Sam's Club Finally Getting to me

I worked at a Sams for about 6 months or so (as a cell phone salesman though, not a receipt checker). I can attest that some of their actions are rather dumb. For instance, there was a time we had some people stealing DVDs. Management decided that each department would send a person over for ~1 hr just to stand at the DVD area and watch for people stealing them. Nothing prevented them from putting them in a cart and moving to another area before stuffing them down their pants (which someone supposedly did with a computer monitor). Plus, our only recourse would be to call a manager; stopping them would be unthinkable!

...That being said, dude, don't be a jerk. We were just people doing our job as best as we could, trying to deal with people on all ends of the spectrum. Some members were great and nice, others were jerks, plain and simple. Yeah the line could suck at times. Whenever I was there as a shopper I always wished I could just go out too. But I didn't, because I didn't feel like an entitled person whose time is the most valuable of the people there. I didn't get all "Oh you can't detain me 4th Amendment etc etc".

And as a general observation on what low margins they had, we were told that to cover a $50,000 medical issue they'd have to clear over $1 million worth of inventory. People exiting without getting receipts checked would only contribute to price increases I'm sure.

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Originally Posted by RblDiver

I worked at a Sams for about 6 months or so (as a cell phone salesman though, not a receipt checker). I can attest that some of their actions are rather dumb. For instance, there was a time we had some people stealing DVDs. Management decided that each department would send a person over for ~1 hr just to stand at the DVD area and watch for people stealing them. Nothing prevented them from putting them in a cart and moving to another area before stuffing them down their pants (which someone supposedly did with a computer monitor). Plus, our only recourse would be to call a manager; stopping them would be unthinkable!

...That being said, dude, don't be a jerk. We were just people doing our job as best as we could, trying to deal with people on all ends of the spectrum. Some members were great and nice, others were jerks, plain and simple. Yeah the line could suck at times. Whenever I was there as a shopper I always wished I could just go out too. But I didn't, because I didn't feel like an entitled person whose time is the most valuable of the people there. I didn't get all "Oh you can't detain me 4th Amendment etc etc".

And as a general observation on what low margins they had, we were told that to cover a $50,000 medical issue they'd have to clear over $1 million worth of inventory. People exiting without getting receipts checked would only contribute to price increases I'm sure.

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So you're profiling anyone who leaves without getting their receipt checked as a thief? Prices only go up due to theft or if manufacturers raise prices. I don't steal things. When I have walked out, I'm never an asshole and I'm polite.

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Originally Posted by Madeinhb

So you're profiling anyone who leaves without getting their receipt checked as a thief? Prices only go up due to theft or if manufacturers raise prices. I don't steal things. When I have walked out, I'm never an asshole and I'm polite.

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No, but statistically more thieves would walk out without getting a receipt checked than non-thieves. For instance, let's assume that the company has placed the risk of theft from walkout at $10/day. Now, suddenly ten times as many people are walking out without being checked as before. Thus, Sams must assume that the risk is now at $100/day and must adjust prices accordingly. It doesn't mean that amount is being stolen specifically, but statistically that's where the risk is now at, and businesses must plan to cover risks.

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Originally Posted by RblDiver

No, but statistically more thieves would walk out without getting a receipt checked than non-thieves. For instance, let's assume that the company has placed the risk of theft from walkout at $10/day. Now, suddenly ten times as many people are walking out without being checked as before. Thus, Sams must assume that the risk is now at $100/day and must adjust prices accordingly. It doesn't mean that amount is being stolen specifically, but statistically that's where the risk is now at, and businesses must plan to cover risks.

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Are thieves really putting merchandise they are stealing in their cart? No. They are hiding them. So therefor the receipt checkers would never see anyways. Aside from large items, like TVs etc.

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Originally Posted by Ridge

You signed a contract when you became a member of the club. You have already given them permission to do so.

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You also signed a contract that they are a gun-free store, so they don't trust you on that front too.

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Originally Posted by RblDiver

No, but statistically more thieves would walk out without getting a receipt checked than non-thieves. For instance, let's assume that the company has placed the risk of theft from walkout at $10/day. Now, suddenly ten times as many people are walking out without being checked as before. Thus, Sams must assume that the risk is now at $100/day and must adjust prices accordingly. It doesn't mean that amount is being stolen specifically, but statistically that's where the risk is now at, and businesses must plan to cover risks.

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It doesn't do any good to argue with him, he is entitled, his time is worth more than everyone else's, and he doesn't hold his end of an agreement, period.

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Originally Posted by Madeinhb

Are thieves really putting merchandise they are stealing in their cart? No. They are hiding them. So therefor the receipt checkers would never see anyways. Aside from large items, like TVs etc.

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If you had a number of items, it would be fairly simple to slip some smaller items in among the others. The one I was at had just recently installed self check lines, and I could see a person slipping in a DVD under the radar with their groceries. It'd be a lot less conspicuous when they're stealing, as putting a DVD down your pants is much more obvious than sticking it in your cart. Then do the "I'm in a hurry" walk out of the store, and you're home free.

I can't believe that this thread has taken off like this. Do we really not have anything better to do than argue about a store's attempt to stem the flow of loss, and our decisions to comply with their efforts or not? holy fuck, this is worse than listening to a bunch of teenage girls arguing about which fucking vampire they're most infatuated with on the fucking Twilights series...[LOL][handbags][fags][russian roulette]

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Originally Posted by hurley842002

It doesn't do any good to argue with him, he is entitled, his time is worth more than everyone else's, and he doesn't hold his end of an agreement, period.

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If I may add.
Someday Costco/Sam's will catch one of those SPECIAL/Hotshot guys, and they will be on a YouTube either getting physical and/or getting arrested.
If they even nearly try to act violently, they will get arrested with 100 camera-phone shot to go against them. If I shot that video, I will personally hand those video footage to PD and/or Prosecutors on a silver platter.

People really think they own a g-damn business, because they got their "hard earned" $800 to buy a LCD at these warehouse type retail.
If it property of Costco/Sams, not your's. (Yes, parking lot is their property as well).

If someone doesn't like it, they are more than free to shop somewhere else or online.

Really? Arguing over an extra min of your time at the door, but you will sit here are battle behind the keyboard for hours?????? [facepalm]