Ran into it when I bought my TV a couple years ago at "Best" Buy... what a joke! I used to work there way back when (2005ish) in the Home Theater department, and had to know what I was selling. Granted, I knew what I was looking for and just hadn't settled on which brand and the exact size (40" range). The guy I dealt with hadn't a single clue as to what he was doing and when I asked "What's the Hz on this one?" He gave me a deer in the headlights. If I were selling cars and someone asked what the HP was on a certain car, and I didn't know, odds are I'd probably be fired. I found I just don't need salesmen anymore, I research beforehand and hope they have what I'm looking for either in stock or available for order.

On another note, working in the insurance world, I've found some people to be shady POSs and that everyone should know a little something about their home before getting insurance- such as: Market value and replacement cost (your dwelling/Coverage A) are two very different things. What I've seen a lot of is that some agents write policies very poorly... meaning, let's say it'll cost $500,000 to rebuild your house and the company your agent goes through offers 125% replacement cost coverage, so they say "Well it'll take 500K to rebuild it, but we have 125% so we'll write it for $375K and save you some money!" Well what if it ends up actually being $600K to rebuild it? Where is that extra $100K going to come from? That's right, you're gonna have to sue your agent for it. It's ridiculous... we try to be fair to both the customer and the company we represent, and being accurate in the replacement cost estimate is a win-win for everyone.