Color case hardening

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Originally Posted by 10mm-man

I would forward on to a higher up and invite them on the forum. I don't think you did anything wrong Spyder....

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+1
it wasnt even one douchy message that u could attribute to a bad day.. it was like 5+.

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Originally Posted by Jayock

Agreed. Lets start a count of how many here will not buy from them anymore.

1 here.

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1 plus

Protecting ones name and product is one thing but the goal of good customer service is even after having to correct some misinformation, is then to win them over as a customer. Hence the term "customer is always right" even if they were wrong it is you bread and butter to have customers of your product.

I for one was definitely not won over with those responses.

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Originally Posted by BUC303

I have to say my favorite part was the grammar lesson you gave him at the end of your email....still laughing[ROFL1]

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Yeah, me too. If he would have added "Oh, and it's break, not brake, dick" that would have been awesome.

I'll never buy anything from Oly Arms, that's for sure. All the guy had to say was that maybe the process you use makes some parts brittle, but the more advanced process we use is safe for 1911s. That's it.

Thanks for enlightening us all, Tom.

Wait... So does the case hardening hurt or not?! HA!

What I gathered from this...

Case hardening unequivocally hurts:

What is being decided is whether it hurts the slide, or just your reputation [Beer]

I won't be buying from them either, but had never planned to. Seen their prices?

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Originally Posted by TheInternet

Thanks for taking the time to register on our site and responding to the question - that speaks volumes about your company.

I'm ashamed now to own a Constable - while it is quite nice, the pride of ownership is now gone because of the people that made it.

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Updated.

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Originally Posted by Jayock

What I gathered from this...

Case hardening unequivocally hurts:

What is being decided is whether it hurts the slide, or just your reputation [Beer]

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Its also clear to me that what Oly does probably isn't actually color case hardening but is instead some sort of metal treatment "faux finish" that looks like color case hardening (which isn't a bad thing).

The other thing that's clear to me is that the public education system in Olympia Washington is just as bad as it is everywhere else (at least when it comes to reading/writing skills).

New slogan: Olympic Arms: Designed by geniuses, produced by craftsmen, marketed by idiots.

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Originally Posted by Rattler347

Humility is a quality that is lost on most men, but is yet the single most important guideline to success.

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Interesting advice, from someone sorely lacking in the quality.

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Originally Posted by Rattler347

May it also be noted that Kimber produced a 100 Year Commemorative model 1911 with a Case-color hardening finish as well.

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Thanks for the advice! I'll stick with Kimber.

I hope this moron's superiors see this thread and what a bad representative he is for their company. Add me to the list of folks who will never buy an Oly, due solely to the attitude of its employees.