I'd take it to the choice people at the main hospital if you can, or call them and see what the issue is. My current pain with the VA involves the choice program people as well. Was told I don't qualify for the 40mile exemption because "according to Bing maps" I live 37.5 miles away. Yet my travel vouchers pay me for traveling 42.5 miles.
Talk to your patient advocate about it. Try to find the one that handles congressional inquiries as they might have more knowledge into it that the regular patient advocate.





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