Originally Posted by
colorider
For my business I get about 12 or more boxes delivered a day via FedEx. Various size boxes and weight. All come from the same manufacturer. For the past month, a certain driver won’t deliver the long boxes. These boxes are aprox 8# ,7 feet long and 4x4. Imagine a box that would hold an iron drapery rod. 11 times in the past month the driver is marking these deliveries as “refused by recipient” and taking them back to FedEx in Denver. Even on redeliveries he is doing this. FedEx is sending them back to the manufacturer unless I can catch the tracking that day and see the refusal note. Then I have to put a pick up request and get them myself at FedEx. FedEx doesn’t give a shit. They keep claiming someone is refusing these boxes, even though the other stuff is being delivered just fine. I’m in a whirlwind of pissed off you can’t imagine.