.co-ar15.com/forums/member.php?u=2068), thanks again for letting me shoot your rifle at the appleseed!


Was that in Gunnison? Are you coming out again?

Bettendorf
08-04-2010, 18:37
Was that in Gunnison? Are you coming out again?


Yep, Gunnison. My wife and I were out there. I'm guessing maybe not on the next one. We are getting a puppy soon and I don't know if the wife would like to leave him or not. I'll ask her. I might just go by myself. This is the next one right?

Gunnison - Lost canyon, CO - Sep 4-5

Are you going?

esaabye
08-05-2010, 19:10
Quick update, Bill called me today and offered a refund which I accepted.

So we had good and bad, take away what you will.