BlueCore Shooting Center - Lakewood

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Originally Posted by watergun

I understand, they must be listening to the feedback they are getting from everybody, because I went in there today and they said it was $12hr. if you bought their ammo and $16hr if you bring your own ( no WOLF ammo or steel core).

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Sorry I wasn't clear, I was commenting on the ammo situation and them letting us use our own ammo. The price per hour still sucks. It looks like if you want to save money a membership is the way to go (which I am guessing is part of their marketing plan to recoup the initial investment).

GMFCS charged by the hour, but I never once paid for more than one hour. They also let me shoot all the rental guns I wanted, for the price of only one. That was back before it went down hill though.

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Originally Posted by watergun

Sorry I wasn't clear, I was commenting on the ammo situation and them letting us use our own ammo.

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Happy to see positive changes already.

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Originally Posted by Irving

GMFCS charged by the hour, but I never once paid for more than one hour. They also let me shoot all the rental guns I wanted, for the price of only one. That was back before it went down hill though.

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Bluecore allows you to shoot any (all) of their rental guns for a single fee. If the range is empty, they are not going to chase you out after one hour. I haven't been back since they have updated their ammo policy. I'll probably go in sometime this week and report anythig new.

I think it is important for a business to have strict rules in writing for when they need to implement them, and then go easy on the rules.

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Originally Posted by Irving

I think it is important for a business to have strict rules in writing for when they need to implement them, and then go easy on the rules.

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Well said.

Wow- excellent point by Irving. Never thought of it that way.

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Originally Posted by Irving

I think it is important for a business to have strict rules in writing for when they need to implement them, and then go easy on the rules.

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Exactly. That way management can aim for as much flexibility as possible for the best all-around customer experience, but whip out the hard rules for instances where customers are clearly taking advantage of this discretion and/or fostering an unsafe environment or simply optimize the experience when things get busy.

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Originally Posted by Irving

I think it is important for a business to have strict rules in writing for when they need to implement them, and then go easy on the rules.

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No way. That leads to confusion. I would wonder what the rules are if I see the written rules and then see someone not following the rules. There are no rules if they aren't always enforced. The exceptions have to be in writing in the rules.

GMFSC always told me that the hourly rate would never apply unless there was a line. That way, I knew before hand that there was always the possibility that I could be asked to leave if it got crowded.

You obviously can't bend the rules for some people, in front of the same people that you aren't bending the rules for. Can't have a big sign that says, "No drawing from a holster. No matter what. Ever." Then having a guy drawing from a holster. Quick way to lose business. At the same time, you have to be able to concede at certain times. Being too rigid with the rules can end up in the same place as no or not enough rules.

I suspect that the successful running of a business requires a certain finesse, that not everyone has. If it was as easy as setting up the right rules, then everyone could do it and whatever percent of small businesses wouldn't fail every year. We all know that you can't please everyone. Hopefully, you can conduct your business in such a way that the majority of your customers think they are being pleased.


And all that, is exactly why I'm not in business for myself. Among other things. :)