Dealer Sold Used Gun as New

Quote:

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Originally Posted by kwando

Big 5 has the most relaxed return policy.

http://www.big5sportinggoods.com/con...ns-policy.html

Original Purchaser of Firearms:

*Firearm purchases must be returned to the same store at which they were purchased.
*No refunds or exchanges unless returned in the original condition within thirty (30) days from the date of release.

I personally have known someone that has returned a firearm at Big 5.

My guess is someone bought it, shot it, cleaned it, and returned it.

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Not the same store.

I have.
Bought am 870 for the wife a few years ago, went to the range, shot it, action would not unlock.
Brought it bak and exchanged it for a 500.

Ha!

Shit sorry i should read... haha

Thanks for all the input, I will drive out there and talk to them, it's 80 miles round trip from my house so not going today. As far as the gun did looked fired when I picked it up but I assumed that was the factory. It wasn't until I removed the grips and found lint that I started thinking used. I attached a pic and please no remarks on the size of the gun, it's just something I've been wanting. Notice how the lint filled the holes in the back of the grips and a piece over the spring in the frame.

Call me cynical and suspecting, but methinks that the new one has been sold by an employee, and replaced with this one. Or something similar...

I have been in contact with Big R and they are going to send it back to the manufacture to determine if the loose cylinder is a concern. I will keep everyone here informed when I get a resolution. I will be curious if the manufacture can determine if it's really a new gun. Thanks SSChameleon for your help.

Contact the dealer face to face in a respectful manner. Calmly explain you concerns and try to come to an amicable resolution. Don't play the blame game or be accusatory, a simple "I purchased a firearm sold as a new item but it has obviously been used aside from factory test firing." should be sufficient to start a dialogue with.

I once bought a box of the cheap 100 7-1/2 shells for my 12 ga. at Walmart.
When I got home, I found the box contained 20 ga. ammo.

I high-tailed it back to Walmart.
At first, the clerk said "No returns on ammo."
When I spoke to the manager, she made it right and exchanged it for me.

Sometimes you have to find the right person with which to discuss matters.

I didn't know Rich Wyatt worked at the "Big R" in Elizabeth.

Thanks for the recon data.
[Sarcasm2]