Customer Complained We Charged Too Much...

Should have said the rifle back, we will untorque the barrel, refund the $25 and sell you the $25 wrench and $50 vise block to do it yourself.

Eric P, I like the way you think.
Always people wanting their screws ups fixed for free and then complain when it's not cheap to be stupid.

I've had to fire customers before...

Show me a person who complains about the cost of skilled labor and I'll show you a person who works a corporate desk job and has no specialized skills of their own.

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Originally Posted by TFOGGER

I've had to fire customers before...

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Truth!

He would have changed his tune when you told him, it's a 1 week turn around time. OR i can do it now for $25.

How much will it be if i wait a week. $25 ;)

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Originally Posted by Eric P

Should have said the rifle back, we will untorque the barrel, refund the $25 and sell you the $25 wrench and $50 vise block to do it yourself.

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I have done similar, no skin off my nose, but don’t ever come back, I don’t care how much you want to spend.

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Originally Posted by Eric P

Should have said the rifle back, we will untorque the barrel, refund the $25 and sell you the $25 wrench and $50 vise block to do it yourself.

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Exactly.

...and when mr. bonehead asks how to re-assemble it tell him $2000 for training that will last a lifetime.

Even some gun people are incredibly ungrateful and stupid.

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Originally Posted by Eric P

Should have said the rifle back, we will untorque the barrel, refund the $25 and sell you the $25 wrench and $50 vise block to do it yourself.

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Exactly what we were saying.