If you think about it, the whole idea behind tipping is pretty outdated. In essence, the restaurant says "we'll underpay our employees and then try to guilt our customers into making up the difference."
If the value for the food + delivery is $X, then the cost to me should be $X, not (X-20% paid to the service) + (.20X paid to the driver as a tip.)
It's like when you go to negotiate a price on a car with a dealer and they say "OK, and in addition to that we'll add a $500 'dealer handling fee' that is really just pure profit for the dealer. It's one of the reasons that I try to buy from a private seller if I can, they don't play those stupid ass games.
It's worth pointing out that most other civilized countries don't use the tipping system and they find ours to be almost incomprehensible. It's like there's a "secret" set of rules that isn't written down anywhere, it's just passed on by word of mouth.





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