New computer problem: Losing connection

[spyder]

I was wondering what might be making one of my laptops lose its connection to the web randomly. It just drops the connection at any random time, sometimes twice in ten minutes, then not for a day or two. What would be doing it? My other laptop (both are satellites) doesn't have any problems. The laptop that is having problems has a celeron M, 60 gig hd, 2 gig's of ram, and is running vista. It's an a105-s2236. Any help would be appreciated!

[Hoosier]

I was wondering what might be making one of my laptops lose its connection to the web randomly. It just drops the connection at any random time, sometimes twice in ten minutes, then not for a day or two. What would be doing it? My other laptop (both are satellites) doesn't have any problems. The laptop that is having problems has a celeron M, 60 gig hd, 2 gig's of ram, and is running vista. It's an a105-s2236. Any help would be appreciated!

Are you on wireless? Wireless connections will drop out, it's just a fact of life. You can try keep alive by start>run>cmd>ping -t 192.168.1.1 then minimize that window. that will have your machine sending ICMP ping requests to your router constantly. If you get an error you might need to do ping -t 192.168.0.1, depends on the make of your router. This will mean the machine always sees that the connection has been active recently and should keep it up. It'll at least help you diagnose the problem.

H.

[theGinsue]

I wish I could help you identify and solve the problem.

I've personally seen/dealt with this same problem using wireless connections on both Toshiba and HP laptops. It just seems to be something inherent with wireless. I do know that when I've used my microwave 2 rooms away it causes some sort of interference some of the time and I'll lose connectivity.

I've also had this same issue brought to me by co-workers and we all have the same problem.... Sometimes when it drops out it requires a reboot to re-establish the connection. Sometimes even that doesn't work.

[Byte Stryke]

Are you on wireless? Wireless connections will drop out, it's just a fact of life. You can try keep alive by start>run>cmd>ping -t 192.168.1.1 then minimize that window. that will have your machine sending ICMP ping requests to your router constantly. If you get an error you might need to do ping -t 192.168.0.1, depends on the make of your router. This will mean the machine always sees that the connection has been active recently and should keep it up. It'll at least help you diagnose the problem.

H.

you can easily determine your router's internal Int IP by going to Start>Run type CMD then press enter
type: ipconfig /all
you will see something like this:


C:\Users\USER>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : USER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

(Wireless adapter name here) Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Wireless Adapter name
Physical Address. . . . . . . . . : 00-00-00-00-00-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : (removed for security(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.86(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, March 03, 2011 5:15:41 AM
Lease Expires . . . . . . . . . . : Thursday, March 03, 2011 1:15:55 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234888544
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-A7-62-4C-00-1D-60-49-84-C4
C:\Users\USER>
Now the part you are concerned about is the areas highlighted in RED

If the first 4 "groups" of Numbers(Called Octets) of the IP address do not match your first four of your Default gateway address you have a network problem.
If they do match, try the Ping as Hoosier stated above Using the address of the Default Gateway.
it will look something like this:


C:\Users\USER>ping -t 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.0.1:
Packets: Sent = 19, Received = 19, Lost = 0 (0&#37; loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Control-C
^C
C:\Users\USER>Press ctrl-C to stop the ping



let us know
Ohh, to copy in the CMD wndow it is called "MARK"
right Click, "MARK" the Selected text and PASTE into the reply window.

[Hoosier]

Now the part you are concerned about is the areas highlighted in RED

Hehe, do you do support for a living?

H.

[cstone]

Hehe, do you do support for a living?

H.

I can't keep the secret any longer. Byte is actually in Bangalore as we speak. He has a headset on and routinely abuses the chai wallahs.

[ROFL1]

[Ranger353]

I was wondering what might be making one of my laptops lose its connection to the web randomly. It just drops the connection at any random time, sometimes twice in ten minutes, then not for a day or two. What would be doing it? My other laptop (both are satellites) doesn't have any problems. The laptop that is having problems has a celeron M, 60 gig hd, 2 gig's of ram, and is running vista. It's an a105-s2236. Any help would be appreciated!

Oh man! Your laptop is toast! Well, I'll help you out. I'll take it off your hands for no charge and will dispose of it properly. [Coffee]

It's what I do -- My way of helping the environment. Think Green.

[Byte Stryke]

Hehe, do you do support for a living?

H.


I used to, then I got my Degree in Networking sciences and became a....
Systems Admin?

yeah I know. weird.

But I also do support on the side for donations now.

[theGinsue]

I can't keep the secret any longer. Byte is actually in Bangalore as we speak. He has a headset on and routinely abuses the chai wallahs.

[ROFL1]

Yes, and over the phone he goes by "Fred", but his REAL name is Apu Nahasapeemapetilon.

[Byte Stryke]

Laugh it up, Fuzzball
(http://www.destinationhollywood.com/movies/starwars/quickclip_starwars5_clip03.shtml)

[spyder]

This is what the first set of junk looks like on my side. Oh and to make it clear, it is the wireless connection and when it loses connection, I have to disconnect it and then reconnect the damn thing every time.


Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5006EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-16-E3-B2-19-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dc75:110b:8fc:45ba%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.126(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, February 28, 2011 12:44:47 AM
Lease Expires . . . . . . . . . . : Saturday, March 05, 2011 12:50:25 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234886883
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

[spyder]

This is the second mess of stuff.


Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=27ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=8ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time=9ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time=13ms TTL=64
Reply from 192.168.1.1: bytes=32 time=6ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=8ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 36, Received = 36, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 27ms, Average = 4ms
Control-C
^C

[Hoosier]

This is the second mess of stuff.


Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=27ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64


Yeah just minimize that window and forget about it. See if that keeps your connection alive (ie: you don't get disconnected while it's running)

H.

[Byte Stryke]

Do you have a cordless phone?

[spyder]

Do you have a cordless phone?
Nope. For a house phone, we use google voice.

[Byte Stryke]

I would be interested in knowing if it dropped link last night with the ping running