If the question is "could the UA employees have handled this better?" then the answer is likely "yes."
But you know who else could have handled it better? The grown-ass man who decided to throw a temper tantrum like a 2 year old.
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If the question is "could the UA employees have handled this better?" then the answer is likely "yes."
But you know who else could have handled it better? The grown-ass man who decided to throw a temper tantrum like a 2 year old.
What is all this dumb talk about rights? Constitutional rights have no place in this conversation, and frankly to even mention them shows a weak argument right from the start. Might as well start the conversation off by saying, "there should be a law..."
Constitutional rights are a frame work that act as an absolute boundary, within those boundaries, what someone's rights are becomes irrelevant.
Molan Labe is correct in that most people are soft and weak, which is why we put up with terrible customer service in the first place. It's just too convenient to do anything else, or people wouldn't even know where to start when looking for alternatives. The reason the general public is outraged is because they expect the price they pay for a service to cover the costs to provide that service for them. Airlines overbook to mitigate losses from passengers that don't show up, and to help cover flights that aren't full. In order to be competitive airlines cut pricess to a level that is not sustainable without occasional overbooking. Airlines run the risk of occasional bad press, in exchange for consistently lower ticket prices. Both the airlines and passengers will have to make changes to come to a comfortable compromise, but constitutional rights have no place in the conversation.
I got to watch a drunk get "deboarded" from a United flight by a few of Chicago's finest many years ago. This is after two flight attendants asked him to deplane. The Captain came back and asked him to deplane. Two or three ground staff in ascending order of being well-dressed asked him to deplane. Then in came the cops and the entertainment began.* Very similar to this.
I have no doubt that the same thing happened in this case, only nothing exciting was happening so there's no footage of that.
Key point: This guy ran back on board after getting OFF the plane. That exceeds the definition of an "unruly passenger". We've become a nation of special snowflakes.
United F-ed up PR-wise, but this guy brought it on himself. If I were on the civil suit jury I'd award him $1 to tell United that they F-ed up, but he's to blame as well.
O2
* Becasue of the delay due to a drunk, United offered everyone on the flight free drinks. Go figure.
Keeps getting more interesting:
http://www.dailymail.co.uk/news/arti...rt-police.html
Looks like these yokels are nothing more than city paid rent-a-cops... not even allowed to have guns and might not have been allowed to even be on the plane. lol.
I bet Dao's lawyer is already planning his next vacation home. lol.
I just happened to meet with 2 united pilots this morning on a work related visit . Of course they have some details of the event and the flight that are not in the news.
Will post some details later when I'm not on the road.
This is more about what happened on the plane and less about his gay sex life. This is another example of going bad to worse. There is no relevance to his United Airlines seat. The guy just got his face caved in and his teeth knocked out and now they are calling him a faggot? He somehow deserves this? I wouldn't want him to be my proctologist, but I would sit next to him on an aircraft (unless he tried to penetrate my personal space).Quote:
Originally Posted by HBARleatherneck
Oh no you didn't just keep us hangin like that.....
Well then that pretty blows your analogy right outta the water.Quote:
Originally Posted by CavSct1983
According to this report it was not legal eviction from said aircraft. Even quotes CFR which governs FAA employees actions. They broke his nose and knocked out two front teeth? Seriously?
https://www.inc.com/cynthia-than/the...t-matters.html
Bottom line for me? There's enough what-the-actual-fuck-were-all-these-people-thinking to provide everyone involved with a big ole bowl full. Everyone involved contributed to the cluster fuck that is this whole episode.