My safe is broken - need a locksmith

So my house was broken into this week. They tried like hell to get into my safe but failed. They did manage to rip the electronic lock off of it, and somehow broke the handle/wheel which engages the door bolts - it just spins now. It has external hinges, but there are non-moving bolts internal on the hinge side, so cutting off the hinges does nothing.

Now I can't get into my own safe. The manufacturer will not do anything about it because it was not bolted down, even though it was in the basement. Any recommendations for a locksmith that can help?

See if opie011 can help you out.

No help because it wasn't bolted down?



Is that standard practice? If so I need to get drilling.

Yea, that sounds more like an insurance telling you the contents aren't protected because you didn't bolt the safe down or some BS like that. Who is the manufacturer?

So sorry to hear about the break-in, glad to hear the safe survived. But now they know about it, I hope they don't try again. I don't think I'd buy that brand of safe again! What is it, so the rest of us can be warned?

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Originally Posted by rondog

So sorry to hear about the break-in, glad to hear the safe survived. But now they know about it, I hope they don't try again. I don't think I'd buy that brand of safe again! What is it, so the rest of us can be warned?

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Kinda torn there, it did it's job but the company is crap.

It's a BigHorn safe, made by Rhino. The warranty contains a sentence that states the warranty is void if it is not bolted down. That's what I get for not reading it through. I kept thinking "I should just take the hammer drill down there and bolt it down. Naw, it's in the basement, who the hell is going to try to steal it?" Live and learn, die and forget it all.

I'll shoot a PM over to opie. Thanks for the info.

Call englewood lock and safe good people. I'm sure they will take care of you.

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Originally Posted by merl

Kinda torn there, it did it's job but the company is crap.

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Agreed. It kept them out, but now it's keeping me out too.

Not sure if it'll help you out but message sent.

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Originally Posted by Teufelhund

Agreed. It kept them out, but now it's keeping me out too.

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Which isn't actually a bad thing... If it's giving YOU this much trouble imagine how much trouble it would give a bad guy.

Regardless of the company's stance on it all, the safe did it's job.

The plasma cutter offer still stands brother, I'll be gentle.

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Originally Posted by argonstrom

See if opie011 can help you out.

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2nd this ^^^^^^^^^^^ He is the man!!!!!

Wow, those are kind of dick terms in the warranty. Guess I better check mine but I figured a safe that weighs 1200 pounds before you even load it is pretty safe from someone trying to knock it over or carry it away.

That sucks..but at least it held. Screw the MFG though

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Originally Posted by Whistler

The plasma cutter offer still stands brother, I'll be gentle.

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Thanks, man. I think that's what we're going to do. I need to get a replacement before I start cutting on this one though; can't leave everything unsecured.

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Originally Posted by Teufelhund

Thanks, man. I think that's what we're going to do. I need to get a replacement before I start cutting on this one though; can't leave everything unsecured.

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I think I would rather pay a couple hundred to have it popped and repaired before buying another one.
There is this guy here named Eric and ................

Sorry to hear, but if it's not bolted to the floor, it's an easier target.

Something as simple as placing it just far enough from a concrete wall so the door swings open but doesn't let them get in with long pry-bars in front is a great deterrent.

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Originally Posted by Teufelhund

Thanks, man. I think that's what we're going to do. I need to get a replacement before I start cutting on this one though; can't leave everything unsecured.

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How big? I have a spare I could loan you until you get dialed in with a new one. Pm me if you're interested.

Oh yeah me is a 24 gun field and stream. Good fire rating and whatnot. It's empty just collecting dust. LMK