View Full Version : Dicks Troy Carbine
Stevensje
12-24-2012, 11:00
I ordered a Dicks Troy Carbine via web special order on Black Friday. I paid for it when it was ordered. I just got a letter in the mail stating they could not fulfill my order at this time and would be giving me a refund. They gave me $100 gift card for the inconvenience. Does anyone think there is a way to force there hand on this?
Like everything in life. "If its to good to be true it probably is". The name says it all "DICKS"
17667
trlcavscout
12-24-2012, 11:01
I would sell the gift card to some yuppie wanting golf clubs and be happy you got your money back and dont have to deal with them anymore.
Tinelement
12-24-2012, 11:04
I'd tell them they are going to needt to at least double your refund due to current market prices. Or ship the rifle!!
[panic]
Another course in the school of hard knocks. Not to pile on, but hopefully, when/if all this clamor goes away, people will remember the companies that support the shooting sports and our 2nd Amendment rights and spend NO money at the ones that did not.
I think it would be a momumnetal effort in futility to attempt to make them honor the sale.
BushMasterBoy
12-24-2012, 11:05
wait til' the hysteria dies down. then buy yer carbine...
thats fucked . you paid before the shooting and the talks of a ban , its a toy and if they no longer carry the product then what the fuck good does the gift card do ..................i for one ,wont ever spend money at dick's . always vote with your wallet
Stevensje
12-24-2012, 11:12
They ran the background check when I paid. Does this mean there is a Troy Carbine serial number attached to the order? If so, then that is registered to my name.
They ran the background check when I paid. Does this mean there is a Troy Carbine serial number attached to the order? If so, then that is registered to my name.
Did you sign a 4473? Background check is done with a government issued ID. The 4473 has the serial number on it.
Stevensje
12-24-2012, 11:32
Yes, I did.^^^^
First, I would not sign a 4473 without verifying the serial number myself. If I am not mistaken, the FFL is supposed to confirm the serial number visually, so they may be in violation of BATF regs.
I guess if I had made that trusting error, I would want the original 4473 in my hands, or the rifle for which I signed.
I'd tell them they are going to needt to at least double your refund due to current market prices. Or ship the rifle!!
[panic]
I agree. This is going to cost you a lot more than $100.
Bailey Guns
12-24-2012, 17:02
They ran the background check when I paid. Does this mean there is a Troy Carbine serial number attached to the order? If so, then that is registered to my name.
They shouldn't have really done that but I don't think it's that big of a deal. And nothing is "registered" in your name, even if they did have a serial number. A 4473 DOES NOT equal registration of a firearm.
Make sure to use the gift card, if you don't they wont be out anything. Just make sure you don't spend 1 cent over the $100.
They jacked you over. They owe you a rifle.
SideShow Bob
12-24-2012, 17:46
Does anyone recall this quote: " Go to the local sporting goods store and obtain the records of the store's gun sales on the ATF's Form 4473, which includes the names of citizens who have purchased firearms."
Yeah, I got F*ed over by DKS as well.
Got a UPS letter. :(
AirbornePathogen
12-24-2012, 17:56
Does anyone recall this quote: " Go to the local sporting goods store and obtain the records of the store's gun sales on the ATF's Form 4473, which includes the names of citizens who have purchased firearms."
I do seem to recall this. I think the point the OP was trying to make is that while the 4473 does go in sales records, it doesn't constitute registration.
Does anyone recall this quote: " Go to the local sporting goods store and obtain the records of the store's gun sales on the ATF's Form 4473, which includes the names of citizens who have purchased firearms."
Red Dawn... the real one.
UncleDave
12-24-2012, 18:21
I would threaten them with breach of contract. You gave them your money in good faith for a product, they promised to order it and have it for you. Now, the are reneging on the deal. The market has changed and they are depriving you of a contracted item that has appreciated significantly in the week since you gave them in good faith. I would also remind them that if they persist that ther is grounds for a class action against them.
My .02
hurley842002
12-24-2012, 18:42
Several folks on M4c.net got shafted as well and are trying to get everyone who got screwed together, may check that site out.
They shouldn't have really done that but I don't think it's that big of a deal. And nothing is "registered" in your name, even if they did have a serial number. A 4473 DOES NOT equal registration of a firearm.
While it's not registration it's still record. On Sunday my buddy (former ffl) told me the BATFE sent him a letter asking for his records from 1987 because he had sold a gun that was used in a crime. I'd venture to guess the person it was transferred to will be contacted soon.
Don't wanna hijack, but Bailey (or any other ffl's) have any of you ever received a similar letter?
I have had a few telephone calls requesting copies of 4473s, however, I think the intent of "registation" is for input into a database for "forward" tracking meaning you can sort on a caliber and city, etc. Currently it is what I call "back" tracking. ATF&E will get a serial number from a firearm (that could be from a crime scene) then go to the manufacturer that provides tracking to the wholesaler (unless factory direct) to the FFL dealer, then the dealer will fax a copy of the 4473 that identifies the buyer to ATF&E. I believe Colorado has about 15000 type 1 ffl dealers currently. Oh, and posting on this forum "I lost my rifle when my boat sank" or something similar is really stupid (in my opinion). You don't think the ATF looks at the different forums? Just my opinion again. [Metal]
oh, FFLs only keep their records for 20 years
Dicks may have made a choise not to sell/transfer "AR-15s". you can't make an FFL sell or transfer you a firearm. I have the right to refuse to sell/transer a firearm to anyone for any reason. I have only had to do that once when I could tell someone had been drinking alcohol. I also refuse to sell to anyone who appears to be under the influence, acting strange, or does not appear to be mentally competent, or states (or implies) they are planning to do harm to themselves or someone else. Basically, if I don't feel comfortable with a person owning a firearm they won't get one from me.
you guys have no idea how mad i am at dicks sporting goods corporate right now.[fail]
Just so you guys know i been working at this company for the pasted 4, 1/2 years off and on while i finished school its been nice to have a job while between getting my degree. last year i thought they where stepping out of the norm and getting into the AR game i was excited as we where carrying stuff we have never carried before. looked promising after getting the letter from corporate to remove all MSR's or AR's or anything tactical related pretty much from the floor including magazines last mon night late. i was not pleased with this decision. told me there true stance in the company and there view of the 2A.
i didn't find out till yesterday about the special orders not being filled, and that the company was going to send out letters to refund people for there web purchase for the troy plus 100 dollar gift card. what i have herd is that they sold so many that troy could not keep up with the request and that it wouldn't be in till Feb or march that they maybe would shipped out. not sure how true that is could be just an excuses beats me. i my self am not pleased with this and the over all direction the company has taken.
i do not blame you guys, this has made my decision even easier looking for a new job after the holiday season. at the direction they are going it tells me i might not even have a job down the road if i decided to stay.
Yes, I did.^^^^
If you filled out a 4473, then they had to have a serial number to record for the sale. So there is a gun out there matching the one you agreed to buy.
buyer signs the 4472 so the info can be put into CBI (only keeps names for 24 hours on record), AFTER the firearm has been delivered to the buyer the store rep signs the 4473 stating firearm was transferred to the buyer.
The Aquistion and Disposition (A&D) book will probably show the firearm going back to the distributor or manufacturer. If you didn't take possession your name is not associated with that firearm except on a form 4473 that shows you intended to buy that firearm.
Sale was completed when they took your money and you passed the appropriate checks. Not having the product there at that time is a logistical issue, not a consumer/merchant one. They owe you a rifle. It was YOUR rifle once they legally sold it to you. It was no longer their rifle at that point. You have a solid lawsuit if you wanted to persue it.
Sharpienads
12-24-2012, 20:39
I wouldn't pursue a lawsuit. Sounds like you got f*cked, and I would be pissed if I were you. Hell, I'm pissed and it didn't even happen to me. But you got your money back + $100. Like somebody else said, spend the $100 and not a penny more and tell everybody who's interested your story, how Dicks doesn't support 2A when the political pressure gets a little hot, and never shop there again. I, and it sounds like a bunch of others will never spend our money there again.
Byte Stryke
12-24-2012, 20:41
not only would I pursue it but I would file complaints with Corporate as well as the BBB
Bitch on their Facebook page.
https://www.facebook.com/dickssportinggoods?fref=ts
oh, FFLs only keep their records for 20 years
He said that was the case when he closed but wasn't sure if that had changed in the last 15-20 years. he sent in all his paperwork they required when he closed up. So I guess if he didn't have any info or logs he would be in the clear since it was 25 years ago.
BTW, we dropped by to say HI to Sean&Ellis there. :D
you guys have no idea how mad i am at dicks sporting goods corporate right now.[fail]
Just so you guys know i been working at this company for the pasted 4, 1/2 years off and on while i finished school its been nice to have a job while between getting my degree. last year i thought they where stepping out of the norm and getting into the AR game i was excited as we where carrying stuff we have never carried before. looked promising after getting the letter from corporate to remove all MSR's or AR's or anything tactical related pretty much from the floor including magazines last mon night late. i was not pleased with this decision. told me there true stance in the company and there view of the 2A.
i didn't find out till yesterday about the special orders not being filled, and that the company was going to send out letters to refund people for there web purchase for the troy plus 100 dollar gift card. what i have herd is that they sold so many that troy could not keep up with the request and that it wouldn't be in till Feb or march that they maybe would shipped out. not sure how true that is could be just an excuses beats me. i my self am not pleased with this and the over all direction the company has taken.
i do not blame you guys, this has made my decision even easier looking for a new job after the holiday season. at the direction they are going it tells me i might not even have a job down the road if i decided to stay.
Let them hear voices
http://www.resellerratings.com/store/Dick_s_Sporting_Goods
http://www.bbb.org/pittsburgh/business-reviews/sporting-goods-retail/dick-s-sporting-goods-inc-in-coraopolis-pa-16001055
This really really pissed me off.
Hope they miss the earnings big time off of this.
I already wrote about 4-5 emails regarding this issue to who analyze retailers.
They said ~13k sold. Ser# 4000 was highest I've heard from 5 major forums.
Let's assume DKS did not fill ~8000 orders....
james_bond_007
12-26-2012, 13:25
Many attorneys will consult for free, to determine if it is worth it for them to take a case. They won't tell you the answer ("HOW" to go about the case), but they should tell you what it might cost, your odds of winning, and what the "practical" solution might be. (EX: You can win, but it will cost you way more than the gun is worth). If you do not have an attorney that offers a free consultation, you can try paying $100-$200, or one of the online $10/question legal forums. (...but you get what you pay for, typically).
I think what it boils down to is "Is there a valid contact in place or not".
Let's play "lawyer" for a moment, as best as we can, without giving advice (Other members please jump in...I'm going out on a limb again, for the purposes of an "exercise")
[B]Elements of a Contract : (Taken from here http://www.expertlaw.com/library/business/contract_law.html )
A "Meeting of the Minds" (Mutual Consent)
The parties to the contract have a mutual understanding of what the contract covers. For example, in a contract for the sale of a "mustang", the buyer thinks he will obtain a car and the seller believes he is contracting to sell a horse, there is no meeting of the minds and the contract will likely be held unenforceable.
(YOU SEEM TO HAVE MET THIS)
Offer and Acceptance
The contract involves an offer (or more than one offer) to another party, who accepts the offer. For example, in a contract for the sale of a piano, the seller may offer the piano to the buyer for $1,000.00. The buyer's acceptance of that offer is a necessary part of creating a binding contract for the sale of the piano.
(YOU SEEM TO HAVE MET THIS)
Mutual Consideration (The mutual exchange of something of value)
In order to be valid, the parties to a contract must exchange something of value. In the case of the sale of a piano, the buyer receives something of value in the form of the piano, and the seller receives money.
While the validity of consideration may be subject to attack on the basis that it is illusory (e.g., one party receives only what the other party was already obligated to provide), or that there is a failure of consideration (e.g., the consideration received by one party is essentially worthless), these defenses will not let a party to a contract escape the consequences of bad negotiation. For example, if a seller enters into a contract to sell a piano for $100, and later gets an offer from somebody else for $1,000, the seller can't revoke the contract on the basis that the piano was worth a lot more than he bargained to receive.
(YOU SEEM TO HAVE MET THIS IF YOU PAID FOR THE ITEM, HOWEVER YOU MAY HAVE UNKNOWINGLY ALSO AGREED TO "STORE POLICIES" OF WHICH YOU MIGHT BE UNAWARE)
Performance or Delivery
In order to be enforceable, the action contemplated by the contract must be completed. For example, if the purchaser of a piano pays the $1,000 purchase price, he can enforce the contract to require the delivery of the piano. (Seems like if you PAID for the item, you should be able to enforce delivery, store policy notwithstanding) However, unless the contract provides that delivery will occur before payment, the buyer may not be able to enforce the contract if he does not "perform" by paying the $1,000.
(YOUR SELLER SEEMS TO HAVE NOT ACCOMPLISHED THIS "DELIVERY" PART)
So, in my opinion, you can "probably" try to enforce delivery if you paid AND they still have an item available AND they don't have a store policy regarding this.
If you have not paid, you probably don't have a case.
...now there is also the fine print of which I cannot comment, as I don't have yours to look at.
Sellers often have "store policies" (of which you would need to get a copy) and to which apply to every sale regarding :
1) Misprints
2) Out of Stock
3) Limited stock - when its gone, its gone
4) Deposit vs. Pre-paid - Did you technically buy the firearm or just make a deposit, etc. ?
5) Discontinued items
6) Expiration - If they don't get one in by mm/dd/yyyy, they contract ("sale") might be invalid (Resolution: See their store policy on this)
6) etc.
EX: What if you pre-paid for a new "PS3" (a few years a go when they were the hottest item on the block and nowhere to be found).
If the store never got any more, what could you do to enforce them to give you one ?
(There is probably a store policy to cover this)
Or in your case, if they sent the ARs back and plan to get no more or sell no more ?
(This is how an attorney could help you ...)
These policies would also discuss the remedies to which you may have (unknowingly) agreed.
An attorney would have to help determine if the store policies are in conflict with federal/state/city/county law, as they respectively apply, and also help you determine the value of the remedy i.e., your money back or current market value, or something else .
Maybe the $100 gift certificate is the better than to that you are legally entitled.
If so ...congratulations.
If the contract is not being fulfilled by the supplier. In this case troy in the allotted time originally given to dicks they can void their contract with troy. Cancelling all orders with the exception of those already filled.
If troy said wow we can't get you guys the 400k units above what was promised.. well. Dicks sold beyond the contract (which is probably what happened) and given their new policy with ar style weapons ... they said we'll just refund and give $100 gift certs.
Probably an arbitration clause in their sales disclaimer. They've made a good faith effort beyond the purchase price. A mediator or arbitrator would probably agree with them.
I'm betting they've run it past legal and have their stuff in a row.
You're always welcome to consult an attorney .. I can only repeat what I'm told by those asshats with esq after their name.
- sent by the free-range electronic weasel attached to my hip.
james_bond_007
12-26-2012, 13:44
Dicks may have made a choise not to sell/transfer "AR-15s". you can't make an FFL sell or transfer you a firearm. I have the right to refuse to sell/transer a firearm to anyone for any reason. I have only had to do that once when I could tell someone had been drinking alcohol. I also refuse to sell to anyone who appears to be under the influence, acting strange, or does not appear to be mentally competent, or states (or implies) they are planning to do harm to themselves or someone else. Basically, if I don't feel comfortable with a person owning a firearm they won't get one from me.
For the SALES part:
But if the OP already paid for the item, the "sale", of which Dick's agreed, already took place before the refusal. Did it not ?
For the FFL part:
I'm not an FFL so I don't know.
Is the above YOUR policy? What is the official BATFE policy regarding refusal to sell/transfer ?
In your example you state things that cast doubt on the validity of the 4473 responses. Not transferring or delaying the transfer seems like as an FFL you might be "required, as part of your FFL" to do this.
But can you "just refuse" because you "feel" like it ? ...at any point in the transaction ?
QUESTION: If one complies with every step of a transfer (NCIS, CBI, 4473, behave civilly and respectful, etc.) can an FFL say "Sorry, I still refuse to complete the transfer."
QUESTION: Is an FFL obligated to offer me a remedy as to what to do to move forward with the transfer ?
1) If there is evidence (EX: NCIS fails etc)
2) No evidence (EX: I think you might be a nut) ?
NOTE: I'm just ASKING ....I'm not challenging anything.
james_bond_007
12-26-2012, 13:53
...I'm betting they've run it past legal and have their stuff in a row. ...
I'd place my bet with the "Monky" ...
His "sold beyond the contract" comment makes me think about the flights that are always "oversold".
When a flight is "oversold", I wonder if the airlines are obligated to provide a seat to all that want it, and "negotiate" a "real time" settlement ($1000 + 2 round trips anywhere, etc.) with other passengers to make one available.
If they weren't obligated in some way, I wonder if they'd negotiate so high a value ?
crashdown
12-26-2012, 14:21
Hmmmmm...
I do happen to have an extra one of these Troys NIB just sitting around......
Not a great forum, but I found this.
http://community.lawyers.com/forums/p/128020/645551.aspx#645551
If I can get a replacement or similar item for refunded amount at this time, I will be happy with $100 gift card.
Right now, I till cost me over $1000 extra to buy something like Troy Defense Carbine.
It is like I bought a F'ing options, and some @sshat registered securities firm failed to deliver my F'ing shares when I exercised the contract.
Not a great forum, but I found this.
http://community.lawyers.com/forums/p/128020/645551.aspx#645551
If I can get a replacement or similar item for refunded amount at this time, I will be happy with $100 gift card.
Right now, I till cost me over $1000 extra to buy something like Troy Defense Carbine.
It is like I bought a F'ing options, and some @sshat registered securities firm failed to deliver my F'ing shares when I exercised the contract.
Pretty sure you're screwed on getting a similar item for the same price. You can thank the people on this site for contributing to that. I hope that wasn't your one and only AR.
Pretty sure you're screwed on getting a similar item for the same price. You can thank the people on this site for contributing to that. I hope that wasn't your one and only AR.
Thanks. Thankfully, I have one ar at this time. If I didn't pre-ordered this Troy Defense Carbine more than a month ago, i could have gotten Ruger SR-556C that was listed here for 1000. :(
Stevensje
12-27-2012, 08:12
Thank you everyone for your time and information. At this point in time I have filed a complaint with the BBB. One thing I know for sure, DICKS has lost my future business.
Called Troy a few minutes ago - Barry was nice to inform me that DSG did not (based on they way/discount they were selling the rifle) plan on ever really delivering the expected volume they took. It was only aggravated by the unfortunate shooting. Basically, it (the rifle) was like that one car on a dealers lot that they sell for "thousands less" to attract the customer to browse and peruse the other inventory. I paid $715 out the door - according to Barry "way under cost to Dicks"...
He told me to stay tuned today/tomorrow as they will be announcing a new partner and pricing.
From other forums
Thanks. Thankfully, I have one ar at this time. If I didn't pre-ordered this Troy Defense Carbine more than a month ago, i could have gotten Ruger SR-556C that was listed here for 1000. :(
Well put your name in the hat for the one R&S is selling for MSRP raffle style.
Hell if I win the raffle and you have the $$$ I'll only charge you 20k for it. Go big or go home!
Some info from Fox News:
http://radio.foxnews.com/toddstarnes/top-stories/dicks-sporting-goods-faces-customer-outrage-over-gun-ban.html
“What makes this situation even more frustrating is that I am a law enforcement officer and purchased this rifle specifically to use while on duty,” a gun owner told Military Times (http://militarytimes.com/blogs/gearscout/). “My agency allows us to carry rifles, but cannot afford to issue one to every member.”
“It’s unacceptable,” customer Troy Blackall told CBS 11 News in Dallas. (http://dfw.cbslocal.com/2012/12/27/dicks-sporting-goods-customers-complain-about-guns-paid-for-but-not-delivered/)
Blackall and his wife paid for two Troy Carbines – but they only got one. Instead, he said the company sent him a refund and a gift card.
“The gun prices have doubled and tripled in price now. So it’s not like we can get our money back and buy the guns someplace else.”
He said he would sign on to a class action lawsuit “in a heartbeat.”
Stevensje
12-30-2012, 16:43
Thanks for the update! What are the next steps that the people involved need to take?
Thanks for the update! What are the next steps that the people involved need to take?
I wish I knew. But my guess is that there will be a lawsuit, and it will be well-publicized enough. Folks on the forum will post it if they see it. I certainly will.
kidicarus13
12-30-2012, 17:13
Not a big fan of lawsuits but in this case I feel Dick's needs to pay out some $, and not just $100/person.
I hope Dick's loses if there is a lawsuit. I wouldn't be sad to see them close there doors either.
It would be just... they might discover that the people they pleased by cutting off AR/etc. sales are not their customers.
One of ARF member is setting up an class action. 30+
newracer
12-31-2012, 01:17
Troy Industries Issues Statement Regarding Dick’s Sporting Goods Suspension of MSR Sales
Troy Industries issued this statement earlier today regarding the decision by big box store Dick’s Sporting Goods to abruptly suspend sales of Modern Sporting Rifles after the tragic shooting in Newtown, CT earlier this month.
Troy Defense (Troy), a division a Troy Industries, Inc., was deeply dismayed and shocked to hear through national media outlets that Dick’s Sporting Goods (DSG) made the decision to stop selling the Troy Carbine along with other modern sporting rifles. DSG did not contact or inform Troy of this decision prior to notifying the public. Nor was Troy informed by DSG that cancellation letters were being sent to customers, set to arrive on Christmas Eve (a day Troy was closed).
Troy has invested millions of dollars in its facility and operations to bring its first ever modern sporting rifle to the market under an exclusive contract with DSG. In selecting DSG as the sole distributor of the Troy Carbine, Troy relied on DSG’s high sales forecasts and sales potential prior to undertaking the significant financial and corporate commitment necessary to design, develop, manufacture and bring a new modern sporting rifle to the marketplace. Based on DSG’s press release, DSG’s anti-gun stance is clear – DSG will not continue modern sporting rifle sales and Troy will sadly not see its Carbine readily available — despite the outlay of millions of dollars by Troy and its commitment to support DSG in its distribution efforts.
Troy is currently researching other channels to ensure continuous and consistent distribution for its rifles. But please note, Troy’s pricing to DSG was based upon volume sales. It is unlikely that pricing to any other outlet in the future will support the pricing granted to DSG. Troy understands the anger of certain DSG customers whose purchases have been cancelled – you got a great price from DSG. However, Troy, itself, cannot come anywhere close to offering the Carbine at the price DSG was offering it. DSG devalued and diluted Troy’s brand when it offered for sale the Carbine at a steeply discounted price during Thanksgiving week. As a result of the sale price set by DSG, DSG oversold and overpromised its inventory. Nonetheless, the current ill-will could have been avoided had DSG not terminated modern sporting rifle sales, promptly canceled overpromised orders, and forthrightly communicated with Troy.
Troy is hopeful that it will soon identify a new distribution channel for its Carbine. We ask for your patience and support during this difficult and transitory time.
Best regards,
Stephen Troy
CEO & Founder
The Troy Group
This sounds like a shitty deal all the way around. Too bad Troy won't make it right, but it sounds like they got screwed as well. I'm no businessman but I would make it right for the people that ordered from DSG and then fuck DSG as hard as I could. Of course I don't know Troys financials either. I will not shop at DSG ever again.
I (safely assume people who pre-ordered and got screwed) really really wanted to let this go, but seems like major forums are full of angry DKS's customers.
I am following this topic from other places as well.
Imagine this. Someone was selling lots of AR-15 here cheap to massive amount to buyers. Seller promised the AR, and assured that all the buyer will receive their AR.
After average AR double or triple the value, they cancel over 7-8k orders and gave you $100 gift card to go screw yourselves.
It's bullshit. Stick it to em as best you can.
I wrote DSG a nice little letter informing them that I am no longer a customer and that I will do my best to ensure that none of my friends or family ever shop there again.
Let them know how you feel: http://www.dickssportinggoods.com/helpdesk/index.jsp?display=store&subdisplay=contact&stillHaveQuestion=yes
I did the same w/Big 5: http://www.big5sportinggoods.com/contact
And I told Cheaper than Dirt that their $99 USGI Mags and $1,000 case of .223 could rot on the shelves as far as I was concerned, and that I'd never be back as a customer of theirs either...
https://www.cheaperthandirt.com/shopcustcontact.aspx
Sad times in America...
Great-Kazoo
12-31-2012, 10:22
This sounds like a shitty deal all the way around. Too bad Troy won't make it right, but it sounds like they got screwed as well. I'm no businessman but I would make it right for the people that ordered from DSG and then fuck DSG as hard as I could. Of course I don't know Troys financials either. I will not shop at DSG ever again.
How can a business that was unaware of DSG's under valuing of their product, make anything "right" without taking it more in the ass, than they already have?
kidicarus13
12-31-2012, 10:32
I wrote DSG a nice little letter informing them that I am no longer a customer and that I will do my best to ensure that none of my friends or family ever shop there again.
Let them know how you feel: http://www.dickssportinggoods.com/helpdesk/index.jsp?display=store&subdisplay=contact&stillHaveQuestion=yes
I did the same w/Big 5: http://www.big5sportinggoods.com/contact
And I told Cheaper than Dirt that their $99 USGI Mags and $1,000 case of .223 could rot on the shelves as far as I was concerned, and that I'd never be back as a customer of theirs either...
https://www.cheaperthandirt.com/shopcustcontact.aspx
Sad times in America...
I made sure to email them my nasty-grams
Southbridge
12-31-2012, 10:52
This is coming from a law class that covered contracts. Dick's advertising is not really considered part of a contract, legally it is considered an offer to make an offer. (Weird, I know). But once money exchanged hands this provided the legally required consideration to make the contract binding. Now there are several options that somebody can pursue once this contract has been breached. In this case I think you could either seek the legal remedy to have your money returned to you with punitive damages (which it appears their legal team advised them to do preemptively.) Due to the size of the corporation though actual punitive damages in court would have been signifcantly higher. The other option that could be pursued is the remedy of specific performance, i.e. making Dick's fulfill the contract as they had promised to do so. As already discussed this would be terribly expensive for them based on current market demand. Furthermore they are looking at a serious lawsuit from the manufacturer based on what I quickly read from the article provided above.
I would love to see a class action lawsuit for specific performance plus court costs and punitive damages.
How can a business that was unaware of DSG's under valuing of their product, make anything "right" without taking it more in the ass, than they already have?
Like I said, I don't know troys financials or what strings they could pull. If they could however and somehow make DSG pay for it in the long run, then it would be the right thing to do. I'm not blaming Troy for anything in anyway, but if they did that for these people I'd bet they would have customers for life. I've had businesses go out of their way to help me out before and I always go back to them instead of other stores regardless of price because of that. In today's world of fucking the consumer for a dollar, I value honestly, and integrity when it comes to business-consumer relations. To be clear Troy did nothing wrong, DSG is the company that's solely responsible one.
hurley842002
12-31-2012, 11:58
Every time I see DSG I think DSG arms. DSG arms (great company), not to be confused with Dicks Sporting Goods (anti 2a crappy company). Just in case anybody is late to the party on this.
kidicarus13
12-31-2012, 12:08
Every time I see DSG I think DSG arms. DSG arms (great company), not to be confused with Dicks Sporting Goods (anti 2a crappy company). Just in case anybody is late to the party on this.
I was thinking the same thing and agree with you. DSG Arms = great compancy, Dick's = dicks
I saw earlier on Fox News that there is a class action lawsuit being filed against Dick's
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