Is there anyone that works with Comcast, and can help me prepare for battle in cancelling their service? I know they will pull shenanigans, and I need to be aware of everything that they will try and throw at me.
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Is there anyone that works with Comcast, and can help me prepare for battle in cancelling their service? I know they will pull shenanigans, and I need to be aware of everything that they will try and throw at me.
What's your contract termination clause, and how far from end of contract are you ? NO i don't work.................for comcast. The contract will kill or cure you.
The only contract that I had was when we signed up with them, and that was in November 2009. I can't recall if it was one or two years. That's it.
Keep awesome documentation of your equipment return...just sayin'.
:)
Absolutely!
No contract, should be no problem. They might try gettingt you , saying your contract was in effect, since you didn't cancel when it originally expired. If they try it ask them to show you documentation that has your approval on it / e-mail agreement.Quote:
Originally Posted by TheGrey
Years before century link was at&t or whatever it was called . They tried hitting me for a $100 per month x 12 months upgrade. Asked for documentation of said upgrade, never heard from them again..
Good advice! :)Quote:
Originally Posted by Great-Kazoo
Without a contract, disconnect shouldnt be a problem except them trying to talk you into keeping it. Easy way out is to just say you are moving tomorrow to an area they dont service. When you disconnect, ask them what equipment is on your account (i can verify if you want) and return it to the store. Make sure the reciept matches what you just turned in. Keep that reciept arojnd for a while.
You will get transfer to the retention department more than likely, but without a contract you will be fine. Return the equipment, like others have stated. I PMed some contact info.
Quote:
Originally Posted by Otterbatcat
This^
Well, that was unpleasant. Here's a heads-up: if you talk with Comcast about how expensive your contract is, be sure to keep saying, "I am NOT agreeing to a contract," when thy offer to lower the price of your service. I had called Comcast to explain we were having problems with our service, and I mentioned that it was ridiculous to pay the price we were paying, and not getting the service, and the lady at the other end said, "Well, how about if I take $40 off your bill, right now?" Apparently, in Comcast speak, that means "Your agreeing to a two-year commitment." Utter BS though it was, this is what had transpired.
There was some arguing at the Comcast center. The guy was really nervous and started stuttering- a LOT, especially when I took a photo of the equipment sitting on his station, and asked him to sign MY receipt (he would not.) He clung to his script like a drowning man. Hubby had come with me, and we together kept him off his feet with a who's-the-good-cop/who's-the-bad-cop routine, interjecting flat stares and silence on occasion. To make a long and frustrating story short, we were able to leave with a mere skinning, and not an outright gutting.
We'll see what they try to pad the bill with, 30 days from now. Thanks for your help and advice!
But we will never, EVER go back to Comcast.