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Gander Mountain -1
bunch of lying POS's.
went in there today. there is a flyer that says their remington core loc ammo is on sale for $15.99 after $2 mail in rebate. included .243, .270, .308, 30-06 and 300 win mag.
at the entrance they had some ammo, but no 300 win mag, go to the back and there is a sign that again states all those calibers are on sale.
so I grab a couple boxes of 300 win mag, some magnum rifle primers and head to check-out.
Get to the counter and the ammo rings up 29.99, I tell her it is on sale for $17.99 and I need 2 mail in rebates. she looks at the flyer, and there it is right in front of her face, another cashier hears what I said comes over and also looks at it. then she calls the back to confirm and they tell her that 300 win mag is not included in the sale, it was a misprint.
I tell her there is a flyer in front of her face, a sign right above the ammo that clearly says 300 win mag on it and it says $15.99 after $2 mail in rebate. all she says is sorry sir, it was a misprint and we can't honor that price.
damn false advertising if you ask me. a flyer plus printed signs in the store....well take the damn things down, mark out the 300 win mag, take the ammo off the shelves....something.
and I made a pact I would never shop at gander mountain before this, the ONLY reason I was in there was I had 2 gift cards I needed to burn....I hate that damn store. Please never give them your business.
oh...and if anyone does go in today or tomorrow, I have to leave out of town and won't be able to head over there, but if you would take a picture of the sign in the back by the ammo that shows 300 win mag on it and the flyer and send them to me I would appreciate it. I'm going to make a stink to corporate about this.
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Did you leave feedback on their facebook page, email the corp office, and ask for a manager?
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While they are not required to honor "misprints" in sale flyers, retailers can find themselves in trouble for displaying a price on an item and then having it ring higher at the point of sale. This is an issue that is governed by the Colorado Weights & Measures department.
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Its Gander, don't worry they will be out of business soon enough. Pretty soon we will have a Cabelas in Thornton to replace them.
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I've seen flyer misprints before but it's usually all over the store that it was a misprint. The fact they had the same price up in the store does seem like false advertising to me. Any quality store would honor the price and correct the display ads.
That's when you know they're on the way out. When they're willing to lose a customer over $25 that was obviously their mistake.
Bass Pro did something similar to me when we were in the middle of purchasing new fly fishing gear. The $20 the manager wasn't willing to budge on cost them an immediate return of over $1K in items.
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Leave some negative feedback on their Yelp page. That'll show them.
Their mistake. They should honor it.
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Sent a customer feedback and requested a response. It was civil but with an underlying tone that I will push this further i I don't get some satisfaction out of it.
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Goose & Gander
Never trust anything to do with a goose name. Thanks for warning me not shop there!
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I'm not a big fan of Gander!! And Bass Pro!! They are 10% more expensive than Sportsmans Warehouse. And they don't have 1/2 the product!!
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That's crap! If their ad says it they should honor it. I hate them for crap like that and their prices also.
My exp with them is their gunsmith. When one day I asked how much it would be for them to pin on a flash hider to an AR 14.5" upper and they said they can't do that it's illegal. I said I would just be bringing in the upper and for it to be legal to put on my lower I would need the flash hider pinned. They said if you brought it in I would be bringing in an illegal item. I told them they should look into their info more, I can own a 10.5" upper if I wanted to as long as it wasn't a complete rifle if I didn't have my papers and left. Haven't been there since.