Comcast question

Don't get suckered in by low prices for two years.

We did that, got a year of low priced cable access with terrible SD picture quality. Their user interface for on demand content was infuriatingly slow and byzantine, and when I tried to cancel the cable service but retain Internet, they continued to bill me for cable for months even after I returned the cable box.

I finally got so upset with their terrible customer service that I disputed the charges through Capital One, which finally got the attention of someone at Comcast and they resolved the issue.

Since then we've only used Comcast for Internet service and steam everything else through a Roku 3.

Between Netflix and Amazon prime there's almost always something on for free, or we can rent movies via Amazon for a few bucks.

About the only use cases where a roku isn't the best option is for people who are sports fans or news junkies.

Comcast sucks, and I strongly recommend against getting sucked in by promises of low introductory pricing. They more than make up for it later.

Don't get sucked in their promo plan. I did, and their tv service sucks so bad it hurts.... i am tempted to pay the etf and get out of my contract to go back to dish....

I tried to go to Comcast. Install date was 2.5 weeks out. Tech guy got there an hour early, called from an out of state number and didn't leave a voicemail. We called Comcast and all they said was "We have to reschedule your install date and next available is 2.5 weeks out". We told them to just cancel it all which they did so without even trying to get us to change our minds. Called DirecTV and they got us hooked up the next day at a cheaper rate than Comcast was offering too.

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Originally Posted by electronman1729

Comcast sucks. Used to have cable then got rid of it. Now I only use Internet from them. Since I own the modem it is a nightmare to get it set up with them.

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Yeah, Comcast wants that $5 (might be higher now) for their modem to access their net, they don't like it when we try to save a few bucks, Comcast should include a modem with their $70/month internet service.

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Originally Posted by foxtrot

On the west slope it's Charter (used to be optimum, and a bunch of other companies that keep getting bought out). Overall I don't have any complaints. The fastest service here is only 30mbps though. It would be nice to get some of those 60mbps feeds you get on that side of the state. But, not having to deal with cumcast makes half the speed worthwhile.

That said, Quest DSL (or whoever owns it now) was one of the worst I'd ever dealt with in the past.

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My and my sister's experience with Century Link DSL was worse than Comcast, we're both back on Comcast.

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Originally Posted by roberth

My and my sister's experience with Century Link DSL was worse than Comcast, we're both back on Comcast.

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I've never had anything but good experiences with Century Link. Maybe they have better people down here in The Springs?

Thanks for all the replies, I think I will just call them later and see who gives the best deal. I like DirecTV but all of these providers jack their price up after your contract is over. I know Comcast's service is the worst but I have found that swtiching back and forth between them seems to be the bet way to always be in a contract and getting the discount. I am a sports and news kind of guy and the only way to get that stuff is through a provider which netflix and Hulu can't do.

The other problem with Netflix and Hulu is their stuff is all a year old or more. Take Walking Dead fore example, you can't get the current season until the next one starts.

You could go with a Roku and Sling TV, but it won't be local news.

Comcast is the worst thing I have ever spent $300 a month on. I didn't have a heart condition until I had to deal with them. If you ever need customer service, pack a lunch and put them on the speaker phone so you can do other things while you spend two or three hours on the phone. Make sure you have an interpreter on hand that speaks many different languages because you will never get to talk to the same country two calls in a row. Make sure if you do call them to get the employee number of everybody you deal with. Nothing that is promised will ever be followed through on so when you call back you'll need the employee number to report who promised you something or they don't believe you. And don't under any circumstances let them give you phone, internet, TV and security in a bundle. If you do that, nothing in your home will ever work all at the same time. I'm sitting here typing this watching a pixilated TV in my office with intermittent volume and the internet won't load about 50% of the time, the main TV is locked on one channel in the family room.

I think I would actually be in favor of government involvement to break up this useless piece of shit monopoly and get some real competition here for internet service.

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Originally Posted by Irving

You could go with a Roku and Sling TV, but it won't be local news.

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I bought an over the air antenna for the rare times I want to get local news or live tv.

The last time I used it was during the San Bernardino terrorist attack.