Yeah, that's generally how roof leaks work. Leaks are most often at penetrations and flashing. If there isn't enough hail damage to replace shingles, then hail isn't what caused a leak.
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Yeah, that's generally how roof leaks work. Leaks are most often at penetrations and flashing. If there isn't enough hail damage to replace shingles, then hail isn't what caused a leak.
How about when it leaks and there is no wind? Or the fact it hadn't leaked previous to the hail storm for 4 years?
We had the issue of leakage after a hail storm that didn't require replacing the roof. The aluminum flashing where the gas fireplace vented through the roof got banged up by the hail and it broke the caulking seal. The water followed the ducting down into the house. Some fresh caulking solved the problem.
I am getting close to replacing my 35 year roof after 10 good years...none of the hail storms this year caused any real damage; but I can see it has aged quite a bit over the last 3 years...
I think I am on at least hail storm #8 this year; mostly the small stuff that has been killing my garden and stripping some leaves off the tree.
I was going to do the roof replacement this year; but with all the other places in Col Spg getting hit; I think the roofers are a wee bit backlogged.
I'm sorry, I guess I'm just sour. I did the right thing and paid for a new roof out of my own pocket. We then have a hail storm a few years later that leaves little black circles on my amber colored roof, but I don't complain, because it doesn't leak at first. Everyone in the area has a new roof put on. Soon after, the roof starts leaking. I call and the adjustor stated he will meet my contractor at 11 AM. He calls on his way and says he is running late, he will be there at 12. I let my contractor know, so he gets there at 11:45. The adjustor is all ready gone, as he left chalk marks on my roof. I wait for a month, and nothing from the insurance company. I call them, my claim is closed because of no damage. I send them pictures of the physical damage, along with pictures of water coming inside at multiple locations.
They send out the same adjustor again. This time I am there with my contractor to meet him. He draws his little 10x10 square, we find "enough" hit marks for him to say that is enough. We go to the other side of the roof, he draws his 10x10 square, we find a lot more hits. He says that is more than enough and he leaves. I wait 3 weeks and nothing. I call, my claim is closed again because of no damage.
The adjustor lied directly to me and my contractor. My insurance agent came out and looked at the roof, and says he can not understand how it is not being replaced. This is my only claim in 17 years.
**#! It. I'm sour.
Don't apologize, you should be livid. How long ago was this? I'd file a complaint with the department of insurance. Those are taken seriously.
Another idea for you if it hasn't been too long. I worked for a company that actively browsed social media sites for their name and would jump on public complaints in a heart beat. One day I got an email and a "Social Media Alert" note in one of my files. I didn't know what was going on, but someone attached a screen shot of someone saying my company name, and my name on Facebook or something. If you have real pictures of damage, and that adjusters name and you put them on blast, that may get a response. I'm a little hesitant to suggest this though, because there are things that look like hail and aren't, and if you go down that road when it really is something else, then everybody just ends up looking like an A-hole in the end. I'm not saying I don't believe you though. I'm irritated at this story. Must have been a staff adjuster and not an independent.
Mind saying what insurance company it is?Quote:
Originally Posted by encorehunter
I have been dealing with it for two years now. I turned it into the insurance comission a couple weeks ago because I now had a second complaint with them. I spoke with a gentleman on the phone from the insurance comission and he said to turn in both complaints. The second complaint is actually a seperate insurance company, but through the same agent. Again, the agent was awesome and didn't know what had happened until I called. He was able to call and get answers.
Sorry for the thread derail.
Yes I have actual pictures of the hail damage to my roof. The first insurance claim guy I spoke to on the phone suggested I had got up on the roof with a ball peen hammer. He no longer works there. The second said to make sure I took pictures of MY roof. I spoke with his supervisor after that comment, along with my agent who was sitting there listening to the abuse. I now have a fourth insurance claim person.
I won't say what insurance company until the insurancestors comission has time to work. I will say that I am no longer with them in any way now. I moved houses and vehicles to USAA now.
Exactly! I was just having this same conversation with the room-temperature IQ neighbors on Next Door that were ranting about some guy going door to door to sell security systems that was a little pushy. My response:Quote:
Originally Posted by ray1970
"People still answer their door or phone for unknown callers in 2018?"
Why would you? Expecting a lottery winning notification or something? Guess what... they'll leave a voice mail if you won millions.
Other than being so lonely and hard up for human interaction I haven't the foggiest idea why anyone would answer their door to a stranger. Nothing good will come of that transaction and you're opening yourself up to a potential world of problems.
If nobody answered their door to solicitors or phone to unknown numbers the solicitor would become extinct the next day. Do your part.