View Full Version : My thing to bitch about...
Ok, so, I had a problem in a thread that I started in which an Olympic Arms rep responded to... Anyway, this was my problem for the last couple days, now however, it is done. Anyone care to chime in on it?
http://www.ar-15.co/forums/showthread.php?t=55763
Bringing into light like this into the main forum might be a little over the top, but this guy kinda pissed me off. [Beer]
Tinelement
07-11-2012, 15:28
Spyder,
I chimed in on that thread, think your work is great, along with your Glock mill work! Top notch!
As far as the dudes emails, was it Tom? Total bull. I read and reread the thread to see his point. Didnt see it!
I actually was considering a Western from Olyimpic Arms.
Not no merr!!
Dude was a wiener!
Goodburbon
07-11-2012, 15:28
His responses both in the open and in private display an acute lack of understanding of
1. The english language
2. Customer relations
3. Public relations.
Compounded by a severe case of crainial-rectal embedding.
That's my unbiased opinion.
Yea I read it already and chimed in with my .2, Tom didn't care enough to read through it before he thought he could chime in. In any case I stand by what I said and will not be buying any OA crap.
trlcavscout
07-11-2012, 15:36
From an outside view, it is clear the two of you were talking about a tottally different process. It is unfortunate that he was so defensive about it. I am sure the process "oly" and other companies use is safe and does not effect quality or they would have discontinued it by now. Again its to bad you both could not have been on the same page. Normally when manufacturers get involved on gun forums they are a little more proffesional.
ruthabagah
07-11-2012, 15:37
Compounded by a severe case of crainial-rectal embedding.
[ROFL1]Damn you beat me to it! And I would like to add that he is probably confusing his rectal temperature reading with his IQ.....
sellersm
07-11-2012, 15:41
I've seen this before, there was a huge negative exchange on GT from another manufacturer (rep and president). It seems that some companies want to work so hard to protect their image that they go to the extreme and shoot themselves in the foot (pun intended).
The use of the word "you" in the original exchange precludes your answer from applying to any other manufacturer and their process! I stand by what has generally been expressed here: the gentlemen from OA needs to take it down a bit... You never represented yourself as an official representative of that company, etc. etc.
Ya know, I wonder if that gentlemen ever discusses the difference between coffees, or paint or many other varied products which have many varied patented production processes? I'll bet the makers of those products don't slam him, like he slammed you, when they overhear his comments? Sheeeesh...
jackthewall81
07-11-2012, 15:51
I have also seen this before, but it was between two different manufactures. Very odd situation/s in both instances, not sure why he is so defensive.
HBARleatherneck
07-11-2012, 15:56
delete
Chad4000
07-11-2012, 16:03
wow...
actually,, thanks for posting it here, I hadnt seen it in the other forum.. wont be buying from them....
hope youre reading all this Oly arms....
If you wanted, You could send the thread and emails to Toms boss, See if any hiliarity ensues.;)
Wakesurfer
07-11-2012, 16:13
One thing I have learned about dealing with customers over the years is that no matter what you cannot let your ego get in the way especially on the internet where everyone can see. There were so many different ways he could have answered your question but he decided to act like an ass on a public forum. Companies with customer service such as this tends to work itself out in the long run. There are too many gun manufactures with outstanding customer service to deal with companies like Olympic Arms.
BPTactical
07-11-2012, 16:21
Not knowing the color case hardening process intimately but knowing a touch:
Spyder, the process you use is true color case hardening.
The process Oly uses is more of a coloring process than a true hardening process. Most of your reproduction SAA revolvers such as Cimmaron use it.
It is a cheap version of the real deal. Shooters Choice solution will remove it.
Oly cheap, Spyder good.
Oly Marketing Director- classy
SuperiorDG
07-11-2012, 16:38
Spyder: I read the thread from the start and never did it cross my mind that you were referring to anything but your process. After reading all the comments it makes me wonder why someone has to defend themselves so forcefully? Where are they coming from if they are so sensitive? I am now wondering if they are hiding something.
sellersm
07-11-2012, 16:52
Where are they coming from if they are so sensitive? I am now wondering if they are hiding something.
Makes you wonder as that's certainly one valid conclusion to the forceful responses.
Sharpienads
07-11-2012, 17:00
I hadn't read that thread before, and I'm glad you put it up here, too. That guy went way overboard for no reason.
Oly Arms will not be getting any of my business.
Wow... Lacking in basic reading skills.... Guess they lost several customers. I didn't see any blatant attacks, just someone asking for info and letting people know what he heard through his limited training... geesh, settle down folks.
Zundfolge
07-11-2012, 17:05
This is one problem with text based communication ... not everyone has the same level of reading comprehension.
I've seen this type of thing happen time and time again. It goes like this:
Reader misreads post (sometimes because they are malformed with improperly formatted quotes etc. sometimes its just simple lack of reading comprehension ability on the readers part).
Reader responds in anger to post.
OP points out that reader misread post and thus their angry post is off base.
At this point it goes one of two ways:
Reader sees their error and backs off and all is well.
Reader doesn't see their error (or won't admit their error) and then usually goes on the defensive trying to bitch slap their way out of the mess they created.
The second option is what is what happened here. The mistake is compounded by the fact that it'll likely cost them (or their employer) business.
Byte Stryke
07-11-2012, 19:49
Contact US!
# Name Position Phone Mobile Phone Number Fax
1 Nolan (http://www.olyarms.com/index.php?option=com_contact&view=contact&id=10:nolan&catid=26:customer-service-team) Sales (800) 228-3471 (360) 491-3447
2 Lee (http://www.olyarms.com/index.php?option=com_contact&view=contact&id=9:lee&catid=26:customer-service-team) Retail Storefront Sales
3 Tom (http://www.olyarms.com/index.php?option=com_contact&view=contact&id=3:tom&catid=26:customer-service-team) Sales Director (800) 228 - 3471
4 Andy (http://www.olyarms.com/index.php?option=com_contact&view=contact&id=4:andy&catid=27:product-technical) Returns & Repairs
5 Justin (http://www.olyarms.com/index.php?option=com_contact&view=contact&id=7:justin&catid=26:customer-service-team) Law Enforcement & Government Sales/ Renewal FFLs (800) 228 - 3471
SuperiorDG
07-11-2012, 19:53
It really makes a company look bad when someone like this rises to be Sales Director.
If you wanted, You could send the thread and emails to Toms boss, See if any hiliarity ensues.;)
I highly advise just that. There is no need and no room for that coming from a rep from a company.
I highly advise just that. There is no need and no room for that coming from a rep from a company.
THIS.
Spyder, thanks for posting it here, I was this close to miss that awesome thread!
The Heretic
07-11-2012, 21:59
wow...
actually,, thanks for posting it here, I hadnt seen it in the other forum.. wont be buying from them....
hope youre reading all this Oly arms....
Same here Spyder! Didnt know the other thread blew up like that. Just finished reading it and was appalled at the "reps" responses.
Another manufacturer bites the dust in my book.. Oly Arms will feel the sales hit when this starts to spread.
I hope Oly Arms guys are reading this:
I really hope you guys are realizing that our board has about 5k registered users, let's say 1500 of those users are more or less active here (actually post from time to time), let's say 750 of those 1500 users will read the thread, and finally let's say just 200 out of those 750 say "fuck Olympic Arms, I'm not spending my money there any more".... Can you really afford this just because of one guy's stupidity?!
P. S. Oh, and thanks to Internet, things like this are spreading REALLY FREAKIN FAST.
ChunkyMonkey
07-11-2012, 22:18
I just checked their FB fan page... dead quiet there. For now.
Had the rep used the word 'tomfoolery' I'd buy oly.. but.. he didn't.
Apparently, some people keep digging regardless how deep the hole is.
He should have pumped the brakes on his responses, he however, could not break his head free from his ass.
funkymonkey1111
07-11-2012, 22:58
the simple fact is, forums can really help buyers make decisions. that, and objective reviews on youtube from folks like hickok45, gunblastdotcom, and yes, from time to time, nutnfancy. i hardly buy anything these days without looking for a blurb about it on the forum.
that being said--the idiot from Olympic sure solidified that I'll never buy one of their products--ever. why waste your time with that level of idiocy when there are actual competent folks out there to do business with. this clown can't even read.
Maybe all of the spammers on this site could do something productive and send crap to this guys email account
patrick0685
07-11-2012, 23:48
im very surprised by his response, maybe because spyder is one of my "main squeezes" i understood what he said but it seemed like the rep jumped off the deep end very quickly
You're looking at it all wrong. Tom has passion, clearly if they put that much in to explaining there finishes, they must make a superior product. First thing tomorrow, I'm going to Gunsmoke and ordering two of their fine weapons.
Dear Olympic Arms,
I have fantastic customer service skills and an above average (apparently) grasp of grammar, spelling, and reading comprehension. Most of the time I even catch sarcasm in print! I am open to salary negotiation and I will not relocate. I can be contacted by PM or a public request for an interview.
Sincerely (at the right price)
Irving
You're looking at it all wrong. Tom has passion, clearly if they put that much in to explaining there finishes, they must make a superior product. First thing tomorrow, I'm going to Gunsmoke and ordering two of their fine weapons.
that will usually take them 2 weeks...but Rich can have it done for you in 3 days. You need to bring in bars of gold to pay. or fat stacks of cash and slam it down on the table.
Goodburbon
07-12-2012, 05:05
Cross posted to my old Louisiana Haunt.
http://www.bayoushooter.com/forums/showthread.php?85750-Olympic-arms-rep-pays-ar-15.co-a-visit
We got your back Spyder! No AO's being bought here!
hollohas
07-12-2012, 15:06
spyder is one of my "main squeezes"
That's cute. [Love4]
Kidding.
But really, this Sales Director needs a new career...one that doesn't deal with helping customers.
airborneranger
07-12-2012, 15:42
that will usually take them 2 weeks...but Rich can have it done for you in 3 days. You need to bring in bars of gold to pay. or fat stacks of cash and slam it down on the table.
I thought he only delt in 200 dollar silver bars. [ROFL1]
Who really gets in line for an Olympic Arms gun, anyway? I know when I'm shopping for a gun, getting one that can get me 10 years in FPMITA prison is on the top of my requirements.
Who really gets in line for an Olympic Arms gun, anyway? I know when I'm shopping for a gun, getting one that can get me 10 years in FPMITA prison is on the top of my requirements.
I forgot about that.
http://www.libertybelles.org/articles/criminalbatfe.htm
David Olofson (http://loudobbs.tv.cnn.com/2008/05/09/gun-owner-convicted-for-malfunction/), a Wisconsin gun owner, was convicted for transferring a machine gun. In actuality, Mr. Olofson owns a perfectly legal, AR-15 semi-automatic rifle. He loaned it to a friend to use at a local shooting range. The gun had fired over 800 rounds of ammunition before misfiring. Upon misfire, it fired two shots in a row and jammed on the third. This is commonly known as a "hammer follow." The misfire happened twice. Another party at the range heard the multiple round burst and notified police.
The S.W.A.T. team, local police, Sheriff's Department, and BATFE subsequently conducted a no-knock raid of Mr. Olofson's house. The S.W.A.T. team kicked down Mr. Olofson's front door, entered wearing full body armor, then seized all of his guns, gun manuals, and his computer. Mr. Olofson, family man and Army veteran, was arrested.
The BATFE conducted a field test on the alleged machine gun, but was unable to recreate the multiple round burst. Not liking the negative results of the test, the field agent ordered the gun retested using a cheaper form of ammunition which is easier to cause multiple firings if you have a malfunction. Upon retesting, the gun did malfunction which was enough to get Mr. Olofson convicted of transferring a machine gun.
Mr. Olofson is now facing somewhere between 18 months and just over six years in prison along with a possible fine of $250,000.
The firearm manufacturer, Olympic Arms, was well aware of the tendency of this firearm to malfunction and had conducted a recall of the defective part. The BATFE was aware of this recall, but refused to enter the information into evidence during Mr. Olofson's trial citing tax privacy. It has since been determined that the recall documentation (which would have helped to exonerate Olofson) did not contain any sensitive tax information. Mr. Olofson's sentencing phase is currently on hold by the court as a result.
This argument that gun control is necessary to combat crime is flimsy and has been disproven numerous times. The overwhelming majority of gun owners are law abiding citizens, like Mr. Olofson, who never hurt anyone.
Any government official who ignores the Bill of Rights should be subject to arrest, jail time, and lawsuits against his person. Giving immunity to people who obviously think they're above the law only serves to ensure continuous government abuse.
Anyone concerned about Mr. Olofson should call Senator John McCain. Let's face it, there's no one running the BATFE. Attorney General Michael Mukasey and lame duck President Bush could care less. However, if Mr. McCain wants the pro-gun vote he should launch an effort prompting the Senate to look into Mr. Olofson's case. Mr. McCain and any Senator or Representative up for re-election are the only ones who have anything to lose by ignoring this issue, IF you bring it to their attention.
Contact your favorite talk radio show and express your opinion on this issues. At this time, Lou Dobbs (http://loudobbs.tv.cnn.com/2008/05/09/gun-owner-convicted-for-malfunction/) is the only mainstream media figure who is addressing injustice commited upon Mr. Olofson. It's up to us to hold the media and government accountable for their inaction. Next time it might be you on trial instead of Mr. Olofson unless we keep the government and media in check.
it is nice that in his beginner ar-15 review he has his finger on the trigger striking a pose lol
http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187 (http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187)
it is nice that in his beginner ar-15 review he has his finger on the trigger striking a pose lol
http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187 (http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187)
A couple years ago, there was a game about to be released (it might have been for BF3) and they were doing developer diaries. Devs trying to act all bad ass and shit. But they're in Sweden. One of the devs pulls a 1911 out from the small of his back, and racks it and holds the slide back....and there is no barrel.
I laughed my ass off about that when I saw it.
it is nice that in his beginner ar-15 review he has his finger on the trigger striking a pose lol
http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187 (http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187)
High speed-low drag operater there...
[Shake]
Sharpienads
07-12-2012, 19:22
it is nice that in his beginner ar-15 review he has his finger on the trigger striking a pose lol
http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187 (http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187)
This and the other story are just icing on the cake. Maybe instead of being an ass, Tom should read up on gun safety.
Fentonite
07-12-2012, 20:07
This and the other story are just icing on the cake. Maybe instead of being an ass, Tom should read up on gun safety.
Tom clearly prefers statements that are made based on factual, scientific data. Maybe it's time to discuss obesity? Or how physical fitness is an integral component of survivability in a fight/combat? What a self-righteous tub of lard.
Tom clearly prefers statements that are made based on factual, scientific data. Maybe it's time to discuss obesity? Or how physical fitness is an integral component of survivability in a fight/combat? What a self-righteous tub of lard.
speaking of righteous he appears to be a pastor as well.....
http://thesoundword.blogspot.com/ (http://thesoundword.blogspot.com/)
theGinsue
07-12-2012, 21:33
speaking of righteous he appears to be a pastor as well.....
http://thesoundword.blogspot.com/ (http://thesoundword.blogspot.com/)
I certainly hope he reads the bible better than he read Spyders post or there will be a heck of a lot more really confused people out there.
Fentonite
07-12-2012, 21:41
Reminds me of this bumper sticker:
http://i841.photobucket.com/albums/zz339/fentonite/9490168b.jpg
It's embarrassing that some of the people who are loudest about being Christians are the least Christ-like.
I certainly hope he reads the bible better than he read Spyders post or there will be a heck of a lot more really confused people out there.
Reminds me of this bumper sticker:
http://i841.photobucket.com/albums/zz339/fentonite/9490168b.jpg
It's embarrassing that some of the people who are loudest about being Christians are the least Christ-like.
Very well said guy's.
airborneranger
07-12-2012, 22:35
I have truly enjoyed the smack-down that has occurred in this thread. Good work team :)
it is nice that in his beginner ar-15 review he has his finger on the trigger striking a pose lol
http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187 (http://www.oa2.org/Forum/viewtopic.php?f=30&t=10187)
He is holding onto that trigger like its a twinkie with Tallahassee (AKA Woody Harrelson in zombieland) staring him down. Looks like he has had quite a few too many twinkies as it is...
Tom clearly prefers statements that are made based on factual, scientific data. Maybe it's time to discuss obesity? Or how physical fitness is an integral component of survivability in a fight/combat? What a self-righteous tub of lard.
isn't the first rule cardio?
all I know is if I go on a Grizzly hunt in alaska I am inviting him along. I don't need to be fast, but I could have a broken leg and still be faster than that Tom[ROFL1]
Isn't there enough wrong with his post on the board to have to make fun of how he looks? I don't have a source, but I think that not everyone on this site is as thin as axleone and lex luthor.
Tactically padded is different [Tooth]
Fentonite
07-12-2012, 22:53
Isn't there enough wrong with his post on the board to have to make fun of how he looks? I don't have a source, but I think that not everyone on this site is as thin as axleone and lex luthor.
You are correct, I was being a dick out of spite. And now, I'm humbled. Apologies.
You are correct, I was being a dick out of spite. And now, I'm humbled. Apologies.
Wow is that what an apology looks like after a misunderstanding occurs....Tom I hope you have a notebook handy. All I can say is that is a very Christian like thing to do, humbling yourself enough to apologize like that [Beer]
Isn't there enough wrong with his post on the board to have to make fun of how he looks? I don't have a source, but I think that not everyone on this site is as thin as axleone and lex luthor.
I am all for piling it all on. That is how lessons are learned. and maybe he will think twice before his third plate at the buffet.[LOL]
Bailey Guns
07-13-2012, 05:57
Isn't there enough wrong with his post on the board to have to make fun of how he looks? I don't have a source, but I think that not everyone on this site is as thin as axleone and lex luthor.
Thank you.
Isn't there enough wrong with his post on the board to have to make fun of how he looks? I don't have a source, but I think that not everyone on this site is as thin as axleone and lex luthor.
Well they ran out of other things to bash him on.. it's the natural progression. But yes.. a good majority can't say a thing about his fitness level. But that is why the pot calls the kettle black.
rockhound
07-13-2012, 10:13
This wont make me want to buy their weapons
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