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I'm trying to remember who owns Viking for you, but I can't remember off the top of my head. It is basically the cheaper version of a bigger company. Sentry 21 insurance (you may have seen some of the commercials lately) is just the new name for AIG since they almost bankrupted the entire world. I believe that is the same one. Either way, it sounds like they are doing right by you so far.
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No word from insurance, just a "Check" in the mail. They are shorting me $270 according to my quotes received for fence and flagpole. I guess I lose more unpaid time dealing with the stupid insurance company trying to get paid and made whole. What a pain. I Always get screwed.
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Update: Insurance sucks. Lying, cheating @$^!#!@$.
Finally got enough payment checks from multiple insurance agencies to cover the costs of repairs. Fence was repaired yesterday and looks awesome! I'll post up the guys information that did the work, really great people. They also did the fence work for the Bobby Wallace guy in Wheatridge.
Waiting on flagpole re-installation now. Weather might delay that a little.