This did happen and I got my new stripped receiver pretty quick. [Dunno]
I'm hoping to build an almost identical copy of the PSA plinker I built as a surprise for my dad, since I liked his so much.
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I ordered 2 Bcg from PSA early September,
Got the wrong order.. 4 emails, 2 phone calls and a bitch session on their Facebook later, the sales manager finally responded to my email. I got my order a week ago finally.
I have ordered many things from PSA in the past and talked highly of PSA. This last headache really discourages me from ordering anything from them in the future.
Always have had a good experience dealing with them
Their customer communication is horrible and their shipping department is run by a bunch of bonobos. If you want to find out the status of your order you have to go on AR15.com and ask them in a thread in their industry section. Seems like a strange way to do business. Love my PSA rifle though.
Never had a single issue. Just lucky, I guess. Many orders. YMMV
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In the last week I ordered from 5 different vendors..... Only one hasn't shipped:PSA
My beef is the fact they are the first to charge you but the last to ship.
I ordered from them, took about 4 days to ship, everything arrived as ordered. Seems like they have recovered from the panic induced craziness.
I ordered LPK 2/12, finally got it yesterday 3/6.