I had an order with them that was charged to my debit card... I was excited because I thought it meant the order would ship soon. A few days later, the charge was credited back to my account. A few weeks later another credit in the same amount appeared and then disappeared from my account. Another week passed and the charge appeared again. I then received my shipment a few days later.

Bottom line is that it worked out in the end, but I *was* out a few dollars for a few weeks here and there while they sorted it out. I never called them because I figured it'd come out in the wash eventually. It definitely would have bugged me if I was tight on funds, but at that particular time, I wasn't running too close.

FWIW...