The dude at Neves could have fat fingered something as simple as your address or the spelling of your middle name. It happens.
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The dude at Neves could have fat fingered something as simple as your address or the spelling of your middle name. It happens.
I failed it once. Turns out my drivers license was expired by a couple of days so they no longer considered it a "valid form of identification".
You did play by their silly rules and didn't abbreviate things, right?
Call the CBI hotline.. It happened to me when they entered an old address instead of the new one in the back of ID. Not sure why that matter, but apparently you cannot change residency within the last 3 months and purchase a gun. I had to forward them 3 month worth of XCEL energy bill.
Keep in mind that 80+% of CBI denials are overturned on appeal
Early on with the system I was delayed for 3 days, then delayed for 5 days, then outright denied. I was given a form to fill out and mail in. On it, it stated that with their reply and decision I would be told why I had been denied to begin with. I filled it out and mailed it in and the denial was overturned BUT they never did state why I was denied to begin with.
Fill out the forms and refute the denial. It will probably be overturned.
You should have received information from Neve's to file an appeal. The CBI has one complete section of Instacheck that only does appeals. In 2010, the statute changed from the buyer being required to prove why they shouldn't be denied to the CBI having to prove the buyer should be denied. I don't know if the denial overturn rate is 80% as someone else suggested, but mistakes do happen and you could be one of them.