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Try a new router from your provider after complaning to them about the speed.
The router was provided by the company
Go to speedtest.net and check your speed.
1.29 download
.49 upload
What does that mean?
That your internet is very, very slow from the looks of it. Who did you have before? Is Comcast not available in your area?
No Comcast, just a little local telephone company.Don't even have Qwest
rarely will you have fiber all the way up to your computer...
not unless you have way more money than sense.
without going "Full Geek" into the OSI model... things that affect your internet speed:
Your Browser.. when was the last time you cleaned your OS
What OS are you using?
Virus Anyone?
System speed
Network Interface card speed
Router/Switch speed
Localized Interference (Running a network cable too close to a large power source/draw)
how many neighbors are also on the same service sharing your "Fiber"
where is the server you are connecting to?
How many people are also using the same server?
I would recommend what Bowtie said.
http://www.speedtest.net
Keep in mind I live in an apartment complex so I have the overburdened switch syndrome.
http://speedtest.net/result/1343429255.png
Please explain Router/switch speed
OS is Windows
No viruses
No neighbors at least within a 1/2 mile
here is an example of different servers giving different performance levels.
even though its further away, its less burdened:
http://www.speedtest.net/result/1343433159.png
3x further than the first test server.
but yeah, I just read your post... that line sucks.
you need a tech to come out and test it.
Corrosion on telephone line will cause signal degradation.
Bad Punch-downs
improperly connected wall jacks...
I just google- mapped Colorado City... chrissakes man, we have high schools bigger than that town![LOL]
Quite likely it is a damaged/corroded/just plain bad fiber. Even the slightest damage can have harsh effects on reliability due to the nature of the system.
Yeah it is a small town, but it is really nice. No tourist mostly retired seasonal folks live up here.
So not to many neighbors around. Got a few deer, some antelope and an ocasional bear that come thru.
I guess slow internet is a small price to pay for peace and quiet
Fiber just installed today. In fact everything installed brand new within last 3 days.
Then it could be a bad connection. I'd ask them to come back out and verify the signal integrity.
OK... so you have "Fiber optics" internet.
not entirely.
from the trunk to the switching station, yes.
from the station to your local "neighborhood" switch... most likely.
from that switch to your house, not likely. Probably twisted Pairs, Depending on the age of your home, probably not so good twisted pairs.
seriously, call your provider, get a line test.
Once it fails get a tech out to fix it.
If you have a huge problem with them, Threaten to get Satellite Internet!
Not so good for real time applications, great for general cache-tolerant usage.
Will call them tomorrow
Thanks guys for your help
Time for the e-peen contest...
http://www.speedtest.net/result/1343459944.png
http://www.speedtest.net/result/1343467194.png
My e-boner is less than I pay for... even at this time of night lol.
Also, I find it a little hard to believe that 1 millisecond of latency between our two scores produces that much of a difference. Must be a single ICMP request or something that gives you latency and the test is actual routing metrics in play from point a to b to a several times then averaged.
this is what I get with my laptop via WiFi
http://www.speedtest.net/result/1343514678.png
and these are my desktop results
http://www.speedtest.net/result/1343531414.png
From my phone ! With a server in Texas?
http://www.speedtest.net/result/1343555228.png
you totally do not get how it works.
speed has nothing to do with volume.
you can have a .1 ms ping time, this has no bearing on the volume you have accessible to you. As Demonstrated by my 2 scores from above.
http://speedtest.net/result/1343429255.pnghttp://www.speedtest.net/result/1343433159.png
distance to the server and ping have nothing to do with the amount of data that can be transferred to or from any particular location.
things that affect this are:
Router Hops
Router traffic
Router capabilities
Server traffic
Server capabilities
I second (third?) what others have said. Call your provider and have them check your lines. Also, you said no viruses... how do you know?
Here's my rooted Evo 4g on my home network:
https://lh3.googleusercontent.com/-T...616_065311.png
I have very good virus protection.
So the little router we have that sets on the window seal. Do those come in different speeds?
We have little box with blue lights on it. There is an ethernet cable coming out of it. It the WIFI doesn't work you can attach cable. That little box
[Bang]
this is why I don't do Help-desk anymore
Symantec is Virus protection
Not a very good one IMO. Personally, I can't stand Symantec for various reasons. I can't believe they charge money for that. I asked you to define your 'very good virus protection' and you described a physical box which I assume is your router. If you need help it's best to answer the questions presented to you. Just because you stated you don't have a virus doesn't mean it's fact.
I understand the difference between bandwidth and latency. I don't see what you're trying to prove here, spouting off a bunch of routing metrics.
LOL @ Server capabilities. What does that even mean? If you're referring to server resources, I think you'd be hard up to find a server that's network traffic is going to actually peg the CPU or start an unacceptable amount of memory paging. Unless of course that traffic is spawning database queries or other intensive processes, which isn't the case with a speed test.
And you're totally nuts if you think latency doesn't affect your transfer rate or "throughput". It doesn't however have anything to do with bandwidth, which a speed test doesn't measure.
I drove through Colorado City twice in the last year, once on the way back from Great Sand Dunes, and another passing it on I-25 on my way up from NM. Didn't think many people lived south of me.
You deff. need to call your provider. Those speeds are pathetic.
What do you mean the router sits on the window sill? Normally these don't really control speed. What provider are you using? Is it a "wireless" provider, like Stellera or Kellin Communications?
H.
http://www.speedtest.net/result/1344277940.png
I'd say I'm getting pretty good speed here...
"Remember the old days with dialup internet, you'd be up all night and only see 6 women.."
OK Dickwad... what I am saying is, if its a cluster of 30 Blades with Gig NICs... it will perform better than someone with a 10/100 on a old dell in their basement. thus a "server" having more capabilities.
you know some of us actually try to speak in a manner that everyone else will understand. we don't have to try and sound smart being all specific.
ie: we are talking to a user.
this is why I hate helping people.
it brings out the "I'm Smarter than you!" douchebags
Piss up a rope
/out
I asked a simple question, and got alot of: "This is what I have" and a WHOLE Lot of bullshit technical lingo that might as well be greek to me.
I'll go to Best Buy and ask the Geek Squad the question I could not get answered here
So what do server resources have to do with with this guy's network being slow? Seems like you're the one strokin your techno savvy e-peen.
You realize you're the one who called me out on a statement I made, saying I don't know how networking works (when I have my CCNP cert none the less). Then you resort to calling me names and drop your ever so funny catchphrase.
To the OP, call your ISP and tell them what type of results you're getting from that speed test. Tell them this is happening on multiple computers so it isn't an isolated problem (if you can actually test this, it'd help). I wouldn't let them try and put the blame on your side of things. Getting a 1 meg download rate is insanely slow these days.