What's with the attitude from gun stores?

[Ronin13]

I edited my previous post...

[MOD: So did I]

[Delfuego]

Blucore yesterday - fantastic service and very helpful as always. Got what I needed
Green mountain yesterday - complete assholes. As usual. Horrible inventory for anything. Looks like they should just close the doors
5280 today - great service and they were all very friendly and helpful. got what I needed
M.g.t today - not as friendly as usual, but got what I needed. However, their prices are absurd. Spikes lower is $ 699. 556 ammo ( federal) 500 for $500.

I always get pretty good service from Green Mountain. They are picked clean from people running to and from every store in town for days in a row asking for AR (and tacticool stuff). If you aren't a "tactifool" they are even nicer...

[sneakerd]

Actually..... I was being serious. Maybe I'm nuts, but I've never seen you attack anyone. Not understanding why you thought it was a cheap shot. Mebbe I better just call it a day here.

[Delfuego]

Actually..... I was being serious. Maybe I'm nuts, but I've never seen you attack anyone. Not understanding why you thought it was a cheap shot. Mebbe I better just call it a day here.

No good deed goes unpunished buddy! I know your a nice guy, and maybe I will come visit FL soon to say hello.

[Ronin13]

Actually..... I was being serious. Maybe I'm nuts, but I've never seen you attack anyone. Not understanding why you thought it was a cheap shot. Mebbe I better just call it a day here.

Oh, well then sorry about that... I thought it was another one of those sarcastic attacks on me, seems they're coming out of nowhere these days... No worries, thanks for the friendly words. Now I need to visit FL more often.

[KevDen2005]

I guess no police officers were in the news today or this would be a cop bashing thread! This whole thread is sorta funny. And I have to say that in recent years I have been treated pretty well by the guys at Firing Line and don't mind bringing them business. If it's too expensive I don't buy it. They are usually good with answering questions. A few years ago there were some employees there that I hated and were a pain in the ass to deal with.

And Bowers has always had great customer service for me. I will always go to his store as well.

[cstone]

I guess no police officers were in the news today or this would be a cop bashing thread! This whole thread is sorta funny. And I have to say that in recent years I have been treated pretty well by the guys at Firing Line and don't mind bringing them business. If it's too expensive I don't buy it. They are usually good with answering questions. A few years ago there were some employees there that I hated and were a pain in the ass to deal with.

And Bowers has always had great customer service for me. I will always go to his store as well.

Cop basher!

[Melvin]

I like the scenery at Gunsmoke.

[brobar]

I have been treated pretty well by the guys at Firing Line

After installing a trigger kit in my XDM 5.25... I wanted to see if I could get the pull-weight on the new trigger. I called the Firing Line and spoke with somebody and inquired if their gunsmith had a trigger-pull scale and if they would mind me getting a pull-weight on my new trigger if I brought it by. They said "yep, we have one... I don't think it will be a problem if you use it". I said thanks, hung up and drove on by the store. I spoke with the same guy behind the counter and he said "yeah, I said we have one, but it has been broken for a while". When I asked him why he didn't tell me that over the phone, he said "you didn't ask".

There was another time when I needed to adjust the adjustable target sights on my 1911. I inquired with a gentleman behind the counter if I could borrow a screwdriver for 2 minutes to adjust my sights. "I'll bring it right back", I said. The guy handed me a screwdriver that was in a cup full of pens and pencils and said "don't you steal this now". I said "you don't have to worry about me stealing it... I'll bring it right back" and he said "I know I don't have to worry about you stealing it... because I'm following you in there so you don't!"

Experiences like this are why I won't use them for anything other than their range. Customer service is NOT hard. Even if you are having a bad day, you can fake it. But if you put people in retail positions with no real customer service training... I guess that is what you get. If I managed a gun store, I would not put up with stuff like that from my employees. Smile and kill them with kindness... your paycheck depends on it. But you can't blame the employees. If the managers allow their employees to treat customers that way... the manager is just as much to blame.

[sneakerd]

I would bet money that the guy you dealt with is long gone.