Bill Springfield triggerwork.net
Fellow CO-AR15 members, I wanted to share my experience with Bill Springfield of http://triggerwork.net/.
Bill came highly recommended by other members for quality and reasonable priced trigger work on AR platforms. Because of these recommendations and the fact that he is local I went ahead and took 2 rifles to him. I wish I had not.
So here is the story…
He did his magic on the 2 rifles (Bushmaster with factory trigger and a TI with DPMS parts kit) and 1 hour and 75 bucks later I was on my way with 2 very crisp 4lb triggers. I was happy.
Several weeks later I took both rifles out for some target work. The TI worked great, no problems but the Bushy started doubling and going FA.
I contacted Bill and he adjusted the trigger on the Bushy, said it was corrected; great, good service after the sale, who can ask for more. (1st fix)
I took it back out to a shoot and it again started doubling, back to Bill I go. He is quick to respond and since the other rifle is working well I just let him correct the problem. (2nd fix) I was not worried; he was standing by the work and said he had identified the problem. I even had him do a trigger on a new M&P AR22 at the same time.
Next time out I am practicing single load for high power and release the bolt on a loaded chamber, bang it fires. I do it a few more times and about 1/3 of the times it fires when the bolt is release, even from a magazine feed with the finger well off the trigger. Good thing the muzzle was in a safe direction!
3rd time back to Bill and again he is sure he has the problem identified and fixed. OK, I will try it again.
I take the rifle home and function check, the notched hammer in now catching the firing pin on bold release, locking the bolt half open. I do some reading and learn that this is a safety feature to prevent a slam-fire if the hammer does not lock back when the trigger resets.
Back to Bill who says that this is just a fault hammer (the original hammer) and replaces it with a rounded hammer. (4th fix)
I took the rifle out to Pueblo Tactical match 2 weeks ago and fired 2 rounds before the hammer locked back and the trigger would not move. Dead in the water!
I reached out to Bill again and again he said to call him. I called and emailed but he did not respond. After one call that went to his voice mail I did get a call back from his number but it hung up after only 1 ring.
I have now requested that he provide me a refund for the work on that one the one rifle. It will not make me whole as I had to take time to make 4 trips for repairs, had problems at matches I paid to shoot and ruined a functional trigger. I think asking for my money back is reasonable and a good business man would jump at handing back the $40 and moving on. Bill has not responded for a week now.
On a positive, I picked up a RR 2 stage NM trigger today, should have started with one.
