At least, in this case, the employee has been suspended. I suspect that when all of the facts are reviewed by the company this employee will be fired. Too many passengers saw this and side with the woman who was hit.
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At least, in this case, the employee has been suspended. I suspect that when all of the facts are reviewed by the company this employee will be fired. Too many passengers saw this and side with the woman who was hit.
Well fuck American Airlines too. Hard to believe the would follow the United lead so soon.
People don't tend to stop and think about current affairs or PR when their tempers get ahold of them. Having said that, I suspect there may be more to the story. The snippet of video I saw showed what looked like the captain looking on helplessly which leads me to think there was something prior to the viral video. OTOH, American learned from United's experience and acted fast to defuse any PR impacts by suspending the flight attendant involved.Quote:
Originally Posted by kfr
I mean there are lots of crazy passengers too. i am not siding with airline employees, but I've seen some crazy (seriously crazy) idiot who was cussing and kicking ground staff because he was denied checkin with EXPIRED PASSPORT.
I've seen drunken passenger beat the shit out of airline employee and he was let go, and mgnt never reported to airport police. wtf....
I am not sure if United is the worst domestic airline, but they have gone down the road of expensive and crowded. I prefer Hawaiian and Virgin/Alaska. If you can afford First Class, it's a different story, but few can. I fly to Kalispell from time to time, where United is the only non stop carrier, and they charge as much to fly there, a two hour flight, as to fly to the coast. No competition. Frontier flies to Missoula, competing with United, and the fare is half the price of the United fare to Kalispell, so I fly there and rent my car. It adds a bit of drive time but it's a pretty drive. Denver had a similar problem when United tied up most of the gates. Consolidation in the industry has been detriment to the public and we are fortunate some new players come in, like Virgin/Alaska. We will fly anyone to Hawaii but United; Hawaiian is very good and flies more spacious planes, the Airbus 330, which is like the old 767 but better.
http://www.flyertalk.com/articles/he...&utm_campaign=
An interesting account from a flight attendant that shows how different situations can be spun.
It is the big news story of the week...month...year...or at least till they can find some other news distraction. Every incident will be heavily reported on.
Shark attack season will be here before you know it.
Settlement today for United
https://www.nytimes.com/2017/04/27/b...ment.html?_r=0
Giant rabbit's death adds to United Airlines' woes
Quote:
LONDON — United Airlines is reviewing the handling of a giant rabbit that died after it was shipped across the Atlantic on one of the carrier's flights, adding to a growing list of customer complaints for the U.S. carrier.
Distraught breeder Annette Edwards told The Associated Press by phone Wednesday that a veterinarian checked Simon, a 10-month-old, 3-foot-long continental rabbit, shortly before the animal was put on a flight from London's Heathrow airport to Chicago's O'Hare, before it was set to continue on to Kansas City.
"Simon had his vet check just before getting on the plane," she said from Worcestershire in central England. "He was fit as a fiddle."
Edwards has said Simon is the offspring of Darius, which the Guinness World Records lists as the world's longest rabbit at 4 feet 3 inches. Simon had been purchased by a celebrity whom Edwards did not identify.
United spokesman Charles Hobart said the airline is reviewing its handling of the animal. The animal was alive and showed no signs of distress upon landing but died at a company-run pet holding facility at the airport, Hobart said.
Hobart said that the rabbit was moving around in its crate and appeared healthy when taken off the plane. About a half-hour later, at the pet facility, it seemed to be sleeping. Shortly after that, a pet facility employee opened the cage and found that the rabbit was dead.