Jensen Arms

[mr_dove]

Jensen Arms
246 E. Fourth Street
Loveland, Colorado 80537
Phone: 970-663-5994

http://www.jensenarms.com/

I decided to take the drive up to Loveland this morning to take a look at Jensen Arms. I'm really infatuated with the DSA FAL's and Jensen said that they had a few in stock. Loveland is not in the Denver area but I thought I'd make the drive anyway and I think it was well worth the trip (even without any money).

It took me an hour to get to Loveland. You just hop on the I-25 and stay on it until you get to Loveland. You head west after getting off the freeway and turn right (north) on Lincoln. Up Lincoln a ways and turn left (west) on Fourth. Its right there on your left (south side of the road).

Jensen was smaller than I expected but the amount of cool stuff they have in there was great. The shop is well organized, clean, and very nice. The help in Jensen was great too. They talked to me right away and were very knowledgeable about their products. I chatted with one of the guys about the FAL for several minutes.

I was surprised to find some great stuff that you don't usually find at most shops. Jensen had all kinds of great politically incorrect gear/guns. I saw guns like the Cetme, Kahr Thomson Gun, AK's, FAL's, and lots of other evil black rifles. They have a great stock of optics, Royal Robbins clothes, surplus ammo and a whole rack of mags for your rifle (AR, AK, FAL). I guess they were missing reloading stuff but the shop is so full as it is that they couldn't fit it in there if they wanted.

Jensen is well worth the drive to go up and take a look at the shop. I'd recommend calling beforehand if you're looking for something specific though. It would not be fun to make the drive for nothing.

http://www.mrdove.net/images/jenson_04.jpg

[Ghost Recon]

Mr. Dove, I live about 4 blocks west of Jensens. It's where I buy all of my guns and gear. You're right, it is a great place.

[Defcon]

All of my dealings with Jensens have been 1st rate.

My wife hates the place. Maybe because I can't leave without spending a few hundred $$$. :lol:

[bonzolz]

Great place and great prices. The guys that work there are very friendly and helpful. Lots of cool stuff. Spent a bunch of money in that place and always walk away a very happy customer. :D :D :D :D :D

[schapman43]

I drive down to Jensens from Cheyenne all the time. I absolutely love the place!

[Zak Smith]

They have the absolute BEST price on Black Hills ammo... anywhere.

[AR15]

the best I've found in Colorado

[XJ]

+1 was up in Denver with some downtime and decided to run up and take a look. Only one or two ARs on hand, but they did have a two-page waiting list for Bushy and RRA (many on order, few delivered). Quite a few FALs, including a couple recievers but only a handful of the AK family.

Prices were good, selection of accessories and ammo pretty broad. (M855 for $18?/1000, yeah there's tax but no waiting for UPS) Only problem I saw was being in the middle of town, quite a few folks stopping by to fondle the merch and buy nothing (I admire the staff's patience, they were all helping folks politely and promptly). That and it felt weird walking around back to the parking area with a long cardboard box :D

[shilly]

I talk about this place all of the time. They are great and are even worth the drive from Castle Rock. You do not get a lot of BS and know that you are not getting ripped off - whatever you purchase. I have purchased and STI .45, a Springfield .45 Operator, a Loaded M1A, a SOCOM 16 M1A and a Model 60 S&W .357. I have yet to find one of these priced lower anywhere in the state and have not found anything on the internet cheaper unless I had a FFL.

They are knowledgeable and I always find accessories when I go up to look. Mr Jensen knows his scopes. When I bought my IOR scope, he gave me a 30+ min. lesson on mil-dot scopes.

They are all very helpful and will spend time with you so long as you do not show up on Saturday in the late morning. There are usually about 20+ people in the store and they are often slammed with background checks. They do move quite a lot of hardware.

As I said, I drive up from Castle Rock and never regret it. If you live near Loveland - or are passing buy - you owe it to yourself to stop by and see this store. Anytime I am within 30 miles, I will swing by and look around. My favorite gun store.

A+

[schapman43]

I'll give Jensens a bump to the top. Been shopping with them for years now and still love the place. Going there to dump a load of money tonight!

[michael_aos]

About 2hrs from me. I've never been there, but I'd heard about it from a few other people too.

Mike

[bennice]

Always helpful and have a pretty nice selection (esp. if you're into evil black guns). They're not the place to go if you want to see a bunch of high-end shotguns, and their prices aren't the absolute best, but they're very competitive. I've even heard that they'll sometimes give you a break on transfers if you're buying other items from them. Their surplus ammo prices are usually better than gun show pricing, and they usually have good stock on-hand. Some of the most knowlegable people I've dealt with, and willing to go the extra mile.

+100 for Jensen's!

Oh yeah, and there's that lunch joint right next door with burgers to die for!

[JohnTRourke]

I love Jensen's.
If you want new pistols, anything EBR or surplus ammo (actually new ammo too), they are the best place to go
they probably have 500 holsters on the wall.
They even have surpressors and SBR's now and are a class 3 dealer.
great place.

lots of surplus ammo.

[MuzzleFlash]

They have great prices on CZ-75 in .22 and on Tokarov pistols! Got one of each.

You'll find Bobcat MP5 clones and hi-cap Ruger mags for a decent price too.

Not the place to go to look for Perazzi shotguns, though. Definitely non-PC and proud of it!

If I had to find fault, it would be with their NFA sales policy. I was interested in getting an Outback II which they had in stock at the time. They wanted full list price (which is fine) but also wanted to charge me $50 for doing the transfer. There's enough margin in Gemtech's line-up for NFA dealers to be compensated for the paperwork & storage (I've seen the dealer price sheet). Jensen is the first I've heard of to charge for transfers on stuff they sell.

[2ndChildhood]

I can't seem to stay away from this place :oops:

Went down today and grabbed some ammo, refunded a stripper clip adapter since I decided to get LULA. Twice now they have not even blinked about doing a refund. - Thats good.
-2C

[Jensen_Arms]

We will be moving sometime in July 06 to:

285-E East 29th St
Loveland, CO 80538
970-663-5994

It will be a larger and much nicer location with plenty of parking.

Our Phone will remain the same, please give us a call or keep checking our website and we will notify when our exact date will be!

:P

[bbadmin]

And if you ever want your own forum here, just let me know. Such a (free) deal we make you.....



[pirate]



.

[Jensen_Arms]

I'll take you up on it, but after the move, were kind of busy at the moment........

Thanks!!!!

[7idl]

so will you be fully operational until the move?

I want to come up, but I want the full experince :cool:

[Jensen_Arms]

we are up and running, come on up

[bbadmin]

I'll take you up on it, but after the move, were kind of busy at the moment........

Thanks!!!!



Done. I gave you mod powers in your forum as well.



.

[7idl]

what are the store hours?

(would be great if they were also on the website) ;)

[Jensen_Arms]

Hours are:

M,T,Sat 9-6
W,TR,F 9-7
Sun Closed

[7idl]

thanks!

[Obiwan]

They are there...but not easy to find

http://www.jensenarms.com/accessories/accessories_frameset.htm

Click on CONTACT US

[7idl]

They are there...but not easy to find

http://www.jensenarms.com/accessories/accessories_frameset.htm

Click on CONTACT US

with all due respect, I shouldn't have to go searching for it.

store location is on the main page
'contact' on the main page is an email link.

IMHO, store hours should be with the location and a phone number and/or other contact info.

[Jensen_Arms]

Our website is under www.Jensenarms.com

[Jensen_Arms]

We should be open in the new store on July 24th, Monday.

We will continue to run in our old store until July 22nd

YEA!!!!

[Ice Pirate]

I was stationed at DM AFB in Tucson AZ back in the late 70's. There was place on the North end of town called Jenson's Custom Ammo & Guns and they were one of the biggest, and best gun stores I've ever seen. For the most part, every member of their staff was knowledgible and more than willing to help with any questions.

Just wandering if you guys are any relation to that shop? I bought my first AR-15 from them, and several other guns as well.

[Jensen_Arms]

Sorry, no relation, other than we are a fun! place to shop

[Ice Pirate]

Well, I'll try to make a trip up anyway. :mrgreen:

[JohnTRourke]

I just wanted to mention that the Italian place just west of Jensen's (Monoco Trattoria) is just excellent and has a pretty darn good lunch deal
well worth it.

the NY Deli to the west across the street is awesome too.

food and guns, what could be better?

[7idl]

speaking of which, we need to get together a group MC ride up there!

[Jensen_Arms]

What are you ridin?

[7idl]

HD XL1200

[Jensen_Arms]

Good job, I just picked up a 03 FLHT

YEA TEAM!!!

[oddthomas]

I just wanted to mention a HUGE thank you to the guys and gals up at Jensen Arms. I walked in last week as a newbie to the AR-15 scene and the entire staff was extremely helpful, knowledgeable and more importantly, very patient as I sorted through the various options for what the best rifle would be for my wife and I to shoot together. We finally walked out with a 16" 1:8 floating barrel RRA with an EOTech sight. I fell in love with it when I got a chance to shoot it for the first time last weekend and promptly stopped in again to get another case of ammo. My wife calls it "hers" even though she can't shoot it yet (pregnant) but she at least graciously "allows" me to shoot it for her.

My wife apologizes for the drool she left on the counter after seeing your stock of firearms. I'll keep her in the car next time. :mrgreen:

Thank you Jensen Arms!
(Boulder, CO)

[Marpat]

Went to the shoot up north today and then we stopped in at Jensens. Very nice folks and a very nice selection to peruse. I would recommend them to anyone that is up that way.

+1 for Jensens

[teotwawki]

Hrm, the few times I've contacted them over the phone they've been, short with me for no particular reason. I'm VERY curteous and respectful too.

The folks I've spoken to seem like "clerks" - apathetic and un motivated. Like I'm wasting their time. I've contacted them about 4 times total.

And why would you limit someone from purchasing more than 1k of surp ammo?

[Obiwan]

"why would you limit someone from purchasing more than 1k of surp ammo"

Maybe so they won't have to seem like jerks when they tell someone else that it is all gone

[teotwawki]

Why would running out of ammunition make them seem like jerks? It's a reality of being in business, supplies run out - in fact it's what you WANT to happen.


"why would you limit someone from purchasing more than 1k of surp ammo"

Maybe so they won't have to seem like jerks when they tell someone else that it is all gone

[blacklabel]

Go into their store on a Saturday and you'll understand why they seem short.

If you want to experience Jensen's then go in and actually talk to the people. They've handled me and my ignorance very well on more than one occasion and I won't hesitate to do business with them again in the future.

[teotwawki]

So why would it be any different on a random Tuesday mid-morning to answer a question as simple as "How many rounds in a case of the Paki .308?"

Anyway, sorry to disturb your little Jensen Arms love-in. As you were.


Go into their store on a Saturday and you'll understand why they seem short.

If you want to experience Jensen's then go in and actually talk to the people. They've handled me and my ignorance very well on more than one occasion and I won't hesitate to do business with them again in the future.

[blacklabel]

So why would it be any different on a random Tuesday mid-morning to answer a question as simple as "How many rounds in a case of the Paki .308?"

Anyway, sorry to disturb your little Jensen Arms love-in. As you were.


Go into their store on a Saturday and you'll understand why they seem short.

If you want to experience Jensen's then go in and actually talk to the people. They've handled me and my ignorance very well on more than one occasion and I won't hesitate to do business with them again in the future.

I definitely understand that a bad experience will leave you not wanting to interact with a company again but I think that Jensen's deserves a second chance.

No love in here. I'm just backing up a company that I trust and have had good experiences with.

[Obiwan]

Anybody can have a bad day

They have some of the best prices...a darn good selection and some real nice people

They are the only gun shop I have ever been in where I was "talked down" from a more expensive weapon :mrgreen:

That being said...I have been avoiding them

I almost always walk out of there poorer

[Zak Smith]

RayDog is now working part-time at Jensens, selling NFA and high-end stuff.

[androck14]

Do you guys call for an appointment or try to catch them in? I'd like to see the place and talk to the people but I'm a bit put off by the "appointment only" thing.

[blacklabel]

Appointment only?

Is that on their website?

I've never made an appointment. I've just gone in during business hours and there's always been someone worth talking to there.

[7idl]

yep, I thought they had regular hours too....


maybe he's confusing Jensens with that other place that was appointment only ? (I forget the name, but it wasn't Jensens)

[Jensen_Arms]

9-7 M-F
9-6 Sat

Come on in, don't need an appointment

Unless you want to buy ALL that we have!!!!!

Then we'll make an appointment!!!!

[androck14]

My mistake I was thinking of another dealer.

[JohnTRourke]

9-7 M-F
9-6 Sat

Come on in, don't need an appointment

Unless you want to buy ALL that we have!!!!!

Then we'll make an appointment!!!!

See, now I can prove to the wife that I didn't buy EVERYTHING they had. :P

[smd223]

Do you guys call for an appointment or try to catch them in? I'd like to see the place and talk to the people but I'm a bit put off by the "appointment only" thing.

I believe you are referring to Eagle Firearms... Their website states "retail by apointment only" ... If you read the review on that shop, you'll see why they require appointments to shop/purchase. It appears to be a "one-man-show"...

[blessteve]

Funny there is a post about Jensen on here. I bought my first AR there.
Kinda of nice having a fully stocked AR store within driving distance.
If I am lucky and get in on the group STAG buy on AR15 I will be
making another trip to Jensen's for a couple of lowers.
That place has ammo and mags stacked deep. Hell AR's and parts also.
Lots of RRA.[Weight]

[BulletBill]

Group buy? What what what????

[ampress01]

Most are very polite, but when it gets busy they don't even get breaks. I picked up a Sig P226 that they had on gunbroker. Mike the manager stopped the auction within minutes without even a deposit(Which they state on thier auctions they will do if a person wants it in the store), On top of that I had a postal snafuu that made me pick it up a day later, and mike was really cool about it. Jensens is not Macy's were they fawn over you, (although some sales people there are very friendly), I knew Bob Jensen from back in Long Island at a famous gun shop on sunrise highway. Now they were brisk. Jensens has zero tolerance to Bulls#$t, and if your thin skinned go to Walmart or Jax or Sportsmans wharehouse, but you won't find the selection or prices. Nowa days you can get it all on the internet at CDNN, or J and G and cheap, but you wont have it all to look at or hold. Besides who wants to deal with UPS or the postal system. I go there with my kid and put our order in and wait for my CBI check over at Subway. Accross the street, they have a gazillian stores in there shopping center, and now you can park. The old store had lousy parking, as did all stores over there. Oh, and don't look for layaways, Bob hates them and hates credit cards. They charge the stores 3% off the top so there goes his mark up and your good prices, so who needs them. Credit cards are cancer anyway.
Don't come looking for fancy sport guns or collectables. The internet is best for that at Guns America, Auction Arms, or Gun Broker.
For tactical stuff and accessories Jensens is like a SWAT armory.
Good Shooting
Pablo

[banks74]

+ 100000 Pablo.

Jensens is good to go. Great people with great pricing. They can be brisk at times, but when you have so many people trying to buy a gun you have to be. I have been to a few busy gun stores back east where you took a number, like at the dmv and had to wait your turn to be helped. Then once you got your number you had a certain alotment of time to do your business. Jensens is no where near that bad/brisk.
Also Jensens will have more shit in stock than any other store around, especially with our current situation. I dont think many will be as eager to complain about them when they have stuff in stock that everywhere on the net is sold out of.

[Ridge]

I heard on AR15.com someone said that Jensens was refusing to give pricing over the phone yesterday because of what might happen last night

[Sled_Dog]

Sign on door at Jensen's today:

If you voted for B. Hussein Obama - please take your business elsewhere. [Beer]

[Ridge]

http://i17.photobucket.com/albums/b100/89Sunbird/stupid/anim_rofl2.gif

[kidicarus13]

Sign on door at Jensen's today:

If you voted for B. Hussein Obama - please take your business elsewhere. [Beer]

Nice!

[laportecharlie]

A day or two before Christmas I made my first trip to Jensen's. Believe me, I will never set foot in that store again!!! It was about 12:30 or 1:00 in the PM and the store was pretty crowded. The 1st thing I noticed was the expression on most of the customers faces. Stressed out. It took me about one minute to find out why. Not one sales person that I saw had anything like a pleasent attitude, or even a neutral attitude. And that woman at the main counter!!! There is no way she should be in a retail environment. I know they are super busy now with the current political situation but there is no excuse for treating people the way they do. When the new President gets around to restricting "black gun" sales this will be one of the first places to go and rightly so.

[kidicarus13]

When the competition is minimal you can afford to have an attitude. Where else you you going to go where you can handle a wide variety of firearms?

[ncolz]

The guys at Jensen's do have thier moments. I'm not sure anyone would do much better, these guys haven't had as much a lunch break over the past 2 months.

I've found them to be very helpful - go there in the morning during the week, any other time and it's too busy.

[Hoser]

A day or two before Christmas I made my first trip to Jensen's. Believe me, I will never set foot in that store again!!! It was about 12:30 or 1:00 in the PM and the store was pretty crowded. The 1st thing I noticed was the expression on most of the customers faces. Stressed out.

Stressed out because the guy in front of them might get what they want.

Try being on the other side of the counter... You would be amazed how many people want stuff now and get pissy with you if you dont have it. And when you say I dont know when it might come in if you try to order it, they get even more pissed.

Jensens is the best game in the area. Its been a crazy time in the firearms business since "that" day.

[cleaner72]

When the competition is minimal you can afford to have an attitude. Where else you you going to go where you can handle a wide variety of firearms?

If you PLAN to stay in business you NEVER can afford to have an attitude. Customer service and a friendly attitude will get you far more business in the end.

[Great-Kazoo]

If you PLAN to stay in business you NEVER can afford to have an attitude. Customer service and a friendly attitude will get you far more business in the end.

yes it will. however as Hoser posted. try answering 36 peoples questions @ the same time.
had a guy a a tanner show 2-3 months back. he asked me what i though (key word thought= OPINION) about the POF piston uppers.
told him (my opinion) regarding piston uppers, some good, some untested. he tells me i'm an ass as POF is the only piston upper on the market??? then walks away
hows that for client service.
at one time in the past I lent a hand @ jensens (part time) the majority of customers were great. it always took one who didn't understand why we wouldn't open the door for them @ 8am. Or not want to stay later for someone who would TRY and make it in around 9pm, depending on IF they could catch a ride.

then they get pissed at you because you will not accomodate their whims. hey open
Xam-Xpm means that. everyone has a family or friend to see after a long day at work.
get a life or shop elsewhere. OR do as others and visit during the week.
wed morn it was dead, today they're swamped.

[bjl913]

Honestly, i'm all for customer service, but I do need to say that when you are the big dog in down, and everybody and their cousins want what you have, you just might get a little busy! And when you are busy, you may get a little impatient with a customer or 14 when everybody through the door wants to take up precious time try and be your buddy and talk guns... These things happen, we all have our bad days.

I have had decent experiences at Jensens, nothing steller, but I have usually been there and found what I was looking for in a timely fashion. The clerks working have not always been the most friendly, and some really dont have any clue about the products they are selling other than the price and that they go boom. But Im not going in there to make a new drinking buddy or anything, and ill do my own independant research on a weapon LONG before I ask the clerk every little detail, so why should I be bothered by what may come across to me as an a-hole clerk? If you dont like them because the guy at the counter didnt wanna here about your buddies AR or AK, go pay more for the same thing at Gander or Sportsmans...

[Huskquatch]

I sympathize with everybody up there, that place is busy bell to bell and they do a great job of taking care of every customer in the door. They do get testy from time to time but they are human, I am up there ALOT and I have yet to see them be really rude to someone that didn't deserve it. In fact even the people that did deserve it got off pretty easy in my opinion. Just give them a break, dont expect them to talk your ear off and be your buddy for life and you will get a great gun at a great price.

my two cents

[Sled_Dog]

Well, I guess you have to set your expectations. In the current environment I really don't care if they like me and vice versa. I didn't go in there to make a friend. I spoke with them on the phone to see if they had what I was looking for and knew from the tone exactly what I was going to experience. The market is apes*** right now.

The bottom line is they are the only tactical shop game in town, they had something I wanted and they aren't price gouging. I got decent customer service and will go back when I'm looking for an A3 carbine in the summer (if I still can!)

To put it in perspective, how many shops have you been in where they were not busy and they got pissy with you. That's the gun shop trade...and if this is your hobby you have to build a little tougher hide.

[LeJerk]

I stopped in on my way up to Fort Collins one night and got there 15 minutes before closing. The younger guy helped me. He was friendly enough, and answered my (dumb) questions. They didn't have what I was looking for at the time, but it wasn't a bad experience or anything. :)

[sniper7]

went there for the first time this lasrt week. it went well. at first I was throw off as the employees seemed pissed as hell and shouting this and that and I am pretty certain at a minimum...yes minimum, every other word out of ones guys mouth was fuck or fucking or fucken or fucked...at a minimum!
but in the end he knew his shit, knew what was going on, seemed a bit more paranoid than myself which made me feel really good![Beer][ROFL1]

[waxthis]

PPU08 Privi 5.56x45 .55gr 200Rd battle packs...$84 as of 2pm today.....

[Zak Smith]

at first I was throw off as the employees seemed pissed as hell and shouting this and that and I am pretty certain at a minimum...yes minimum, every other word out of ones guys mouth was fuck or fucking or fucken or fucked...at a minimum!
This is inevitable when you get at least two people from New York together in the same room.

[Zak Smith]

"Customers" need to set their expectations properly.

There are always some people who whine about Jensens because the staff didn't kiss their ass, there wasn't soothing jazz playing in the background, nor milk and cookies to calm their fragile nerves. Maybe the staff didn't want to be tied up for two hours while you tell them your life story and waffle over a purchase. Maybe you walked in with a bunch of "internet knowledge" and BS information/theories, asked their opinion expecting them to agree - which due to their experience, they didn't, and you got your feelings hurt.

Get real.

There is no need for rudeness on the part of retail staff, but on the other side, a customer can't be a tool either. While everyone is buying everything they can and the store is packed open to close, do everyone a favor and be an "efficient" customer. If you have a fragile personality or self-worth and need to be coddled, it's probably not the place for you. However, if you want availability of firearms - utility to super high end - when everyone else seems to be out of stock, Jensens is the place to go.

-z

[Great-Kazoo]

This is inevitable when you get at least two people from New York together in the same room.

HEY man i resemble that remark!!

[scratchy]

I was up at Jensen's a couple of Saturdays ago. They didn't have what I was looking for but they answered my questions knowledgeably and I think I was treated pretty dang well. I also don't get offended when cussin happens. I'll certainly keep giving them business.

[LeJerk]

There are always some people who whine about Jensens because the staff didn't kiss their ass, there wasn't soothing jazz playing in the background, nor milk and cookies to calm their fragile nerves.

Fuck, I love milk and cookies. I would be all over a gun shop that has some big ol' chocolate chips and glasses of milk set out for customers.


[Coffee]

[FromMyColdDeadHand]

They have a nice selection of parts if you are looking to dodge some shipping chages, plus you can get a cinnamon roll out on the highway. Enough reason for the trip itself.

[sniper7]

I like em. I think other people should too. you will miss them if they leave....think about it that way.

who cares what they say or how they say it. get in, get your shit, pay your money and go.

[RGR]

Personally, they are the only place I will purchase a firearm from in Colorado. Every time I go into that shop, they have been friendly and helpful. Even when I went there in a wheelchair, they made sure I had access to the counter through the mass of customers. And though I can find marginally better prices online, they have a great selection at reasonable prices. As far as I am concerned, they will remain the only place I go to get my arms as long as they continue the service I have traditionally received. In fact I will be heading up there tomorrow to pick up my newest firearm!

RLTW!!!

[roberth]

Jensen's has always treated me well. They sometimes get unique items that I can't pass up.

[tmckay2]

"Customers" need to set their expectations properly.

There are always some people who whine about Jensens because the staff didn't kiss their ass, there wasn't soothing jazz playing in the background, nor milk and cookies to calm their fragile nerves. Maybe the staff didn't want to be tied up for two hours while you tell them your life story and waffle over a purchase. Maybe you walked in with a bunch of "internet knowledge" and BS information/theories, asked their opinion expecting them to agree - which due to their experience, they didn't, and you got your feelings hurt.

Get real.

There is no need for rudeness on the part of retail staff, but on the other side, a customer can't be a tool either. While everyone is buying everything they can and the store is packed open to close, do everyone a favor and be an "efficient" customer. If you have a fragile personality or self-worth and need to be coddled, it's probably not the place for you. However, if you want availability of firearms - utility to super high end - when everyone else seems to be out of stock, Jensens is the place to go.

-z



this is right on. besides, i work in retail and many people are annoyed if you ask too many times to help them, or if you ask at all! if people know what they want they don't want to be bothered, so i think often times in a smaller store like that they try to just leave people alone if possible

[longhunter]

I have been in there several times. A couple of times the person(s) seemed a little short but I just shrugged it off as they were busy. I have always like them as they seem to have a good verity of stuff for ARs.
I was in there yesterday morning and they were not that busy. I got treated well. Seemed to be a good selection of 5.56x45 and complete AR BCG for what is becoming the old price of $129.

[Asha'man]

I've never gotten a real warm welcome from the staff, but their prices and selection are really good, and they tend to have a good selection of ammo on hand. I've bought a couple of guns and lots of ammo from them, and will continue to do business with them.

[whitewalrus]

Was up in the area, so I swung by. Not my first time in there. Had to wait a bit for some service, they were swamped, but it wasn't long before I was out the door with a new scope and mount. Only complaint was that I spend too much when I go in there, not their prices, just can't walk out without seeing something I have to have :).

Their prices are good. I have found them to be some of the best I have seen compared to the gun stores here in Colorado Springs. I'd recommend swinging by if you are in the area.

[Batteriesnare]

I was in there last week, walked around for ten minutes, no one said a word to me, and it was 5pm. One other customer in the store. I was rather disappointed seeing how everyone here raves about them. Perhaps just an off night?

[Jer]

I was in there last week, walked around for ten minutes, no one said a word to me, and it was 5pm. One other customer in the store. I was rather disappointed seeing how everyone here raves about them. Perhaps just an off night?

Based on your headshot in your avatar I have a feeling avoiding you was the most politeness they could muster. Lucky you escaped with your life. [ROFL1]

[whitewalrus]

I was in there last week, walked around for ten minutes, no one said a word to me, and it was 5pm. One other customer in the store. I was rather disappointed seeing how everyone here raves about them. Perhaps just an off night?

I have heard this from a lot of people, including some of the LEO's that have dealt with them.

I personally never had a problem with anybody in the store that I have dealt with so far. One time I was in there they seemed to be pretty busy, so they were short and direct. Which I don't mind even if they weren't busy.

I have found that some of the employees there will wait for you to ask for something. Which is a nice change from some stores where the employees hound you like you are stealing with the constant questions. However, everyone likes something different.

[ChrisC]

I took a trip up to Jensen Arms on Saturday to pick up a glock 34, I have been looking for one and they happened to have one and held it for me. This was my first visit and I was a little unsure how it would go because of the different experiences many have described. I was pleasently suprised, CBI was running really slow and my wife and I ended up talking to Bob Jensen for over an hour. The staff was friendly and helpful, and their prices were very good on almost everything. I know others have had different experiences but I wanted to post how things went for me. Although I have only had one experience with them I would recomend them.

[MuzzleFlash]

I've shopped at Jensen's several times and have always found them to be good people. If you expect a "come to momma" hug from Marilyn when you walk in, you may just be in the wrong place.

Bob has great deals on some stuff and is average to high on others. Bob has a weird policy of charging $50 for the NFA paperwork even though he's selling his cans and SBRs at full boat MSRP. Most SOTs I've dealt with only charge a transfer fee if they're not selling you the product. Covering such expenses is what markup is for.

In any case, I'm glad that someone is doing the "Lord's work" selling black rifles and tactical gear in northern Colorado. How boring it would be if every gun store was just another Elmer Fudd emporium.

[relichunter]

I have shopped at Jensens since I moved to Colorado 4 years ago.
I have purchased at least 15 firearms from them. I go to them when I buy new.

*They always have the best price and their inventory is excellent.

*Foul language is beyond acceptable even for a gun shop.

*Usually there is an unprofessional exchange going on between the owner and employees or between the employees. This was dramatically enhanced during the previous year when they were swamped by the election traffic.

*It seems to be getting better as their traffic eases but all of them seemed to be on overload and were complaining non stop about how busy they were - I don't need to hear that. If I owned my own shop that would be something to be happy about.

*They generally know a lot about their products but if they don't know what they are talking about they might make something up...I learned this after I did research about some info I received on two occasions.

I prefer to shop where people are genuinely friendly and care about who they sell to. I do not get the impression this is the case a Jensen's. Maybe long time customers get a different reaction since I am suprised to read so many positive things on this board. I also admit that I don't always know what I want when I walk into a store. If you know what you want, walk in, see it and buy it you will have a good experience.


UPDATE: 10/19/10 After 4 years of buying from Jensen's, I have noticed a marked change in attitude for the better since I wrote my last review. Maybe it is the 6 firearms I have bought this month, but I have noticed that the customer service and the overall demeanor in the shop has become more helpful and polite to everyone. I hope this continues because it is a welcome change and I buy a lot more from people I respect.

[agent-smith]

*Fowl language is beyond acceptable even for a gun shop.
Yeah; nothing worse than going into a gun shop and hearing a heated discussion about chickens.

[relichunter]

Chickens rarely have anything good to say.

[jreifsch80]

I've been shopping at jensens for about 2 years now, their inventory is impressive some things are priced very nice some high but I'm used to everything being high at a dealer haha. No one there goes out of their way to be friendly (from my experience) but when I strike up small talk they're nice to deal with (again my experience) my advise is to do your homework and know what you want when you go in especially if buying com-block guns as they're knowledge of their own vz-58s and psls is limited. Anyway overall I recomend them to my friends

[cebeu]

First visit to Jensen's last Saturday and I rate my experience as favorable. Will return again.

[Singlestack]

Made my first visit to Jensen's today. probably a little diff than most days since the owners were at the SHOT show in LV. Spoke a lot to Jeff and Craig - both were really nice and very helpful. I was looking for a Ruger SR9c, a Mini-14, and an AR. I was really surprised when their SR9c price was just a couple bucks higher than Buds Guns/Cheaper than Dirt/Impact Guns. Many other arms were right on top of the best I found on the internet. I believe I will be visiting Jensens to make some purchases shortly - I think I just found my CO gunshop!

Singlestack

[Ah Pook]

Interesting responses in this thread.

I have been doing business with Jensen Arms since they had the small shop downtown. Not so much lately, as they are now 1.5 hours away. Which is better on my pocket book. I get there about once a year now.

I have dealt with most of the employees, except the owner (Bob?). They have always been friendly, professional and busy. I was in the shop last weekend and was given a gentle hint not to bother Bob(?).

That said, I will continue to do business with them. I have never been ignored, unlike The Gun Room or 5280 Armory.

[bryjcom]

I have shopped there from time to time. Sometimes they are friendly and willing to help, other times they are rude.

Last time my wife and I went in there which is really really rare for my wife to walk in with me.

We were walking out and she said, "Are they always that rude to customers?"

They have good deals and lots of stuff. Just not really good on the first impressions.

[SamuraiCO]

Was on a wait list at another shop for an incoming kimber but never got a call. I could not wait any longer so found the model at Jensen through gunbroker online. Chatted with staff while I waited for background check. Everyone nice and gave me some good advice about acessories. Was going to get my ar from them but got it locally instead.

Will go back again.

[clos]

Drove up there last week to pick up a rifle from Denver. There was a small little hiccup in the process. They were very accommodating and I left a little after closing with my new 5R Milspec. Jeff and the young lady at the counter (the whole crew for that matter) were very helpful. I will drive back up to buy more stuff.

[UberTong]

I've been looking for some new Stag Model 3's for a little while and today I called Jensen. I spoke with Marshall, and couldn't have been happier. He did everything he could to answer my questions and I will be doing business with them on Saturday. Thanks

[UberTong]

Went into Jensen Arms on Saturday and ordered my Stag. They were very friendly, professional and cool guys to work with. Thanks!

[Hitman 6]

Another happy customer. Went yesterday for the first time in a long while looking for self defense .45 and a couple Wilson Combat mags. They easily met my request and then some. Anyone in the area with a little cash to burn could easily dump it at this place. HUGE selection of Holsters, Knives, Zombie Targets[Tooth], optics, tactical gear, pelican cases, magazines, Pistols, AR's, AK's, M1A's, Shotguns, and best of all, piles and piles of ammunition for all of the above. And best of all, lots of new faces working there that are much more helpful and friendly than the arrogant dicks of old. I'll be returning soon to pick up my M1A.

[relichunter]

... And best of all, lots of new faces working there that are much more helpful and friendly than the arrogant dicks of old. I'll be returning soon to pick up my M1A.


I agree. The last 3 or 4 times I've been there the atmosphere was much improved....funny though those new faces where calling the owner a lot of names (I won't repeat) last Saturday. [ROFL1]

[colocowboy01]

I used to shop at Jensen's for years, but I have not darkened their door in over a year. I got tired of not getting good service because I did not have a badge to flash. IMO, Mike is the only good guy working at Jensen's and if he was not working the day I went in to the store I would walk back out and try another day. I have found that there are too many other gun stores around and good deals on the internet to hassle with the jerks at Jensen's.

[Jensen Arms]

Come on in, things are changing...hopefully for the better.....

Jensen Arms
285 E East 29th
Loveland, CO 80538
970-663-5994
Jarms@qwestoffice.net

New website

Jensenarms.net (http://Jensenarms.net)

[Jer]

Come on in, things are changing...hopefully for the better.....

Jensen Arms
285 E East 29th
Loveland, CO 80538
970-663-5994
Jarms@qwestoffice.net

New website

Jensenarms.net (http://Jensenarms.net)

Who is this for Jensen Arms, Mike? Will this be a single person posting or will several people from the store have this username/password?

[CUatTheEnd]

Been there a dozen or so times try to avoid it as much as possible, not that friendly and most times unprofessional.

[Jensen Arms]

Who is this for Jensen Arms, Mike? Will this be a single person posting or will several people from the store have this username/password?
Dave, I'm the only one with the password and Log In Info.

[JohnTRourke]

jeez
You guys must smell bad or something, my wife and I went in again yesterday, helpful good advice from a couple people who all said "hi" and got a SMOKING deal on a used gun and their new prices were excellent.

Really, never had an issue, and I've bought more than a couple guns there.

competent help, good selection (within their niche), excellent prices.

All they need is a waiting lounge when you are waiting for the background check (HINT HINT)

[Jer]

Dave, I'm the only one with the password and Log In Info.

Thanks Dave.

[Jer]

All they need is a waiting lounge when you are waiting for the background check (HINT HINT)

That's actually a VERY good idea right there. A couple couches/seats and maybe a TV with some magazines and such. That would be VERY nice and I think well received by customers since there really isn't even so much as a place to sit when CBI starts getting up to several hour long checks. If you're like me and already know the inventory inside and out you wander so much sometimes it would be nice to just sit to wait if you don't want to leave or have anything else to do.

[Jensen Arms]

Here's the deal: We are trying to get a good grip on how to more effectively help our customers. There are a bunch of us here who really do care. Let us know what we can do to be more effective, and have a better relationship with our customers. Don't know if we can put in a sofa quite yet, but changes are hopefully in the works.

If you have a problem, I'm the one to address. I will try and help however I can. Not sure what else more I can do than that. We have applied for and been given an Industry Partner status. So, if you need something, please feel free to contact me via the phone, Internet, or just plain stop in and ask for me.

Dave B.

[Zak Smith]

Dave, throw a lounge in that side room with all the cases and stuff. That space is underused.

[Jensen Arms]

Dave, throw a lounge in that side room with all the cases and stuff. That space is underused.
Zak, we are going to try for a coffee pot first, small steps.....

Ray says that you guys have been smokin! Congrats! Good to hear you are selling cans like crazy! I understand that your training classes have really taken off! Good job!

[Jensen Arms]

i have allways been treated well there by everyone. i have bought a few guns there. built a few more. but, my appearance has changed (i had a 6 inch long beard, now just a moustache) and still everyone has allways been courteous and helpful. what more do you need?

Thanks, the steel targets that we got from you are fantastic. Except we need to get some larger ones, the small ones are too darn hard to hit![ROFL2]

[USMC88-93]

Here's the deal: We are trying to get a good grip on how to more effectively help our customers.
Dave B.

I know I can go to Gun Broker for what I presume to be a reasonably accurate inventory of what is available and for that is serves its purpose, but are you guys intending to restart a Business website? Or for that does Gun Broker serve its purpose on your end as well?

[Jensen Arms]

We have a website up and are currently planning on how to use it better, along with gunbroker.com

thanks

http://Jensenarms.net (http://jensenarms.net/)

[colocowboy01]

Come on in, things are changing...hopefully for the better.....

Jensen Arms
285 E East 29th
Loveland, CO 80538
970-663-5994
Jarms@qwestoffice.net

New website

Jensenarms.net (http://Jensenarms.net)


I'll wait until I hear from others that the jerks at Jensen's are gone before I bother. If things have really changed I will shop at Jensen's, Mike is a cool guy and so was Pat(when he worked there).

[bchase75]

+1 on that. The last time I went in there I was looking for a Mossberg 930, and I got so much attitude I just walked out. Figured I should probably give my cash to a shop that actually wanted my business...

[newracer]

I have bought several firearms and numerous other items from Jensen Arms, never had a bad experience. Bought my first AR there when they were still on 4th Street. I go there frequently since they are only 5 minutes form my house.

I took my friend there to purchase his first handgun. Being a total noob he wanted to check out pretty much everything in the case. We spent about 30 minutes narrowing down the choices before he finally purchased a CZ. The employee was very knowledgeable and patient with us the whole time.

[funkymonkey1111]

i'll give my report: I've been there twice, and have had good experiences both times, one just slightly better than the other.

The first was early 2010. Nobody asked if i needed anything, but when i did ask a question, it was answered very helpfully. No rudeness at all.

Second time was the saturday before mothers' day 2011. the place was packed, but two employees came up and asked if i needed help--very polite, very helpful. they didn't have what i wanted, but it was certainly not a negative experience.

But--do they charge 3% upcharge on Credit Cards?

[Zak Smith]

I don't know if they do or not vs. their posted price, but every vendor that takes credit cards in payment for goods or services pays about 2 to 3% on every transaction. That margin gets added to the price one way or another.

[frozenmud]

The credit card up charge is an old policy.

I have shopped with Jensens for about 11 years and three locations. I'm sure that I have had over a hundred visits. I have noticed a change in the demeanor of the employees for the better. Also Dave the guy that is the Web Sale guy and Jensen Arms here is top shelf. Deal with Dave with confidence. Give them another chance. Also all of their pricing is very competitive.

[Jensen Arms]

No CC up charge on any item in the retail store.

None

Nada

Zip

[atomicpunk]

No CC up charge on any item in the retail store.

None

Nada

Zip

How about the NFA transfer markup of $50?

[Jensen Arms]

How about the NFA transfer markup of $50?

If you buy a can from our store, no transfer fee. If you have a can transferred from another dealer, then $50 fee.

Thanks

[eventdude]

First ever visit last Friday...
Fantastic selection, busy, but knowledgable and courteous staff. I understand why people travel to visit this shop. I found all items I went in for and a few I didn't know I needed ;) Decent selection of handgun ammo... could offer more- but it was competitively priced. extensive rifle ammo - reasonable prices. Awesome selection of accessories, clothing, firearms and military items.
I dig it and I'll be back this week.

[funkymonkey1111]

another great report: knew what i wanted--didn't need to shop, andt my only opportunity was to go on Saturday. Of course, there's the 3 deep layer of lookers, salivators, and BSers' at the gun counter. i stood, waiting my turn, and the very nice guy behind the counter recognized what probably was a little irritation on my face--i told him what i wanted, and was out of there in a very short amount of time.

i've got no problem with folks that have absolutely no intention of buying anything spending time setting up camp at the counter, but this clerk was able to see through the goobs and make a sale. i can't tell you how many sales have been left on the counter in situations like that at other stores.

[Singlestack]

I have had nothing but great experiences at Jensens. Staff there is always courteous and helpful to me. Can't count the number of times while browsing around the store their people come up to me and ask if I needed any help. Sometime I did, sometimes I didn't.

When I was looking for a specific model of Buckmark (Hunter), Jensens didn't have it in stock. Bob took me in his supply room to show me the selection he had - pretty much every model except the Hunter! Unfortunately, they couldn't find that model anywhere. In return for buying thru Gunbroker and using Jensens for FFL, I got a nice in-store discount that I used for magazines and supplies - more than fair. I'll be buying there again.

Singlestack

[bryjcom]

I'm fully aware of Jensen"s piss poor atittude and service but I always end up giving them another chance. Its about a 50/50 shot with me. Sometimes they're tolerable and sometimes they're not...


Well, went to look at some optics today cause I'm gonna be buying one real soon. Was looking at a little trijicon red dot and asked the young kid there if he's had any experience with them.

Reply was, " I've got bigger fish to fry than this little thing" in a real elitist attitude I might add.

"Oh, OK asshole. I'll spend my $500 else where."

I wish I actually said that.

[Great-Kazoo]

Called today looking for a specific revolver for a retired teacher. I am looking to see if you have any 638's in stock.
I have a 686
638
642 ?[Bang]
638
640 ?[Bang]
638 airweight bobbed hammer 38+p matte finish. A 638.

Well i don't see one. CLICK. This was after i called earlier inquiring about a shotgun. 12 ga winchester pump 18" bbl model sxp
Girl answers. 12 winchester mmmmmmmmmmmmmmmmm I don't know. Not familiar with that brand mmmmmmm
A winchester what kind?
12 ga pump winchester shotgun
let me get someone for you.
This is the same guy i talked to later in the day regarding the 638
12ga winchester 18" bbl SXP any on hand. I have the model XXX 28" bbl camo finish.
If you don't have one could you order it and how much do they run?
No and no idea i have the winchester blah blah blah.

In 2 calls not even a
Let me get your number and see whet we have coming in and call you back.
Real shitty CS.
If they had the only gun in town i wanted, i'd eat a transfer fee before giving him any more of my money.

I don't care if you are prior service or an off duty cop. If you don't know your shit find another job.
Bob could give a shit as long as he has money in his pockets.
Hopefully something changes, sooner than later.

[SouthPaw]

I have been to Jensens a few times and I have only bought one thing from them. The few times I went in to just browse everyone seemed polite except for a few people. One or two people asked me while I was browsing if I needed any help and if I did to just holler.

The only thing I bought from them was a stripped lower. While the BG was going they were more than happy to let me check out the stuff behind the counter. That was just my experience YMMV.

[Great-Kazoo]

FWIW:
Stopped in and had a talk with Mike Rigg regarding some of the less than stellar service i (personally) had received in the past.
We had a nice talk and feel a new leaf is being turned over at Jensens.
Mike asked me and to also pass along, since this site has a lot of members this. If you feel you did not receive good CS and or have an issue PLEASE talk to him. Without Mike being made aware of the situation nothing can be done to resolve any issues then and or the future.

[bchase75]

I have to agree that Jensen's seems to be turning over a new leaf in regard to customer service. I took a friend up there recently to check out a Saiga 12 and all the AR parts/accessories they have in stock, and I actually warned him that the people who work there aren't very friendly and not to take it personally. To my surprise, however, the young man behind the counter was very friendly/helpful, and we ended up shooting the shit with him for quite awhile. When all was said and done I ended up dropping a few hundred dollars I'd planned on spending elsewhere.

[newracer]

Jensen Arms now has a new owner.

[USMC88-93]

Jensen Arms now has a new owner.

Yep last time I was up there I heard he was selling. I can only hope it continues to be a place that gets my business.

[Jer]

Yep last time I was up there I heard he was selling. I can only hope it continues to be a place that gets my business.

Bob has been selling for 10yrs. It just finally happened.

[Great-Kazoo]

Bob has been selling for 10yrs. It just finally happened.

It took long enough. My experiences have been mixed over the years. Talked to Mike about it and a month or so ago was informed of the "change" coming up. 3 weeks ago called and talked to brendan? who not only told me 1 was on the shelf but put me on hold for a sec. He then came back, informed me they had 2 more in the back AND what the price was! Something i had to pry out of past employees.

[Jer]

I won't be transferring any firearms to Jensen Arms anymore. I've spent tens of thousands of dollars in cash at that place and everyone there knows me by name... well, save for the new owner (whom I've met) and the new girl at the front counter. I rarely need to transfer stuff that I don't buy there but when I do they've just done it for me for free in the past which is good for business since there are usually hundreds of dollars worth of additional items on the same ticket. Recently I bought three receivers and contacted them and told them I had three receivers I needed to transfer. No problem was the response and the FFL was faxed to the vendor. About a week later I see they are delivered by the tracking number while I'm headed to Fort Collins so I thought I would stop by to fill out the 4473 so that while I was running my errands they could clear me so I could pick them up when I was done hours later. Figured it would be easier for them that way too since I wouldn't be waiting around the store or adding pressure about getting me taken care of. I arrive and am promptly told that they have checked in 73 shipments in the last 24hrs and haven't even put a dent in the pile of shipments. Said they wouldn't even know where my box is. Okay, bummer. You'd think spirits would be higher with a business that successful. Whatever. I had hoped to get it taken care of but they're busy and hey.. they don't charge me so I'm willing to be patient and work with them during their busy (ie. money making) time. A couple days later I get a call and am told I can come do a background for my transfer. I head down and fill out the form and am told the lead time is 45min. No problem, I'll just wait so I don't have to leave and come back and it's not quite lunch time yet so I'm not hungry. I walk around the place for a bit and everyone chats me up since we all know each other by name which I've come to appreciate over the years. I've spent a load of money there but I like to think that we genuinely get along and I'm not just a wallet filled with 100's walking into the door... or at least that's what I thought anyway. So fast forward a couple hours and not only am I still sitting in the store but I get to hear this new girl telling person after person that the lead time is 45min when I'm obviously still sitting in the store and have been for almost 3x that quoted amount of time. The least she could do is use common sense to warn others that their wait times may be a bit longer even though it says 45min in case they have something better they could be doing. The longer-than-expected lead times aren't their fault but not applying common sense to a situation to better serve the customer is.

Fast forward another hour and a half (a total of three and a half hours if you're keeping track) and I finally get my name called. I come up to the register thinking I will just sign, get my receivers and as usual I have additional items to add to the sales ticket. At that point I'm told my total is $75 more than I guestimated for my accessories. I ask and am told in a rather snappy tone that it's $25 PER transfer for the three receivers. I'm stunned as this has never been asked of me. She takes a phone call at that moment (more great customer service as I'm standing at the register cash in hand) so I then ask Bri next to her if this is something new. She snaps at me too and says that they're on a computer system now so they can't do them for free anymore and makes it seem like I should just know. She then tells me that she will waive it this time but from now on I will have to pay a transfer fee. Fine, I understand and will consider that before I make my next purchase. She then tells her to charge me only a $25 fee for the entire transfer. Really? How is that waiving it? I ask her and she says to me that that's actually a very low transfer rate if I check around. Really? Now I'm some kind of an idiot I guess. Needless to say I paid the $25 and walked out the door. I was hungry and sick of being in that damn store. I haven't been back.

Over the years I have been a Jensen Arms apologist and always the first one to rush to their defense because they've always treated me well. They've always been helpful and friendly to the point of knowing my name, family, dogs... all sorts of things. They gave me a discount on EVERYTHING I bought save for a few firearms here and there that don't have much markup. All of this I am fine with, appreciate and have come to expect. I also have given them TONS of business over the years both from my friends and family looking for items as well as my own purchases. I felt like they were taking care of me and a quick transfer one week on the house was a drop in the bucket when I came in with $10,000 cash the next week to buy three Sako TRG's. I never had to bring any of my purchases up and was always just treated like a good customer. Not looking for preferential treatment but when it's offered to me I certainly wasn't turning it down. What I would expect is some common decency to say 'Hey, I'll transfer these for you for free today since that's what we've always done for you but starting next time we'll have to charge you $25 per transfer' Fine. I'm alright with that. It's not about the money. Really. It's about the principle. What was I supposed to do tell them 'no' and to ship the receivers back? Just not good business practice the way it was handled IMO.

So, in closing... the days of stopping by Jensen Arms to say hey and just to see what they have in that's new and great that I could waste my money on I won't be happening anymore. I'm not going in there anymore. If I need something that I absolutely can't get anywhere else (pretty rare these days) then I may stop back in but the days of just wandering to find something to blow money on are over. The days of stopping in to take a friend in and help them spend money there are over. I will no longer defend Jensen Arms whenever someone says something negative about them. It seems the new management is more worried about the nickles and dimes than the dollars and I was afraid something like this might happen w/new ownership and it has already left a bad taste in my mouth.

All good things must come to an end I guess...

I'm glad that there is now Liberty Arms on Harmony and P.M. Guns & Supplies on Carpenter and 287 in Fort Collins. Sounds like one or both may do $10 transfers so I will be happy to send transfers there, get to know them and see what they have in stock that I could possibly spend my money on. Now that we have options there's no excuse for customer service like what Jensen Arms offers.

p.s. While I was waiting I even offered to give the owner, John, a special map disc for his Tundra. He has the factory navigation which locks you out from using it while the truck is in motion. Many years ago we bought one of the new Camry Hybrids which has the same navigation and when I realized the lockout I wanted it gone. I reverse engineered the firmware on the map disc to create a hidden menu to access the service menu and created a simple user interface to access it. The bottom line is that I had a LOT of time and money (map discs back when they were expensive, hacked and bricked DVD burners also when they were expensive, etc.) and I had sold them for $99 each. I lost count of how many I sold over the years to people more than happy to pay that when OEM map discs that did NOT have the override were $300. I told him that I would bring one in with the latest map software and even install it for him. Screw that. Now that I don't have a 'friend' in the industry I have no desire to hook them up either. His immediate net loss is about $75 on that and probably thousands in the weeks to follow from lost sales. Enjoy that twenty-five bucks!

[grubby669]

^^^ That a stupid thing for them to do, no doubt. I go up there about once every 3 months and every time I go I dislike more and more of their staff. There is one guy in particular that I just flat out avoid when I am in there.

[kidicarus13]

Jer... mail your post to the owner. You'll get more vs. posting it on here. On the other hand, I'm glad you posted your experience.

[Rucker61]

^^^ That a stupid thing for them to do, no doubt. I go up there about once every 3 months and every time I go I dislike more and more of their staff. There is one guy in particular that I just flat out avoid when I am in there.

i think we all know who that guy is, too.

[Jer]

Jer... mail your post to the owner. You'll get more vs. posting it on here. On the other hand, I'm glad you posted your experience.

I'm not really looking to get anything out of it. Just a heads up for others who find this thread looking for first-hand experience to base their buying decisions off of.

[Great-Kazoo]

If you do not contact John? the new owner you will doing not only him, but yourself a disservice. Without a business knowing there are problems it will never be corrected.
FWIW: pat is not doing cheap transfers.


I'm not really looking to get anything out of it. Just a heads up for others who find this thread looking for first-hand experience to base their buying decisions off of.

[newracer]

Jer- when you called and told them about the transfers did they say they would be free? Where you aware before you went that they were under new ownership? I don't see how you could expect the transfers to be free with a new owner but the rest of the experience is definitely not right.

[Jer]

Jer- when you called and told them about the transfers did they say they would be free? Where you aware before you went that they were under new ownership? I don't see how you could expect the transfers to be free with a new owner but the rest of the experience is definitely not right.

No, they didn't tell me when I called they would be free. They also didn't tell me they would now be $25 per transfer either. If this is some major change for the store they need to make it apparent to customers whenever the topic comes up. It seems that when a long-time customer calls and tells you that he needs a FFL transfer that would be an opportune time to notify him of policy change that will affect how he is or isn't charged.

[Great-Kazoo]

Agreed new ownership (of any business) sholud post and inform customers of any changes previous owners did or did not do.

[fitz19d]

To them it might not be a policy change. The few times I"d asked long in the past I was told they either don't or it's like $50 for a transfer. Your free xfer was really likely based only on your huge patronage. How often did you do these transfers because while the employee's know you they may have not had that in mind. Being snappy though is never good.

[Jer]

Agreed new ownership (of any business) shold post and inform customers of any changes previous owners did or did not do.

Exactly. That's the least you can do to help smooth the transition for current customers. If you choose not to and a customer has a problem with your new or enforced charges that were never levied before then you should just waive them, apologize for the confusion and consider them informed moving forward. Charging them anyway and then being rude about it isn't how you do business. That's how you lose customers.

[Inspector Fowler]

Over the years I have had some pretty mixed experiences at Jensen's, starting around 2001.

I would like to contribute that with all the retailers who are jacking up prices and backing down from the weapons they sell, Jensen's has not budged an inch. I went in to "buy" (read: submit my background check) my new pistol on Saturday. I had read about the new owner, and heard second hand about some encouragement he had given the sales staff to emphasize customer service.

I can say that I worked Toys R Us for a whole Christmas month once, and it was nothing compared to Jensen's on Saturday. Customers were shoulder to shoulder between all four walls. Every sales person was exceptionally nice and polite. John (the employee, not the owner) sold me a new pistol and even took the time to make sure I got the LE pricing and help a newer employee while he was at it. The people doing background checks looked like the living dead, but they were cheerful and friendly, even when I checked my race but forgot my ethnicity :)

Their prices were the same as always - low. My Kimber was much cheaper than any other dealer I had found for miles, by almost $150 (before the LE price).

Don't get me wrong - I am not a shill for them. In the past, I have steered people away from Jensen's because the customer experience simply wasn't what you would expect from any store, let alone one where you are spending thousands of dollars. I am writing this post because I had heard they were quite different, and in my two visits (picked it up on Monday) I had a stellar experience, absolutely worthy of your patronage, especially in these times.

[Dravur]

so.... Let me see if I follow this... You wanted them to bring in 3 lower receivers... which are a stocking item for them. You wanted them to let you bring in your own receivers, which, I am assuming were cheaper than the ones Jensen's had and you wanted them to do it for free. What a great deal. Screw them on a sale AND get them to work for you for free. Now, Bob may have done these for you in the past, but the new owner doesn't know you or your buying pattern. I know, for a fact, that Jensen's has ALWAYS had a $25 fee per gun and that is pretty standard around these parts. Bison Arms in Longmont charges the same fee as well as others.

Perhaps if you had gone up to the counter and said.. "The name is Muldoon" they may have done a wink wink nudge nudge and given you the transfers for free. But, perhaps... just perhaps, the new owner doesn't know that you are privileged and should be treated any different than anyone else.

I have transferred several guns through Jensen's, have also bought thousands of dollars worth of stuff, and I always got charged the $25. I guess I am not feeling very sorry for you.

If anyone gets "The name is Muldoon" bit, I will be surprised. It has to do with a bar... a new bartender and the Korean war...

[Jer]

so.... Let me see if I follow this... You wanted them to bring in 3 lower receivers... which are a stocking item for them. You wanted them to let you bring in your own receivers, which, I am assuming were cheaper than the ones Jensen's had and you wanted them to do it for free. What a great deal. Screw them on a sale AND get them to work for you for free. Now, Bob may have done these for you in the past, but the new owner doesn't know you or your buying pattern. I know, for a fact, that Jensen's has ALWAYS had a $25 fee per gun and that is pretty standard around these parts. Bison Arms in Longmont charges the same fee as well as others.

Perhaps if you had gone up to the counter and said.. "The name is Muldoon" they may have done a wink wink nudge nudge and given you the transfers for free. But, perhaps... just perhaps, the new owner doesn't know that you are privileged and should be treated any different than anyone else.

I have transferred several guns through Jensen's, have also bought thousands of dollars worth of stuff, and I always got charged the $25. I guess I am not feeling very sorry for you.

If anyone gets "The name is Muldoon" bit, I will be surprised. It has to do with a bar... a new bartender and the Korean war...

$75 to transfer three lowers is common? Bullshit.

[blacklabel]

I know, for a fact, that Jensen's has ALWAYS had a $25 fee per gun and that is pretty standard around these parts. Bison Arms in Longmont charges the same fee as well as others.

If you're paying per gun, you're getting screwed.

[Jer]

If you're paying per gun, you're getting screwed.

Exactly! Then try to tell me to my face that their $75 fee to transfer three lowers on the same paperwork is a good deal if I shop around is adding insult to injury and assumes I'm a single cell organism w/o the common sense that god gave a door knob. And your thing with people not knowing me doesn't hold water because EVERYONE there knows me. It's a money grab and I'm alright with that. Business are there to make money. I get that. But there are right and wrong ways to go about things and the situation was just handled poorly, beginning to end.

[Great-Kazoo]

Exactly! Then try to tell me to my face that their $75 fee to transfer three lowers on the same paperwork is a good deal if I shop around is adding insult to injury and assumes I'm a single cell organism w/o the common sense that god gave a door knob. And your thing with people not knowing me doesn't hold water because EVERYONE there knows me. It's a money grab and I'm alright with that. Business are there to make money. I get that. But there are right and wrong ways to go about things and the situation was just handled poorly, beginning to end.

So they're changing their name to CHEERS :)

[sroz]

So they're changing their name to CHEERS :)

[ROFL1]

[Jer]

So they're changing their name to CHEERS :)

Norm!

[lowspeed_highdrag]

For me, having spent thousands at Jensens over the last 6 years, the customer service continues to get better, and I enjoy myself while I am in the store now. The younger salesman is good at what he does, and I have yet to meet the bad guy you all speak of. I bought a pistol right before the election, and a rifle right after it, and both experiences were flawless.
If you want help in Jensens, you have to ask for it, they arent good at seeking you out.

[AOPS]

I agree. I have spent a lot of money there lately and the service has been great. Even with the tight squeeze on supply, they haven't raised their prices when inventory comes in.

[CoGunNut]

Well, keep in mind that Jensen's has recently changed hands. The new owner is less. . .grouchy. . .than the original owner.

I'm rather happy that he's sticking to the general business model that Bob created. For example, they get Pmags in, every now and again, in small quantities. They DO NOT raise their prices. They DO limit you to 2 mags per customer, but the last PMags I bought cost me $15.80.

In these interesting times, that's what it's takes to build customer loyalty. And, at that price, I don't care if the salesmen are grouchy. . .hell, I hate to say it , but. . .they may be out of a job, soon.

Nut

[NFATrustGuy]

I was in there Monday night shopping for a new black gun. They are seriously busy. Some of the folks know me and some don't. Several people asked if they could help me while I was standing around waiting for Geoff to bring my new toy out of the back room. Geoff was so busy he was eating his takeout dinner a bite or two at a time between customers. I definitely think the place has a more friendly vibe now than it did 3-5 years ago.

RWW

[ssgenuine]

Jensen's rocks. Yesterday my son and I dropped by (yeah I know I live in Parker) just to see if things were starting to trickle back in stock, and they have pmags waiting for us. Ok they had pmags for whomever, but the awesomenessness ness came with the price. Just regular msrp or within a dollar. Can't say enough about a store that quietly sells stuff in high demand (that they could easily charge double and still be the cheapest in town) for just regular prices. No big sign other than limit of 2 per customer.

They had the g3's, g2's, and the much sought after ar10 mags. They have guns in stock, just not all the cool ones we were looking for. Small things like the pmag pricing madness really separate the gun shops for me. As always their pricing on guns was excellent. And as a bonus they stock 300 blackout ammo.

[baggedburb]

Definitely the best place to go in northern colorado.

[Great-Kazoo]

Definitely the best place to go in northern colorado.

It's a good place, good prices on Guns. yet no one says anything about their $900 223??

[the901]

So what you're saying Is that they actually have .223 in stock?

It seems their CS has gotten a lot better.

Sent from my Galaxy Nexus using Tapatalk 2

[Great-Kazoo]

So what you're saying Is that they actually have .223 in stock?

It seems their CS has gotten a lot better.

Sent from my Galaxy Nexus using Tapatalk 2

Much better since bobby isn't involved.

[beast556]

I was supprised the other day when I went in and 7.62x39 was 10$ a box and 500$ a case. The wally world down the street has it for 5.19$ a box and in stock.

[clworth22]

I went into Jensen Arms tonight to purchase a Walther P22. I had multiple P22's to choose from. After I made my decision the new owner "John" showed another customer the stripped lowers he had in stock 5-6. I looked at one knowing they are hard to find right now. I wasn't in the market for a new lower but John gently talked me into it, implying it was very rare they weren't gone already. I'm glad I ended up taking one. I haven't been in the store in a long time and it was like a whole new store. Everyone that worked there was pleasant and helpful. I even shook John's hand, I can honestly say I will be back to his store in the future for my next purchases.

[li4me]

Thanks Jim - you can never leave it alone. Bob built that place from the ground up and his health declined over the last several years until decided to sell it when his health became so bad, it was the only way. He had many offers from interested buyers and sold to John so that his "baby" and his employees he cares so much about would do well. But yeah, you're right -its better off without him. Real nice. He is moving away to spend the time he has left (not so long according to his cardiologists) in peace. Why dont you keep your comments about him to yourself.

[Great-Kazoo]

Thanks Jim - you can never leave it alone. Bob built that place from the ground up and his health declined over the last several years until decided to sell it when his health became so bad, it was the only way. He had many offers from interested buyers and sold to John so that his "baby" and his employees he cares so much about would do well. But yeah, you're right -its better off without him. Real nice. He is moving away to spend the time he has left (not so long according to his cardiologists) in peace. Why dont you keep your comments about him to yourself.

Bob while a nice person was / is his own worse enemy. Paranoid ,never got over his east coast attitude, on & on & on. Those who saw that side of him know. Then there was the, here this is my cost if you want it.

[Tinelement]

Any Pmags in stock as of today......

[Coffee]

[Great-Kazoo]

Any Pmags in stock as of today......

[Coffee]

Meowwwwwwwwwwww

[Great-Kazoo]

Updated since transition period

Now that the Old owner is gone and having been in there during the transition period. I dropped by this morning to browse. Definitely a different vibe and overall attitude. No yelling, shitty attitudes or well you know.

[blacklabel]

Updated since transition period

Now that the Old owner is gone and having been in there during the transition period. I dropped by this morning to browse. Definitely a different vibe and overall attitude. No yelling, shitty attitudes or well you know.

So it lost all of it's character?

[hurley842002]

I may as well throw my Jensen experiences in here as well. I've only been doing business with them for about six months, and only two firearm transactions. Both transactions were great, but one in particular is worth mentioning. My wife and I had been browsing around for a 1911 (my wedding gift), nothing super expensive, but not bottom of the barrel either, $1,000 is what we were trying to keep it around. We stopped in at Jensen's and I stumbled across a Springfield champion operator, a pistol I've always wanted. The Springfield didn't surpass the budget, so unbeknownst to me, while I was drooling elsewhere, my wife talked to the young man behind the counter, and asked him if he could hold it for her until she got paid, which was three days away. He talked to his manager, and said even tho they don't normally hold anything without a deposit, since it was for our wedding, they'd do it. I knew non of this until later on, but I must give huge props to Jensen's, and to top that off, they give realtime updates on Facebook, as they get items in. Big plus one!

[XC700116]

It's gotten better and continues to do so, I can honestly say that I've been very happy with my dealings with them both now and over the last 3 years. But yes, there's a much more friendly vibe in the store these days. Service is excellant and IMO the only thing that is high priced is the ammo, and considdering that the replacement costs can be REALLY high for it right now. I'm fine with that. IMO unless you're willing to pay an inflated price, you should have stocked up pre-election. I managed to pick up a BCG there on Presidents day for pre-insanity pricing, along with a few other goodies. IMO, they've done better at keeping prices regular than any other shop I've heard of and I really appreciate that. Going to keep doing business with them as long as they keep up the good work.

[MrPrena]

I just visited the new Jensen Arms today.
I had to go to Loveland for stuff, and I just decided to drop by.

Very nice selections of all sort.
-Tons of Safariland duty/tac stuff on the right, and concealment holsters.
-Entire section for Streamlight and Surefire lights.
-Supressors and firearms.
-friendly staff.

It was more open (in terms of space) than a old Jensen Arms near that Mediterrarenian restaurant.
My baby girl was having a blast there as well.

[Canuckistani]

I hate Jensen's.

I went in there last night to pick up a few boxes of 22LR with my wife, and while browsing around the store, John made me a great, spur-of-the-moment offer on any rifle on the shelf. While the rifles were a little out of reach, he mentioned he did have a couple M&P Shields in stock, as he had just received a decent order earlier in the day. Fully expecting over-inflated pricing due to the current market environment, I was shocked as hell when he said the price was only $394. SOLD. They waited a few minutes after closing for my background check to clear so I could take it home with me instead of coming back. Super friendly folks while we waited, just a damn nice vibe in the store.

I walked in there expecting to spend $15 on a couple boxes of ammo, but because of their damned friendly attitude & fair prices, I happily walked out with a new pistol.

Yeah, I hate Jensen's. (not!) They are now my go-to gun store. No reason to go anywhere else.

[Great-Kazoo]

I hate Jensen's.

I went in there last night to pick up a few boxes of 22LR with my wife, and while browsing around the store, John made me a great, spur-of-the-moment offer on any rifle on the shelf. While the rifles were a little out of reach, he mentioned he did have a couple M&P Shields in stock, as he had just received a decent order earlier in the day. Fully expecting over-inflated pricing due to the current market environment, I was shocked as hell when he said the price was only $394. SOLD. They waited a few minutes after closing for my background check to clear so I could take it home with me instead of coming back. Super friendly folks while we waited, just a damn nice vibe in the store.

I walked in there expecting to spend $15 on a couple boxes of ammo, but because of their damned friendly attitude & fair prices, I happily walked out with a new pistol.

Yeah, I hate Jensen's. (not!) They are now my go-to gun store. No reason to go anywhere else.

The change in ownership has been a great improvement, CS and overall attitude wise. As i mentioned in my last write up. Nice to be greeted with smiles and not hung up on ,when checking if the gun you want is in stock.

[beast556]

+1 things have changed quite a bit in the last few months. Every one is super helpfull now,before you would get the fuck you find it your self look when asking for help.

[Ronin]

Great experience - They did have a bad rep for a while (I live in Loveland) but was in yesterday (7/25) to look for a gun (they did not have unfortunately) but Geoff knows his stuff and was very helpful. The other staff members chimed in as well regarding my questions. Inventory is kinda low at the moment but I'll definitely be back....

Also FYI- They have no interest in private party transfers (within Colorado) but will do an out of state transfer if you order a gun in for 25 bucks I believe.

[IShoot4Fun]

Been there a few times. Decent (fair) pricing for their stuff and a decent selection. Good guys there too!

[th3w01f]

I have to agree that the change in customer service has been a huge.

A couple years ago we went in for a shotgun for my wife and the guy didn't even want to pull it out for us to look at unless we agreed agreed we were going to buy it. There was no way I was going to buy a used / expensive shotgun without seeing it first so needless to say we hadn't been back in a while.

Two weeks ago we went in to look at another one for her and John was awesome to work with as was everyone else we came in contact with. Needless to say we walked out with two guns that day and a new appreciation for the store.

[trlcavscout]

I also agree that the last few times I was there it was nice.

[funkymonkey1111]

The Wyoming store is closing at the end of September. Is it worth a trip?

[Great-Kazoo]

The Wyoming store is closing at the end of September. Is it worth a trip?

Only if you feel the need to shop for hard to get items.

[Brian]

Only if you feel the need to shop for hard to get items.

[Coffee]

[Mattallen0506]

Well worth the trip. Great prices on mags too. It's only a few minutes over the border.