Need Home Internet Help - Comcast Can GARGLE THESE NUTS

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Originally Posted by USMC88-93

As to your issues with scheduling.. Unplug the damn thing and when they check it remotely tell them it is plugged in and not responding to anything you do when they cant see it they will schedule someone out.. If they want to troubleshoot stop them in their tracks and tell them you are unable to do so. (Little white lie about a broken arm or something). Tell them that you understand the possibility of a service charge and when the tech closes it out make sure he closes it out with a "non chargeable " code like replacing a connector outside your house.

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Unplug the cable from the modem and record what the LED states are. That is what you want to tell them.

You guys are awesome and these tips have been awesome! Trying to get things set up with Comcast now...

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Originally Posted by mcjhr

[IMG]http://www.speedtest.net/result/2990290310.png[IMG]

this is from my apt.....on a good day.

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http://fc01.deviantart.net/fs71/f/20...de-d5ubr62.png

Well thanks to USMC88-93 it is working much better. Thanks for identifying the problem for me! I will update this if for some reason I continue to have problems but for the time being everything is working properly.

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Originally Posted by T-Giv

Well thanks to USMC88-93 it is working much better. Thanks for identifying the problem for me! I will update this if for some reason I continue to have problems but for the time being everything is working properly.

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Just curious..

What was the problem ?

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Originally Posted by clublights

Just curious..

What was the problem ?

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A damaged portion of the cable was killing everything downstream from it.

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Originally Posted by T-Giv

A damaged portion of the cable was killing everything downstream from it.

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AH!!!!


yeah that will kill anybody and at times can be a real bitch to find ( jacket of cable looks fine.. copper inside is borked)

Glad you got it all sorted !

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Originally Posted by T-Giv

A damaged portion of the cable was killing everything downstream from it.

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For some reason I find it funny that you didn't want to throw your dog under the bus and rat him out. Good on you don't rat on other members of the family.

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Originally Posted by USMC88-93

For some reason I find it funny that you didn't want to throw your dog under the bus and rat him out. Good on you don't rat on other members of the family.

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I take that as a sign the dog thinks you spend too much time on the net and not enough time playing fetch ...

To be fair to Comcast my service issues were due to a cable line. That is assuming that my service continues to work properly and that was actually the culprit. However, I have still been unimpressed with their service and their assistance in trouble shooting my issues. It also sounds like that is being worked on as well for me. Once again I really appreciate all of the help from those in this thread. You guys rock.