it's pretty fair that if someone is going to advertise their military service as a selling point, that we are not obligated to "give them a break" just because of it.
It is all too common for places to treat us gunaholics like ignorant peasants simply because they, like many of us, spent time in the armed services. It's a poor excuse for poor service.
There were times when I was in business that I had to learn from the school of hard knocks, even though my intentions and product was the best - I was guilty of committing some customer service sins that I'm not proud of.
I'm going to go down there and report back on my experience, I'm pretty disarming when I try to be...
I'll edit this post when I do!