"You only have one job to do..."

[spyder]

So is the hole too small?

[Bailey Guns]

So is the hole too small?

No...it's just not accessible. I can take the license plate off and bend the smaller tube to the side in order to fit the jack extension into it and bypass the hole in the bumper that it's supposed to go through. But then it won't allow the extension to engage what it needs to engage on the lower mechanism because it's not properly aligned.

[spyder]

if you can get to the tubing... cut that shit out with a leatherman! lol

[Bailey Guns]

"Like a Rock"

Yeah...and the auto worker was obviously about as smart as a rock, too.

[henpecked]

I'd make sure you spend enough time at the service desk complaining about it that there glad you leave.

[DenverGP]

My son's 2009 silverado had a similar sounding issue. The stupid plastic pieces that are supposed to guide the bar into the winch weren't snapped in properly. I ended up under the truck with a flashlight guiding him until we managed to get the bar into the winch assembly. Once we had the tire out of the way, it was just a matter of snapping the guide tube back in place. But I was glad we discovered it while in the driveway, not out on the road trying to fix a flat.

[Bailey Guns]

My son's 2009 silverado had a similar sounding issue. The stupid plastic pieces that are supposed to guide the bar into the winch weren't snapped in properly. I ended up under the truck with a flashlight guiding him until we managed to get the bar into the winch assembly. Once we had the tire out of the way, it was just a matter of snapping the guide tube back in place. But I was glad we discovered it while in the driveway, not out on the road trying to fix a flat.

Chevy must've "improved" it since then. Cuz now it's impossible to get those pieces together.

[Bailey Guns]

I'd make sure you spend enough time at the service desk complaining about it that there glad you leave.

I wrote the book about bitching to service writers. As a matter of fact...

I went in last fall for LOF, tire rotation and DEF top off. Routine maintenance, all free for the first 2/24000. I mentioned to the service writer as he was writing it up to add the DEF top off since he hadn't included that. He told me they didn't do that but they could if I wanted to pay for it. I told him it was included on diesel trucks as part of the 2/24k maintenance. "No, it isn't", he insisted. We argued about it and I finally got tired of talking to the idiot. I went out on the lot and found a diesel truck and looked at the sticker and, sure enough, it was right there as included for 2/24k. I went back in and asked the service writer why it was on the window stickers of the trucks and even showed him. His comment was, "Look. I'm tired of arguing with you about it. We'll take care of it this time." I told him I expected it to be "taken care of" for the first 2/24. They serviced the truck and the next day my info center on the truck said "DEF Low". Sure enough, they didn't do it and I put in 5 gallons of DEF.

I didn't say anything until I received the usual "rate your recent service visit" from Elway and one from Chevy. I told them exactly how I felt in the online surveys. After a couple of days I started getting phone calls from the GM at Elway and from Chevy corporate. By the time they were done kissing my ass I had another 2 year/24000 mile maintenance agreement for my wife's 2012 Traverse and a free full detail for my truck. I was also told I could stop in at Elway Chevy at any time for as long as I owned the truck and they would top off the DEF. Unfortunately I don't get by there enough to take advantage of that.

[Lars]

It doesn't require the little special spare tire adapter does it. My work truck has a little bullshit piece that you have to attach to the end of your tube to engage the winch. (Theft prevention) mine is stored in the glove box and didn't know that it was needed until I was in the middle of nowhere and couldn't figure out why it wouldn't engage. I actually opened the owners manual for once and got it figured out.

[SideShow Bob]

So, riddle me this: If this came from the factory like this, how was the spare tire cranked up into place at the assembly plant with the "tubes" not assembled/misaligned ?
Would it not be a possibility that they came apart during shipment or from your driving on rough roads ?