First 5k oil change / tire rotation at Ehrlich Toyota in Greeley, wife took in the car with instructions for service manager to call me BEFORE ANY work was done. No call, wife gets home, wrong oil weight, and items requested not done. Few days later notice spots on driveway, go under and find drain plug less then finger tight, 2 lugs on right rear about to fall off. More then pissed, I would of thought being we bought the vehicle there, they would of been a little bit more accommodating. Will I continue to take it back for the included free oil changes and tire rotations for the next 25k, FUCK NO. It's sad, but customer service sux ass just about anyplace you go. Want it done right? Do it yourself.





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