What's with the attitude from gun stores?

[ipleadda2nd]

I've been a consumer pretty much my whole life. Bad attitudes from retail workers have always been the exception. I'm not saying it doesn't happen, but the exception. Almost always, I'm greeted with a smile and pleasantries. When I go shopping at gun stores, the exception is a smile and pleasantries.

Most gun purchasers aren't ex-military. So they haven't been "hardened". I believe most people going to a gun store want a pleasant environment, like they get when shopping for other stuff. If this was true, a lot more meek people would be comfortable going to them. Then they could protect their families.

It would increase business and create a better image of guns and gun owners/sellers. I mean think about it, if someone goes in a gun store and is presented with straight faces and even attitudes, what are they going to think? Exactly what all the libs are thinking: we're mean, uncompasionate and even rude!

[StreetDoctor]

I agree, my wife is intimidated going into the gun store with me from all the "tough guy attitudes". I've found if you start asking questions the appearance usually quickly changes.

[Ronin13]

Must not be frequenting BluCore- they're always very friendly and pleasant to deal with... I think you're spending too much time at 5280, forgive Iam, he's a little surly regardless of who he's dealing with. [Beer]

[Rucker61]

I've been a consumer pretty much my whole life. Bad attitudes from retail workers have always been the exception. I'm not saying it doesn't happen, but the exception. Almost always, I'm greeted with a smile and pleasantries. When I go shopping at gun stores, the exception is a smile and pleasantries.

Most gun purchasers aren't ex-military. So they haven't been "hardened". I believe most people going to a gun store want a pleasant environment, like they get when shopping for other stuff. If this was true, a lot more meek people would be comfortable going to them. Then they could protect their families.

It would increase business and create a better image of guns and gun owners/sellers. I mean think about it, if someone goes in a gun store and is presented with straight faces and even attitudes, what are they going to think? Exactly what all the libs are thinking: we're mean, uncompasionate and even rude!


Was Jensen very crowded?

[spqrzilla]

Gun shop commandos.

[ipleadda2nd]

Must not be frequenting BluCore- they're always very friendly and pleasant to deal with... I think you're spending too much time at 5280, forgive Iam, he's a little surly regardless of who he's dealing with. [Beer]

Never been there, but I will now. And yes, 5280 was one I was talking about.

[blacklabel]

When I was younger and firearm ignorant, well more so than I am now, I quickly learned to avoid asking questions at gun stores other than "what's the price?"

It's unfortunate but I don't think I've ever really received good to excellent service at a gun shop despite spending thousands of dollars with various stores locally.

[Zundfolge]

Problem with gun stores is that for the most part they're run by hobbyists not business men. So good customer service isn't something they understand.

[Danimal]

It is hit or miss, but you have to realize they deal with tons of couch commandos that have no idea how to handle a firearm safely. There is only so many times that you can deal with someone bringing in a gun with a round in the chamber insisting that it is not loaded, then they watch a live round eject onto the ground in front of everyone. Then you realize that they have covered 10 - 15 people with it since they walked into the shop. It is hard to stay friendly calm and relaxed in an environment like that. The best way to receive those courtesies is to always display them yourself. When they get to know you they will lighten up around you. 5280 has other problems though, I just don't go there because I can't get service. I guess I don't look like a guy with a lot of money or something.

[StreetDoctor]

Was Jensen very crowded?


Funny, that's what I was talking about

[sneakerd]

It's mostly because we're pretty tired of the last 5 weeks of balls to the wall insanity open to close. It's getting harder and harder to be friendly and pleasant when 90% of the questions are- "Do you know when my background check is going to be done?"
-or- "Do you have any AR-15s?" -or- Why can't you order me one?" -or- "Do you have any 223/5.56 ammo? -or- "What's going to happen with the pending legislation?" (like we have a crystal ball). I could go on and on. All the while- the phone never- EVER stops ringing in the background.

[StreetDoctor]

It's mostly because we're pretty tired of the last 5 weeks of balls to the wall insanity open to close. It's getting harder and harder to be friendly and pleasant when 90% of the questions are- "Do you know when my background check is going to be done?"
-or- "Do you have any AR-15s?" -or- Why can't you order me one?" -or- "Do you have any 223/5.56 ammo? -or- "What's going to happen with the pending legislation?" (like we have a crystal ball). I could go on and on. All the while- the phone never- EVER stops ringing in the background.

Interesting, the experience I was speaking about occurred in November. They must be really unfriendly now!

[trlcavscout]

I have walked out of a few gun stores because of their attitude. Jensen has gotten a lot better for the record, but sometimes you just have to get an attitude with them. I went to 5280 once and will never go back, F'em.

[ipleadda2nd]

Was Jensen very crowded?

Ha! I've only been there once and don't really remember the experience.

[sneakerd]

Also, we're almost always understaffed. Very difficult to find qualified, intelligent staff in the gun business who are willing to put up with the low pay and long hours.

[ipleadda2nd]

Also, we're almost always understaffed. Very difficult to find qualified, intelligent staff in the gun business who are willing to put up with the low pay and long hours.

Yep, there's always two sides to every story. Thanks for the input.

[FireMoth]

In my case, I'm just a dick. Even outside the shop ;)

[trlcavscout]

It's mostly because we're pretty tired of the last 5 weeks of balls to the wall insanity open to close. It's getting harder and harder to be friendly and pleasant when 90% of the questions are- "Do you know when my background check is going to be done?"
-or- "Do you have any AR-15s?" -or- Why can't you order me one?" -or- "Do you have any 223/5.56 ammo? -or- "What's going to happen with the pending legislation?" (like we have a crystal ball). I could go on and on. All the while- the phone never- EVER stops ringing in the background.

It doesnt matter, if your in "customer service" quit bitching and do your damn job. I work in customer service, working for all kinds of stupid mother fuckers but I work in their house, and most of the stuff I fix is shit the homeowner did. I am always nice because we have stupid surveys so even if the fat worthless pig fucked shit up 3 times in the same week and i have to take the repeats to go fix it I still have to be nice. And I am busy year round 10 hours a day outside mostly in the elements just hopeing I will get home in time for dinner. I have to pull on-calls and may be out all night and then have to be back at some somalians house at 7am.

[HoneyBadger]

Never been there, but I will now. And yes, 5280 was one I was talking about.

I could have sworn you were talking about Specialty Sports.... [pileoshit]

[sneakerd]

I wasn't bitching trlcavscout, just telling it like it is- beyond that you can f off.

[PugnacAutMortem]

It's mostly because we're pretty tired of the last 5 weeks of balls to the wall insanity open to close. It's getting harder and harder to be friendly and pleasant when 90% of the questions are- "Do you know when my background check is going to be done?"
-or- "Do you have any AR-15s?" -or- Why can't you order me one?" -or- "Do you have any 223/5.56 ammo? -or- "What's going to happen with the pending legislation?" (like we have a crystal ball). I could go on and on. All the while- the phone never- EVER stops ringing in the background.


Also, we're almost always understaffed. Very difficult to find qualified, intelligent staff in the gun business who are willing to put up with the low pay and long hours.

Excuses, excuses.

You know, that is kind of the deal with retail. Folks have questions for you. It is almost assured that everyone that has that question will not be in the store at the same time so you can answer it once. If it's really that hard for you to be friendly and answer questions then you shouldn't be working with the general public.

I worked as a server in restaurants my entire college career. You want to talk about the same questions all the time? Every single table, every single night would ask the same questions. Guess what? Never got pissed off about it, never answered the questions without a smile on my face. It's NOT hard to be friendly folks. I could wait on the damn president and 1st lady and be friendly, even though on the inside my fire of hatred would be burning.

I just have absolutely zero tolerance for poor customer service. It's not that damn hard. And yes, nearly every gun shop I've been in (with the exception of BluCore and JJ @ Small Arms Supply) has had poor customer service at some level.

[bchase75]

+1 for Blucore.....every person I've spoken to there has been friendly and helpful. At 5280 I steer clear of the guys and head straight for the ladies who work there.....they're a genuine pleasure to talk to, and the only reason that place gets any of my business. I haven't been back to Jensen Arms since I walked in there with $800 cash in my pocket looking for a Mossberg 930 SPX and got reamed out for asking to look at the one they had in stock. I've heard its better these days, but I'm in no rush to head back.

I've been ordering my guns online lately, and its definitely the way to go.

[trlcavscout]

I wasn't bitching trlcavscout, just telling it like it is- beyond that you can f off.

Oh wha, I have to lean on the counter and answer stupid questions [ROFL2]

[Dave]

Oh wha, I have to lean on the counter and answer stupid questions [ROFL2]

I'd have more time to do my regular work each day if I didn't have to answer stupid questions. [Coffee]

[sneakerd]

Sooo.... all of you super-experienced customer service experts and customer service professionals never- ever let your tiredness or exasperation or impatience show? Ever? My hat's off to you and you're a better person than I.

[Delfuego]

I've been ordering my guns online lately, and its definitely the way to go.If you dont support your local store you may not have one for very long. Shopping online just to save a few bucks is horseshit.

That being said, I have always been shocked at how poor CS in the gun-biz is. That shit would never fly in any other industry...

[robertcolorado2009]

I am fairly new to the gun world.(Probably obvious) When I decided I wanted to get into guns and learn aboput them, I thought I could walk into any gun shop and ask some questions, you know just sort of pick their brains and try to pick up some knowledge, what are good names, ok names and stuff to stay away from. But instead it was really intimidating. That's what took me about 6 months longer to say screw it, I don't care if I ask dumb questions and what they are going think of me and just went ahead and visited them again. It was 5280 too. It's just down the street from my home. It wasn't like going to a hardware store where guys will help you figure stuff out and be helpful without the intimidating looks. After I did that and bought a couple of peices, they began to be a lot more friendly when I would come in there. Then this Sandy Hook thing happened, now there is no customer service. I thought the sales guys made a commision, they should, it might make for a better environment. BUt then again for new people they can talk you into buying crap if you aren't careful.

[XC700116]

I have walked out of a few gun stores because of their attitude. Jensen has gotten a lot better for the record, but sometimes you just have to get an attitude with them. I went to 5280 once and will never go back, F'em.

Yes they have, I've managed to feel out who I will and won't deal with in there (the ones I won't are all gone now), and have been in and bought enough from them to be recognizable to them as a repeat customer. The last 2 times I was in there it's like they flipped a light switch in regaurds to me. I know this sounds really stupid, but having BTDT, I fully understand it. They are a very busy shop (even in normal times) with good prices and having to spend a half hour or 45 minutes with looky loos all day one after another while good customers that want to buy are waiting doesn't put you in a customer service frame of mind all the time. The biggest thing that impresses me, is that I have NEVER seen any of the currrent staff standing around doing jack squat when a customer is waiting or would like some questins answered. Most all of them are nearly running around the place to help people, and get things done ASAP.

[sneakerd]

90% of the time you will get good service and a good attitude from the guys behind the counter at FL. It's the other 10% that we hear about. Also- I'd be willing to bet money that 99% of the people on any gun forum could not do what the guy behind the counter in a gun shop is doing for any length of time, for any number of reasons. Whether they couldn't get hired, don't have the knowledge, can't hack the hours, can't hack the pay or whatever. You have to love guns to work in a shop. You have to have
knowledge and dedication to stay.

[PugnacAutMortem]

Sooo.... all of you super-experienced customer service experts and customer service professionals never- ever let your tiredness or exasperation or impatience show? Ever? My hat's off to you and you're a better person than I.

Like I said, if you can't deal with difficult customers (and by the way, a customer asking questions is not a difficult customer) then find another line of work.

And yes, I can say without a shadow of a doubt I never ever let my tiredness or exasperation or impatience show...to the customer. You can go in the back and flip shit all you want. Hell I had this one bitch try and get me fired because I was white. I know this because she told me, "I don't want a white waiter and I'm going to tell your manager that you were extremely rude to me". Did I lose it on her? Nope. But did I need to go out back and flip out about it? Sure I did.

I'm not saying you can't get tired or impatient, that's human nature. What I am saying is you CANNOT get that way in front of the customer.

[PugnacAutMortem]

90% of the time you will get good service and a good attitude from the guys behind the counter at FL. It's the other 10% that we hear about. Also- I'd be willing to bet money that 99% of the people on any gun forum could not do what the guy behind the counter in a gun shop is doing for any length of time, for any number of reasons. Whether they couldn't get hired, don't have the knowledge, can't hack the hours, can't hack the pay or whatever. You have to love guns to work in a shop. You have to have
knowledge and dedication to stay.

Oh so you're better than everyone because you can hold down a job at a gun shop? What a tool.

It's a damn shame that your place of employment is so close to my house. I would really rather not have to drive way the hell out to Blucore to give them my business. I would much rather come into the Firing Line. But if a guy like you can hold down a job at Firing Line...that tells me all I need to know about how that operation is run, and I will not be spending any money there.

[StreetDoctor]

90% of the time you will get good service and a good attitude from the guys behind the counter at FL. It's the other 10% that we hear about. Also- I'd be willing to bet money that 99% of the people on any gun forum could not do what the guy behind the counter in a gun shop is doing for any length of time, for any number of reasons. Whether they couldn't get hired, don't have the knowledge, can't hack the hours, can't hack the pay or whatever. You have to love guns to work in a shop. You have to have
knowledge and dedication to stay.

Listen dude, you're doing an awful lot of whining. I work in healthcare... the emergency room to be exact. Customer service is EVERYTHING. You think you have it hard because someone asks you a question? Tell me how you feel when that person is in the emergency room for a cough (the same cough that you and the rest of the staff has) and expects to be waited on hand and foot, and then won't leave until they get their script for dilaudid. LOL.... you don't know what pain in the ass customers are. And no... I ain't complaining, it's a job and I smile every day at work.

[HBARleatherneck]

not worth the ban.

[PugnacAutMortem]

its funny this thread gets started regularly.

It seems like a bunch of whiny bitches. Do your research go buy the damn item and go home. Do you need a friend so bad, that you want to be friends with the gun store guys? Buy a damn dog. What a bunch of pussies.

They beat me up in highschool, they stole my lunch money, im a virgin. it sounds like these apply to you whiners.

[Wow2]

See...what is it that makes a person become such a giant dickweed like you? Were you touched inappropriately as a child? Not enough hugs and kisses from mommy and daddy? Blue balls?

[Ronin13]

+1 for Blucore.....every person I've spoken to there has been friendly and helpful. At 5280 I steer clear of the guys and head straight for the ladies who work there.....they're a genuine pleasure to talk to, and the only reason that place gets any of my business. I haven't been back to Jensen Arms since I walked in there with $800 cash in my pocket looking for a Mossberg 930 SPX and got reamed out for asking to look at the one they had in stock. I've heard its better these days, but I'm in no rush to head back.

I've been ordering my guns online lately, and its definitely the way to go.
I concur- Gina is always a pleasure to deal with. That woman has a great way of dealing with people and has patience for days!
Where do you order online from? If you don't mind my asking- I'm sick of Armslist and Gunbroker and the people's rip-off prices.

[HBARleatherneck]

not worth the ban.

[ChadAmberg]

Any owner who interviews sales staff seems to ask about their gun knowledge first, and hires the folks with the most, and that's where the problem starts. 90% of the interview needs to be about customer service and sales skills. A good salesman can sell anything. They can quickly learn what they need to about the guns, just like vacuum cleaners or cars.

[KestrelBike]

Also, we're almost always understaffed. Very difficult to find qualified, intelligent staff in the gun business who are willing to put up with the low pay and long hours.

You find me a millionaire sugar momma and ill work there!

[HBARleatherneck]

Any owner who interviews sales staff seems to ask about their gun knowledge first, and hires the folks with the most, and that's where the problem starts. 90% of the interview needs to be about customer service and sales skills. A good salesman can sell anything. They can quickly learn what they need to about the guns, just like vacuum cleaners or cars.

the thing is, they USUALLY dont pay these guys much. Most of the guys, I have ever talked to, that worked at a gunstore, did it just to be around guns and gun people. So, you got guys who arent polished up on their etiquette, get paid little, get asked a zillion questions by morons, and deal with people with subpar iq all day. Then then arent as sweet as you expect.

I have never ever had a problem at any gun store I have been in. I have bought guns in numerous places, for many years. I think you guys project the negativity on the sales people.

[PugnacAutMortem]

see this is what i thought about you guys. not everyone has to suck you dick everywhere you go. you thin skinned little girls. I guessed I wasnt raised to be a pussy and cry on a forum, that the guys were mean to me on the playground.

and let me guess, you arent a VET?

The person who was crying on here is sneakerd. Actually if you weren't a complete idiot, you would have read that I was telling him to quit bitching and nut up. But you are, and you have no idea what you are bitching about.

And why in the flying fuck does it matter if I'm a vet or not? So if you're a vet then you don't have to be nice to people? Let me guess, vets are better than everyone who isn't a vet just by the nature of being a vet?

I hope to God you aren't. If you are then you are quite the shit stain compared to how you should act as a vet.

Edit: I was assuming you were speaking of veterans. If you were in fact speaking about being an animal doctor...then I think you need to go lie down and the orderly needs to bring you your meds...because you are insane.

[airborneranger]

its funny this thread gets started regularly.

It seems like a bunch of whiny bitches. Do your research go buy the damn item and go home. Do you need a friend so bad, that you want to be friends with the gun store guys? Buy a damn dog. What a bunch of pussies.

They beat me up in highschool, they stole my lunch money, im a virgin. it sounds like these apply to you whiners.

I literally spit out my drink when I read this reply. Thank you.

[ipleadda2nd]

its funny this thread gets started regularly.

It seems like a bunch of whiny bitches. Do your research go buy the damn item and go home. Do you need a friend so bad, that you want to be friends with the gun store guys? Buy a damn dog. What a bunch of pussies.

They beat me up in highschool, they stole my lunch money, im a virgin. it sounds like these apply to you whiners.

Slightly missing the point. My point was good customer service gets more business. They can be as hostile as they want. It's their business! All I'm saying is, if gun stores were ran like other businesses, it would open the gun market to a lot more people. More business, more money, more people protecting themselves and loved ones. Also, it would raise public opinion about guns. If I had the funds I would open a gun store and advertise "We are actually friendly".

What you just said makes us look like a bunch of a-holes.

[HBARleatherneck]

not worth the ban.

[MOD: Thank you]

[trlcavscout]

its funny this thread gets started regularly.

It seems like a bunch of whiny bitches. Do your research go buy the damn item and go home. Do you need a friend so bad, that you want to be friends with the gun store guys? Buy a damn dog. What a bunch of pussies.

They beat me up in highschool, they stole my lunch money, im a virgin. it sounds like these apply to you whiners.

I decide what I want, I then order it on line and have it transferred to my FFL buddy, not only because its cheaper but because when I am dropping $$$ I dont need some gun store shit heads attitude. Not all gun store guys are bad, but enough of them I dont want to chance it. I have never met sneakerd so I dont know how he is at work, but I have heard guys working in gun shops complain about their job in front of customers and give them attitudes. I have also had guys tell me my selection was a POS and try to sell me other stuff.

[ChunkyMonkey]

+1 to Bluecore... most gunshops in the metro area are shitty compare to BC. Some are down right rude and condescending. I typically get a better customer service from a pawnshop when looking at firearms. My experience is from pre panic as I'd hate to have to go into any store at the moment.

Basspro also has a great approach when it comes to customer service in their gun department. Too bad they are too understaffed.

[PugnacAutMortem]

not worth the ban.

[ROFL2]


The good ol' "I disagree with you so you must be gay" homophobic insult. Classic.

You're right, how dare I believe in...good customer service. I am a POS because I believe that someone whose job is to provide a service should be friendly, as well as call out those who are not doing their job correctly. Yep, you pegged me. Believes in good customer service = pole smoking fairy.

Your insinuation that being a veteran makes you automatically superior would be offensive to some good friends of mine in the service. There's that word again...SERVICE.

[MOD EDIT: Comments such as the one I'm editing only serve to elevate the conflict here and eventually result in someone getting a time-out or perma-ban. Folks, lets remember what brought us all to this site, a common interest. From that common ground we can build this community, not tear it down.]

[theGinsue]

In my case, I'm just a dick. Even outside the shop ;)

Not with me you're not, you guys always treat me well. I remember in my visit last month we had to stop our conversation a couple of times so you could address newly entered customers and ask if they needed any help. That's good customer service right there.

[font=sarcasm] BTW, I don't see any on your shelves, but I'm looking for a [Insert one or more: "high cap clip" / "assault rifle" / "tactical" something or other / BCG / .223 ammo / PMAG], do you have any in the back? [/sarcasm]

[Teufelhund]

its funny this thread gets started regularly.

It seems like a bunch of whiny bitches. Do your research go buy the damn item and go home. Do you need a friend so bad, that you want to be friends with the gun store guys? Buy a damn dog. What a bunch of pussies.

They beat me up in highschool, they stole my lunch money, im a virgin. it sounds like these apply to you whiners.

Regardless of who this was directed at or why, that was the funniest shit I've read all day. Thanks, HBAR, I needed a chuckle. [Beer]

FWIW, I've always gotten good customer service at the Firing Line. I've never bought a gun there because their prices are on the high side, but I can't complain about the staff. They've always been friendly to me. I wish I could use the range there, but every 5 minutes some ass clown walks in with a broom and steals my brass!

[Teufelhund]

Not with me you're not, you guys always treat me well. I remember in my visit last month we had to stop our conversation a couple of times so you could address newly entered customers and ask if they needed any help. That's good customer service right there.

[font=sarcasm] BTW, I don't see any on your shelves, but I'm looking for a [Insert one or more: "high cap clip" / "assault rifle" / "tactical" something or other / BCG / .223 ammo / PMAG], do you have any in the back? [/sarcasm]

LOL actually the last three times I was in there, I asked Mike for some random part and he had to go get it out of a box in the back.

[hollohas]

Must not be frequenting BluCore- they're always very friendly and pleasant to deal with... I think you're spending too much time at 5280,

^This.

[theGinsue]

FWIW, I've always gotten good customer service at the Firing Line. I've never bought a gun there because their prices are on the high side, but I can't complain about the staff. They've always been friendly to me. I wish I could use the range there, but every 5 minutes some ass clown walks in with a broom and steals my brass!
Agreed. My one and only visit to Firing Line was last month (they're in Denver, I'm in the Springs...not many opportunities to visit). I went there to meet with IslanderMyk. Things were busy that day, but not too nuts (yet). Sneakerd took the time to come say hello, answer a couple of questions I had, and offer a little bit of BS chatting with Mike and I all while he continued to check things on the display shelves. This was on Dec 14th - just a few hours after the Sandy Hook shooting. As busy as he was, Sneakerd gave me the little time he had to BS. I was impressed.

[Troublco]

Not with me you're not, you guys always treat me well. I remember in my visit last month we had to stop our conversation a couple of times so you could address newly entered customers and ask if they needed any help. That's good customer service right there.

I've never had anything but a positive experience there. Hell, I stood there talking AR's for about half an hour and another guy came in and joined in and it took a few minutes before I discovered it was Dr. Fwd. When I'm in Denver if I'm in the market for anything AR related I go there first.


FWIW, I've always gotten good customer service at the Firing Line. I've never bought a gun there because their prices are on the high side, but I can't complain about the staff. They've always been friendly to me.

I have, too. I think they're on the high side price-wise too, but they've always been friendly and helpful.

[StagLefty]

not worth the ban.

It's the internet HBAR-take a break and relax. Your absolutely right it's not worth a ban. Hang in there Bro. [Beer]

[airborneranger]

Obviously these stories are of gun shops up in the Denver metro area or so. I have had similar incidents (both good and bad) in gun stores in the Springs. One shop in particular, Bravo Arms, is run by two outstanding guys. I would usually stop by there once a week or so after work and fondle the new inventory. I think I also purchased 3 firearms from them so just hanging out really isn't a problem.

There is another place in the Springs that has a much larger inventory but the customer service is complete shit. The guys behind the counter act like they are all Navy Seals. However, judging from their fitness levels it is clear that isn't the case. They act like they are doing you some sort of favor by showing you a firearm or a particular product. Needless to say, I don't go there.

[theGinsue]

Great advice Stag. Folks (everyone), please heed this advice.


There is another place in the Springs that has a much larger inventory but the customer service is complete shit. The guys behind the counter act like they are all Navy Seals. However, judging from their fitness levels it is clear that isn't the case. They act like they are doing you some sort of favor by showing you a firearm or a particular product. Needless to say, I don't go there.

I know which store you're referring to & because of their attitudes I always discourage folks from going there. I get asked at work several times a week where someone should go for a firearm or accessory and I always tell them to go to this place as an absolute last resort.

I'll also give a second big thumbs up for Bravo Arms. Great couple of guys there.

[Monky]

In my case, I'm just a dick. Even outside the shop ;)

I don't think you're a dick. Shitty pool player.. but not a dick.

[zteknik]

Being from New York I'm used to crappy attitudes.
But for the most part most of the shops I've been to there have been nothing but pleasent.
Most of them ran but some retiree trying to make a living and the few I went to were ex service men.
There is a couple that felt like you were walking into McDonalds with how they handled themselves,needless to say I diddn't want to go supersized....

The only experience I've had here sofar was at Sportsmens den when I was trying to find a holster for open carry and they were quite rude.
Needless to say I will not go there again een though there practicly down the road from me..

[Hoser]

I'll also give a second big thumbs up for Bravo Arms. Great couple of guys there. I agree. Its too bad they closed their doors a few weeks ago.

[Aloha_Shooter]

Any owner who interviews sales staff seems to ask about their gun knowledge first, and hires the folks with the most, and that's where the problem starts. 90% of the interview needs to be about customer service and sales skills. A good salesman can sell anything. They can quickly learn what they need to about the guns, just like vacuum cleaners or cars.

Hmmm ... I have the opposite opinion. I've seen far too many salesmen who were just that -- salesmen -- with little knowledge about the products they were actually peddling. I WANT the guys at a gun store or computer store or car dealer to know something about the products they handle. I haven't had any bad experiences with customer service at Whistling Pines or Specialty Sports in Colorado Springs, can't talk to any stores up in the Denver area.

[sneakerd]

Have to agree with Aloha. The people we deal with don't want salesman- they want expertise. They understand if you're not an expert about everything in the store, but you need to be an expert with most of it. Most of the behind the counter work is consultation, not sales.

[PugnacAutMortem]

Hmmm ... I have the opposite opinion. I've seen far too many salesmen who were just that -- salesmen -- with little knowledge about the products they were actually peddling. I WANT the guys at a gun store or computer store or car dealer to know something about the products they handle. I haven't had any bad experiences with customer service at Whistling Pines or Specialty Sports in Colorado Springs, can't talk to any stores up in the Denver area.

Now I don't think you should take a great salesman with no interest in guns and make him a gun salesman...but give me a good salesman with a passion for (but lack of knowledge of) guns any day over a former mil-vet who knows everything about guns but nothing about how to talk to people [MOD EDIT: ENOUGH WITH THE PERSONAL ATTACKS]. I'll take the good salesman with a lack of knowledge and make him the best gun salesman in the state.

Honestly I think that a lot of shops around here have higher prices because of the state of their customer service. The places with the highest prices usually have the worst customer service. If you have bad customer service, you aren't selling as much product. If you aren't selling as much product, then you need to bump up your margins to cover the difference. Hence the reason I think why the best gun guy I've met in town has the best prices: JJ @ Small Arms Supply. Just my $0.02 on the matter.

[theGinsue]

I agree. Its too bad they closed their doors a few weeks ago.
Say what?

I stopped by there between Christmas & New Years Eve & they were closed but they told me they'd be open after the 1st one they completed their annual inventory.

Son-of-a.....

Bravo Arms would like to extend our most sincere apologies for our recent absence from the community and lack of communication. We have been catching up on yearly inventory, sorting a high number of incoming and outgoing orders, and deciding on what may be best for our business in the future. Due to the extremely high demand for many firearms and accessories and the low availability from the manufacturers, we are having a one weekend liquidation sale on FEBRUARY 9th AND 10th from 8am to 6pm both days. We hope you can make it to this sale as we will have a full assortment of assault rifles, handguns, magazines, ammunition, and accessories. If you are unable to make it for that weekend, we will be continuing gun sales through our website as well as a third party auction website that is TBD (We will post a link for this once we know). PLEASE remember we are requesting ALL SALES BE IN CASH, IN FULL, AND THEY WILL BE FINAL (no returns!). We thank you for your business thus far and look forward to continued business with you. Sorry for the wait!


~Bravo Arms

[PugnacAutMortem]

Have to agree with Aloha. The people we deal with don't want salesman- they want expertise. They understand if you're not an expert about everything in the store, but you need to be an expert with most of it. Most of the behind the counter work is consultation, not sales.

See people make salesman out to be a dirty word. I'm not talking about someone who tries their hardest to sell you the highest margin item they can even if it matches 0% of the customer's criteria. I'm talking about someone who knows how to read people, understand the best way to interact with them and be able to provide them an item that accounts for as much of their criteria as possible. That's what being a salesman means. Not the slimy used car type guy.

As a business you don't want to just get someone's business...you want to keep their business. Just expertise won't get you there. Just competing on price doesn't get you there either. It's the whole package. But hell, what do I know...I only went to school for business management and entrepreneurship.

[Hoser]

Say what?

I stopped by there between Christmas & New Years Eve & they were closed but they told me they'd be open after the 1st one they completed their annual inventory.

Son-of-a.....

Yup. Done. They never reopened. The owner took his toys and closed his sandbox.

[trlcavscout]

Hbar is actually a real nice guy, just don't tell him I said so or he will beat me again. Now Jim on the other hand? I wish I could have seen him in action! Sneakerd is a good guy, I haven't dealt with him professionally and I should not have personally attacked him. We have all met "the man" at gunstores, its best just to avoid them.

Customer service is a crappy job anymore, as a country we are breeding stupidity and helplessness and its only gonna get worse!

[sneakerd]

I didn't say that the word salesman is a dirty word. If you actually read my statement, I said nothing of the kind. See? I totally agree with your later statement, and it didn't take a degree.

[newracer]

I have never received bad customer service from any gun shop, not even Jensen Arms. Maybe you guys that have are just getting back what you give out.

[roberth]

I have never received bad customer service from any gun shop, not even Jensen Arms. Maybe you guys that have are just getting back what you give out.

There is a lot to said for this.

I've been on both sides of the counter, a smile and being polite goes a long ways. Every person is an individual, think of how you'd want to be treated by that individual and proceed accordingly.

[PugnacAutMortem]

I didn't say that the word salesman is a dirty word. If you actually read my statement, I said nothing of the kind. See? I totally agree with your later statement, and it didn't take a degree.

Well if you wanna play that game...I didn't say YOU said that either. I just said people.

[sneakerd]

No you just lead your post with my quote as a header. What's with you man?

[HBARleatherneck]

sneakerd ignore him. I looked through his posts. he has attacked people and talked shit since the minute he joined.

[airborneranger]

Yup. Done. They never reopened. The owner took his toys and closed his sandbox.

That truly sucks. I was looking forward to stopping by there during my R&R.

[PugnacAutMortem]

No you just lead your post with my quote as a header. What's with you man?

What's with me? You made some excuses and rationalized why it's been ok to give poor customer service recently. I took offense to that as it's not that hard. Then you told the other cat to "f off". Not cool. So now I see the type of person you are and I think you shouldn't be doing what you are doing. You don't have to like that point of view, but that's the reality.


sneakerd ignore him. I looked through his posts. he has attacked people and talked shit since the minute he joined.

Attacked...right. I don't know what it is about some people in the "gun world" but holy damn...it's a real shame there's people like you who can represent all gun owners.

[hatidua]

I'm all too aware of how Boulder is perceived in general but Gunsport (the only gun shop in town) is likely the friendliest gun shop I've been in regardless of town or state. It was quite refreshing not to get the usual gun shop attitude the first time I went in there years ago.

[PugnacAutMortem]

I'm all too aware of how Boulder is perceived in general but Gunsport (the only gun shop in town) is likely the friendliest gun shop I've been in regardless of town or state. It was quite refreshing not to get the usual gun shop attitude the first time I went in there years ago.

They are probably just happy to have any customers at all that they go out of their way to be nice [ROFL1]

[jslo]

Thinkin it might be time for some to take a break from this thread. May I suggest the "Joke of the Day" thread?

[Gman]

My experience at Grand Prix down south here has been really good, even when they were going crazy with the demand. Very helpful and easy going.

Sent from my GALAXY S3 using Tapatalk 2

[sneakerd]

Who sells the best beef jerky at Tanner?

[brobar]

Because of the attitude that many gun store employees exhibit... I only use gun stores for their ranges or FFL service now. I'm one that strongly believes in supporting local businesses, but I also believe that it isn't hard to at least fake a smile and customer service. Out of the dozens of firearms I own... I've purchased them all online or face-to-face. Local gun shops can't beat or even meet the prices of online retailers and that isn't just firearms... that goes for ammo as well. Since they can't beat the prices of online retailers, the ONLY thing they have that could make me purchase locally is customer service. If they don't provide good, FRIENDLY customer service, they are of no use to me. I'll drop 15 bucks here or there for a lane in the range at local gun stores, but that is about it.

[SideShow Bob]

Who sells the best beef jerky at Tanner?

The Beef Jerky Lady, you know that ! You have a thread from a few months ago trying to hunt her down.....[LOL]
[MOD EDIT: Inflammatory]

[Ronin13]

Who sells the best beef jerky at Tanner?
You just keep stirring the pot... [Poke] [Coffee]<Garr, this be a joke! If you find out, tell me, would you? Or does beef jerky sell out just as fast as .223?

[Hoser]

Everyone please step away from the keyboard and chill out.

Divided we fall comes to mind.

[buckeye4rnr]

Centennial Gun Club has great staff. I was in there last weekend not looking to buy anything but to see if they could help me fix my ar that I recently lost in a boating accident. Bill dropped what he was doing, grabbed his personal tool box and helped me out with a smile on his face.

I used to live in Columbus, Ohio and a store there, Vance's, was always a pain to visit. Everyone there had a horrible attitude and acted like you were ruining their day be being there.

[colorider]

Blucore yesterday - fantastic service and very helpful as always. Got what I needed
Green mountain yesterday - complete assholes. As usual. Horrible inventory for anything. Looks like they should just close the doors
5280 today - great service and they were all very friendly and helpful. got what I needed
M.g.t today - not as friendly as usual, but got what I needed. However, their prices are absurd. Spikes lower is $ 699. 556 ammo ( federal) 500 for $500.

[Ronin13]

Blucore yesterday - fantastic service and very helpful as always. Got what I needed
Green mountain yesterday - complete assholes. As usual. Horrible inventory for anything. Looks like they should just close the doors
5280 today - great service and they were all very friendly and helpful. got what I needed
M.g.t today - not as friendly as usual, but got what I needed. However, their prices are absurd. Spikes lower is $ 699. 556 ammo ( federal) 500 for $500.
That's usually how my experiences pan out... I don't understand why people rag on 5280, Matt & Gina are always awesome with me... maybe that's because out of my last 5 guns, 4 of them came from 5280. Perhaps, and I believe HBAR was eluding to this, all the thin skinned folks go to 5280 and when they don't encounter someone uber friendly they get butthurt?? I dunno. But GMG sucks, IMHO, and Gunsmoke is by far the worst I've ever been to.

[sneakerd]

[MOD EDIT: I think this post was a compliment, but it seems to have offended the person getting complimented, so to keep things nice, I'll edit it]

[BigDee]

Budsgunshop.com or Galleryofguns.com

There's no need for expert advice these days when you can be the expert and get all of the information you need at the click of a mouse.

Plus... You can usually save quite a bit of money buying online. Even if the price is only a few dollars less than retail saving 8% sales tax on a $600+ adds up.

[Ronin13]

[MOD EDIT: I think this post was a compliment, but it seems to have offended the person getting complimented, so to keep things nice, I'll edit it].

[MOD EDIT: Inflammatory]

On the subject... I have to jump to FL's defense. Granted I've only been there a few times, but I've never had a problem, especially with the employees (some of the patrons made me nervous) as I've always been treated well. Everyone is different, having worked in customer service for a better part of my life, dealing with the public can be a crap shoot. Some people really suck, and I don't care who you are, sometimes the shitty people really do affect you. No one is perfect, and sometimes you are "that guy" that asks the dumbest question for the 1,000th time, and the person at the counter has run out of patience on that subject... It happens to the best of us. I caught a lot of crap for my job while I was in the military- I lost count of how many times I've heard that "Military intelligence, there's an oxymoron!" retarded joke. Every time someone new said it I'd get surly with them and say "wow, never heard that one before!" and shake my head, walk away...

[newracer]

[ROFL1][ROFL2][ROFL3]
[MOD EDIT: I think this post was a compliment, but it seems to have offended the person getting complimented, so to keep things nice, I'll edit it]

[sneakerd]

[pick-me]

[Ronin13]

I edited my previous post...

[MOD: So did I]

[Delfuego]

Blucore yesterday - fantastic service and very helpful as always. Got what I needed
Green mountain yesterday - complete assholes. As usual. Horrible inventory for anything. Looks like they should just close the doors
5280 today - great service and they were all very friendly and helpful. got what I needed
M.g.t today - not as friendly as usual, but got what I needed. However, their prices are absurd. Spikes lower is $ 699. 556 ammo ( federal) 500 for $500.I always get pretty good service from Green Mountain. They are picked clean from people running to and from every store in town for days in a row asking for AR (and tacticool stuff). If you aren't a "tactifool" they are even nicer...

[sneakerd]

Actually..... I was being serious. Maybe I'm nuts, but I've never seen you attack anyone. Not understanding why you thought it was a cheap shot. Mebbe I better just call it a day here.

[Delfuego]

Actually..... I was being serious. Maybe I'm nuts, but I've never seen you attack anyone. Not understanding why you thought it was a cheap shot. Mebbe I better just call it a day here.No good deed goes unpunished buddy! I know your a nice guy, and maybe I will come visit FL soon to say hello.

[Ronin13]

Actually..... I was being serious. Maybe I'm nuts, but I've never seen you attack anyone. Not understanding why you thought it was a cheap shot. Mebbe I better just call it a day here.
Oh, well then sorry about that... I thought it was another one of those sarcastic attacks on me, seems they're coming out of nowhere these days... No worries, thanks for the friendly words. Now I need to visit FL more often.

[KevDen2005]

I guess no police officers were in the news today or this would be a cop bashing thread! This whole thread is sorta funny. And I have to say that in recent years I have been treated pretty well by the guys at Firing Line and don't mind bringing them business. If it's too expensive I don't buy it. They are usually good with answering questions. A few years ago there were some employees there that I hated and were a pain in the ass to deal with.

And Bowers has always had great customer service for me. I will always go to his store as well.

[cstone]

I guess no police officers were in the news today or this would be a cop bashing thread! This whole thread is sorta funny. And I have to say that in recent years I have been treated pretty well by the guys at Firing Line and don't mind bringing them business. If it's too expensive I don't buy it. They are usually good with answering questions. A few years ago there were some employees there that I hated and were a pain in the ass to deal with.

And Bowers has always had great customer service for me. I will always go to his store as well.

Cop basher! [ROFL3]

[Melvin]

I like the scenery at Gunsmoke.http://serve.mysmiley.net/adult/boobies.gif (http://www.mysmiley.net/free-ashamed-smileys.php)

[brobar]

I have been treated pretty well by the guys at Firing Line

After installing a trigger kit in my XDM 5.25... I wanted to see if I could get the pull-weight on the new trigger. I called the Firing Line and spoke with somebody and inquired if their gunsmith had a trigger-pull scale and if they would mind me getting a pull-weight on my new trigger if I brought it by. They said "yep, we have one... I don't think it will be a problem if you use it". I said thanks, hung up and drove on by the store. I spoke with the same guy behind the counter and he said "yeah, I said we have one, but it has been broken for a while". When I asked him why he didn't tell me that over the phone, he said "you didn't ask".

There was another time when I needed to adjust the adjustable target sights on my 1911. I inquired with a gentleman behind the counter if I could borrow a screwdriver for 2 minutes to adjust my sights. "I'll bring it right back", I said. The guy handed me a screwdriver that was in a cup full of pens and pencils and said "don't you steal this now". I said "you don't have to worry about me stealing it... I'll bring it right back" and he said "I know I don't have to worry about you stealing it... because I'm following you in there so you don't!"

Experiences like this are why I won't use them for anything other than their range. Customer service is NOT hard. Even if you are having a bad day, you can fake it. But if you put people in retail positions with no real customer service training... I guess that is what you get. If I managed a gun store, I would not put up with stuff like that from my employees. Smile and kill them with kindness... your paycheck depends on it. But you can't blame the employees. If the managers allow their employees to treat customers that way... the manager is just as much to blame.

[sneakerd]

I would bet money that the guy you dealt with is long gone.

[bogie]

Centennial Gun Club has great staff. I was in there last weekend not looking to buy anything but to see if they could help me fix my ar that I recently lost in a boating accident. Bill dropped what he was doing, grabbed his personal tool box and helped me out with a smile on his face.

I used to live in Columbus, Ohio and a store there, Vance's, was always a pain to visit. Everyone there had a horrible attitude and acted like you were ruining their day be being there.

My dad was at Vance's last week on Cleveland Ave and he said the store was completely cleaned out. All that 'tude isn't making a bit of difference right now.

[KS63]

I try to stay away from gun stores. But when I do stop by, I go in knowing what I'm looking for, be patient and courteous with the staff. I let them know that I know things are crazy right now and do not envy their position. This tends to get me better service and smiles. I've been in customer service and it sucks putting on a smile constantly. Even if I happen to not purchase anything I tell them thank you. But ultimately, a dick is a dick and I won't give them my business.

[Mountain Boy]

Disclaimer, did not read all of the past 10 pages so forgive duplicate info.... That said, from working in retail, busy times cause stress and underpaid employees (in all stores) don't get through it well. Take the time to let the staff know you are not a jerk or don't act like one, BS for a second and it rolls well. I have bought several guns from 5280 recently but have avoided staff that thought they were know it all dumb asses and talked to the guys that actually wanted to help and made a point to do so. They have always been good and I have been happy with their service. I agree Green mountain rocks but when you get older semi-retired guys doing a hobby job for crap they like they are freindly as hell! Was at Bass Pro this weekend and 2 guys there didn't know crap about what I was asking about but made the effort to help me get to a guy who set me up right. I asked nicely and wasn't a prick. My buddy was in a shop with me today and being a prick, they treated him like one, I knocked him down by saying "he is high maintenance but will spend a ton of cash if you tolerate him" and he became nice and the guys became friendly (and found more ammo the "didn't have"!).

Bottom line is avoid the a-holes and treat them good and they SHOULD return it. if not walk out while they are trying to sell you something you don't want.

[sroz]

I would bet money that the guy you dealt with is long gone.

I'm guessing you're right, sneakerd.

Took me a long time to get thru this thread. Guess I'm just thick-skinned, but I've never had a problem at any local gun shops. As for sneakerd, he's just not a very nice guy....joking. But, he has never been unpleasant to me when I go into the FL and has always gone out of his way to help and offer great advice. I have always seen him interact with other customers in the same way.

[mrghost]

I've had friendly service from BluCore (although they didn't follow up on a potential special order request once) and the one time I visited MachineGunTours, whoever it was I spoke with, his customer service skills AND knowledge were great.

That being said, this is a topic I often bring up with friends who are new to guns. I feel the need to warn them about the "old school" gun dealers who have the "just buy my gun and get the F out" attitude. I've seen that attitude over the years way too many times and it's a guarantee I won't be a customer there. I'm am a polite person who is both anal-retentive about firearm safety and who knows what it's like to be on the bad end of stupid or angry customers, but as a customer at a gun shop I am NOT there to impress the person behind the counter -- like it or not it's the other way around. I don't need my hand held or to be treated like a special snowflake, but I expect a standard level of customer service, especially when I could be about to spend several hundred hard-earned dollars.

[brobar]

I expect a standard level of customer service, especially when I could be about to spend several hundred hard-earned dollars.

I think that is the thing with me. When it comes to dropping several hundred dollars on something in your store... a little smile and some fake customer service can go a long way. If you can't muster up a friendly attitude and at least treat me nicer than the guy I just gave $7 to at the Taco Bell drive through window... then you really don't want my business that bad. I think with the state of the industry, especially now, they know if you won't buy it... there will be somebody else along shortly who will. So they don't feel the need to treat the customer with any respect. I won't reward a company for doing that, but they don't care... somebody else will.

[SA Friday]

I've been on both sides quite a bit. It's a relationship. It's a brief, occasional, surface level relationship. It takes two people for that. I suspect those that take issue with every gun store they go to are taking their shit attitude into all of them and then contemplating, "why is everyone a jerk off but me?"

Tension is very high in the gun community right now. We are under attack, under the microscope, and being weighed and measured by any asshat who tries to go out in infamy. Then to top it off our own Govt attacks us and implies we are too irresponsible or too dangerous to have guns. You don't think both gun buyers and gun sellers nerves aren;t just right there below the skin right now? Jesus, I've been accosted by anti's at the fricken Walmart counter in Parker in the last couple months. How frustrating is it to go to Walmart, not find a single fricken box of ammo, and see even though they don't have any you can only buy three boxes per person per day?

So, gun stores have been feeling the pinch for stock for months. Buyers have been feeling the pinch for months. People can't even go shooting for lack of ammo and guns and mags. There's no relief in sight, and the only thing stores and customers can see is legislation, legislation, shootings, and more legislation.

You all need to put your big boy pants on and get over the frayed nerves from both sides. It's going to get way worse before it gets better.

[jackthewall81]

I'm all too aware of how Boulder is perceived in general but Gunsport (the only gun shop in town) is likely the friendliest gun shop I've been in regardless of town or state. It was quite refreshing not to get the usual gun shop attitude the first time I went in there years ago.
Agreed. I try to buy small stuff from them, even if it is on the pricey side. But they are an awesome shop...

And it looks like some people on here need to make a quick stop by the newly opened Lock And Loaded Armory, awesome shop as well.

[JM Ver. 2.0]

No you just lead your post with my quote as a header. What's with you man?


sneakerd ignore him. I looked through his posts. he has attacked people and talked shit since the minute he joined.

He ignored me... I suppose I won the battle since I was such a douche bag he couldn't take it...


To keep this on topic... To go along with my new religion... I love everyone!!!! Everyone is so nice and kind! No matter where you go people are nice!

[alxone]

im not whining (well maybe a little )
since the shooting at the theater people have gone plum crazy . people used to come up to my tables to ask about history or bring in grandpas stuff to ask question but now its the same crap over and over . do you have any ar this or that , obama did this or that , etc. the part of the job i really enjoyed is almost nonexistent . so after a few hours of people bitching about my lack of tactical items and bugging me for items i have never carried. i get worn out , the nerves are short and some answers are short tempered . the worst part is that its not new random people its the same ones i see every time asking stupid questions . everybody thinks that their point of view or question is so friking important and they all feel the need to ask or express at my table . i try like hell to keep the happy face on (seeing as its my only job) but it gets hard sometimes

[JM Ver. 2.0]

There's way too much anger and hate in this thread... To counter the hate and anger I present....

A bunny.

https://i.chzbgr.com/maxW500/6878332928/hBBA1E851/

[alxone]

There's way too much anger and hate in this thread... To counter the hate and anger I present....

A bunny.

https://i.chzbgr.com/maxW500/6878332928/hBBA1E851/what you couldn't find a cat in bunny ears saying "i iz da easter bunny "?[Coffee]

[Singlestack]

Where the hell's the %&#@*&$@'n unicorn?? A hug would help, too...[Flower]

[alxone]

Where the hell's the %&#@*&$@'n unicorn?? A hug would help, too...[Flower]well as the story goes they were too busy playing to get on the ark
http://www.youtube.com/watch?v=_EPsuOEH1fY

im not hugging any of you guys , lats time i had my ass grabbed and they would let go until i threatened a pistol whipping

[Great-Kazoo]

well as the story goes they were too busy playing to get on the ark
http://www.youtube.com/watch?v=_EPsuOEH1fY

im not hugging any of you guys , lats time i had my ass grabbed and they would let go until i threatened a pistol whipping

wow there's a flash back

[alxone]

wow there's a flash backThere was green alligators and long-necked geese,
Some humpty backed camels and some chimpanzees.....speaking of chimpanzees [Coffee]

http://www.youtube.com/watch?v=NPGUIpv-JxI

http://www.youtube.com/watch?v=hO5TNU3fiJo

[JM Ver. 2.0]

what you couldn't find a cat in bunny ears saying "i iz da easter bunny "?[Coffee]

Don't tempt me, buddy..... :D

[sneakerd]

Somebody just needs to post up the video of Hardrock, Coco and Joe now. Orrrrr- better yet, Leonard Nimoy's rendition of Bilbo Baggins! Just listened to the Irish Rovers thing- haven't heard that since I was a kid!!! It was the intro to the animal segment on Ray Rayner- that was a children's morning program from the 60's. Thanks man.

[StagLefty]

Coffee out the nose-the chimp on the Segway hit my funny bone [ROFL1]

[Adawg38]

The Chimp with the AK is halarious! I've seen that one on FB. On topic though I think Customer Service has been going down hill for a while. Everyone has their day and you know if you're a dick to me the 1st time I'm the better person but the 2nd time and I'll tell you where to go and never do business with you again. Gun Shops I can only imagine the BS they are dealing with outside of customers along with being busy as hell.

[mrghost]

im not whining (well maybe a little )
since the shooting at the theater people have gone plum crazy . people used to come up to my tables to ask about history or bring in grandpas stuff to ask question but now its the same crap over and over . do you have any ar this or that , obama did this or that , etc. the part of the job i really enjoyed is almost nonexistent . so after a few hours of people bitching about my lack of tactical items and bugging me for items i have never carried. i get worn out , the nerves are short and some answers are short tempered . the worst part is that its not new random people its the same ones i see every time asking stupid questions . everybody thinks that their point of view or question is so friking important and they all feel the need to ask or express at my table . i try like hell to keep the happy face on (seeing as its my only job) but it gets hard sometimes

I can understand this in the context of the times. For the record my comment was about bad attitudes that persist through the "normal" times.

[missionxo]

All I can say is there are the gun shops out there doing it right and there are the ones that eventually inventory can't over come shit attitudes time after time.

[agent-smith]

I avoid "local gunshops" like the plague; too much attitude, not enough knowledge and too high prices.

Buy online and just use the shops for the transfer.

[Bailey Guns]

I avoid "local gunshops" like the plague; too much attitude, not enough knowledge and too high prices.

Buy online and just use the shops for the transfer.

Wow...how does the local gun industry survive without you?

[agent-smith]

Wow...how does the local gun industry survive without you?

I don't recall claiming they couldn't.

ETA - Thanks for proving my point.

[Ah Pook]

I don't recall claiming they couldn't.

ETA - Thanks for proving my point.
The only point I see is that you haven't been to all the local gun shops. Some are asses. Some are friendly, helpful and knowledgeable. Two posts up would be the later, when he was open.

Just like any business, there are good and bad.

[sneakerd]

Also- remember there are good days and bad days. A bad experience 3 years ago should not deter someone from revisiting an lgs. The staff has probably had a total turnover anywhere you go.

[alxone]

I avoid "local gunshops" like the plague; i had a bad experience at a gun store once so as a result i will not let myself enjoy any other gun store , now i just stay at home and sheepishly ooze into a store for the smallest transaction i can make .
fixed it for you [Coffee]

[spqrzilla]

Wow...how does the local gun industry survive without you?And noting his need for the LGS to do his transfer for him would be waste of our time, wouldn't it?

[StagLefty]

I avoid "local gunshops" like the plague; too much attitude, not enough knowledge and too high prices.

Buy online and just use the shops for the transfer.

Internet dependent has it's downfalls also.

[TheGrey]

I haven't had any bad experiences with gun stores; I've been to three different gunshops in the past two months. Although there were people three-deep around the counter, the workers were all polite, professional and relaxed. Gander Mountain was insanely busy, so customers were getting a little testy for the wait time, but the workers were trying hard to maintain an upbeat attitude. DCF Guns was terrific; not oly was it a great experience but they actually took the time to suggest other places I might look to find some ammunition they were out of.

[agent-smith]

Yeah, I guess I deserved a bit of a thrashing - Mods, apologies for essentially "trolling."

As of late, it just seems that when I go into a shop the "help" all appear to be hating customers and wishing I'd go somewhere else to relieve some of the strain on them.

I'm sure once demand tapers-off a bit things will go back to normal.

Again, apologies for shi**ing-up the thread.

[mrghost]

I haven't had any bad experiences with gun stores; I've been to three different gunshops in the past two months. Although there were people three-deep around the counter, the workers were all polite, professional and relaxed. Gander Mountain was insanely busy, so customers were getting a little testy for the wait time, but the workers were trying hard to maintain an upbeat attitude. DCF Guns was terrific; not oly was it a great experience but they actually took the time to suggest other places I might look to find some ammunition they were out of.

Went to Gander Mountain recently a couple times for the first time and everyone I dealt with was great.

[TheGrey]

Went to Gander Mountain recently a couple times for the first time and everyone I dealt with was great.

Awesome. When I went there it was the customers that were the crabby ones, and snarked a good deal in word and tone to the retail workers. I felt badly for them; they were working as quickly as they could.

[Great-Kazoo]

Yeah, I guess I deserved a bit of a thrashing - Mods, apologies for essentially "trolling."

As of late, it just seems that when I go into a shop the "help" all appear to be hating customers and wishing I'd go somewhere else to relieve some of the strain on them.

I'm sure once demand tapers-off a bit things will go back to normal.

Again, apologies for shi**ing-up the thread.

Maybe their burned out seeing the shit EVERYONE COMPLAINED ABOUT in the store, being resold by the same customer on armslist or GB for 2-4X the original price? MMMMMMMMMMM