Computer guru's, need help

[rondog]

I just had our desktop repaired at Micro Center, and it lasted a couple of days before it went tits up again. Was working OK, but I had no clue how to recover everything that was saved, such as all my photos and iTunes, etc. Essentially, it was like right out of the box, and I had to start loading our stuff back on it. Thankfully, I had the sense to buy a 1T external drive and saved all my photos to it, but had no clue how to copy all our iTunes stuff there.

Finally was getting somewhere with that, except for what they'd "saved", when I loaded the divers and shit for our printer. Suddenly, "Internet Explorer has stopped working", and that was it. How you gonna fix Internet Explorer if you can't access the internet? Then the display turned to shit again, all multicolored like a bad acid trip.

I hate computers, and Micro Center's really pissing me off. What kind of fucking business refuses to allow people to call them on the telephone? You absolutely CANNOT call any of their stores directly, it's not allowed and the numbers aren't given. What a buncha bullshit.

I'd much rather deal with an individual that repairs them, anybody know anyone near Parker that's reliable and trustworthy? Someone with a phone? We don't use computers for much more than email, web surfing, forums, photos and iTunes. No gaming, no work stuff, no huge amounts of power and complexity needed. Hell, I don't even know how to use Photoshop. I just want the damn thing to work right.