tmleadr03
08-20-2012, 20:22
Sheesh, what a long title.
As some of you may remember on my birthday my youngest daughter decided to see how water proof my cell phone was. In the toilet. That had not been flushed by my oldest daughter. Blech. Well, I didn't mention the dirty toilet water but I had to take it in today.
The phone was working in every way except I could not make and receive phone calls. Well, the calls would go out and come in but I couldn't hear a thing, nor could the other line. Doesn't work so well when that is your business on the other end.
Went in today and they gave me a loaner phone (50 bucks deposit that I get back when I get my other phone back) no questions took the phone in and got ready to exchange it. Then the guy behind the counter realized that my 915 pictures and 117 videos wouldn't fit on the loaner phone (they do not upgrade you, but at least I got one that does wifi so I can still use it for work). So he set up my loaner phone, handed me my old one so I could go home and back up all my pics, vids, contacts and messages. Seriously good customer service. My phone is being sent of for repair, if it cant be repaired it will be scrapped and they will hand me a new one.
I would absolutely buy my next phone from Best Buy and get the insurance. Completely worth the 9.99 a month I have been spending.
As some of you may remember on my birthday my youngest daughter decided to see how water proof my cell phone was. In the toilet. That had not been flushed by my oldest daughter. Blech. Well, I didn't mention the dirty toilet water but I had to take it in today.
The phone was working in every way except I could not make and receive phone calls. Well, the calls would go out and come in but I couldn't hear a thing, nor could the other line. Doesn't work so well when that is your business on the other end.
Went in today and they gave me a loaner phone (50 bucks deposit that I get back when I get my other phone back) no questions took the phone in and got ready to exchange it. Then the guy behind the counter realized that my 915 pictures and 117 videos wouldn't fit on the loaner phone (they do not upgrade you, but at least I got one that does wifi so I can still use it for work). So he set up my loaner phone, handed me my old one so I could go home and back up all my pics, vids, contacts and messages. Seriously good customer service. My phone is being sent of for repair, if it cant be repaired it will be scrapped and they will hand me a new one.
I would absolutely buy my next phone from Best Buy and get the insurance. Completely worth the 9.99 a month I have been spending.