Warrenty return issues on gun/mags over 15 rounds?

I have a S&W M&P 9 with the standard 17 rounds mags that it came with. I have had it prior to the new laws. I am having issues with the magazines sticking really bad and won't release freely. I called S&W to ask them about it. They said, yes they have had issues with the mags and would replace them. When I said I was in Colorado they told me they cannot exchange my mags or replace them with 17s again.

Does anyone understand how the law works for warranty stuff like this? Regardless he said there is no way he would replace them so I am screwed. The guy was a jerk on the phone. Think I am done with S&W after that phone call.

Thanks

I think the way the law is written S&W is playing it the "legal" way....


Your basically screwed, and it is not their fault.

Tho it won't be free or under warranty... wyoming is only a couple hours north.....

just use your imagination. have any relatives out of state?

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Originally Posted by mtnrider

I have a S&W M&P 9 with the standard 17 rounds mags that it came with. I have had it prior to the new laws. I am having issues with the magazines sticking really bad and won't release freely. I called S&W to ask them about it. They said, yes they have had issues with the mags and would replace them. When I said I was in Colorado they told me they cannot exchange my mags or replace them with 17s again.

Does anyone understand how the law works for warranty stuff like this? Regardless he said there is no way he would replace them so I am screwed. The guy was a jerk on the phone. Think I am done with S&W after that phone call.

Thanks

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ANY mfg is going to tell you the same think, Sorry. I can't order items from my vendors to an OOS addy, as my billing addy is CO.

Is this something you could find out from S&W what the problem is and have a local smith fix it.?

Just a thought, don't know how that would play into laws either.

(I know you said mag issue, but is it more than just the mag was my question)

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Originally Posted by Tinelement

Is this something you could find out from S&W what the problem is and have a local smith fix it.?

Just a thought, don't know how that would play into laws either.

(I know you said mag issue, but is it more than just the mag was my question)

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They said it was a mag issue that's all I know. He didn't even suggest sending the gun back just wanted to exchange the mags so I am guessing this is a problem they are well aware of with the magazine itself.

Smith & Wesson can't change the law. The law provides for no exceptions for exchange. Indeed, there isn't even an exception for handing the gun to a gunsmith with magazine for repair - although the current temporary injunction includes such an exception based on a memo from the Colorado Attorney General. But note that that exception may disappear if the Independence Institute led lawsuit fails.

If the gun has shrunk and the mag well has gotten tight this may be the problem. I had it happen to me. I put the lower in hot water and after it was soften up I inserted a mag with one layer of duck tape around it and let cool. The mags dropped free after that.

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Originally Posted by SuperiorDG

If the gun has shrunk and the mag well has gotten tight this may be the problem. I had it happen to me. I put the lower in hot water and after it was soften up I inserted a mag with one layer of duck tape around it and let cool. The mags dropped free after that.

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Thanks for the tip! I started to (very very lightly) sand the inside of the mag well to remove any high spots but I don't think that is getting me anywhere. I can see where they are rubbing.

How hot did you get the water? Hot out of the tap or on a stove?

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Originally Posted by mtnrider

Thanks for the tip! I started to (very very lightly) sand the inside of the mag well to remove any high spots but I don't think that is getting me anywhere. I can see where they are rubbing.

How hot did you get the water? Hot out of the tap or on a stove?

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Boiling