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  1. #11
    My Fancy Title gnihcraes's Avatar
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    Apr 2008
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    CastleRock/Lakewood
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    Update: My system design is complete. They appear to have refused to do any structure upgrades in the older section of my house. Thus the system has been designed to only go on the new portion with the new rafters.

    System has been changed from 7.4kw, to 2.9kw.

    Not happy right now, they tell me one thing, we'll fix it up, then don't call or discuss before making the changes.

    Good thing, this is more than 10% change as I was told by sales staff, I can opt out of everything at this point. Calling them first thing in the morning to discuss.

    Already sent an unhappy email to the sales gal, she might want her commission. Doubt she gets anything unless it's installed and operational.

    #^*#@%^@^*%*#

    · The usable area on the mounting plane is smaller than previously estimated due to structural concerns, therefore we have removed 3.92kW from your system.

    • Because of this change we have decreased the size of your payment appropriately.


    You will receive a separate email from me via EchoSign with an amendment to your contract that reflects these changes and can be approved via electronic signature. Please click on the highlighted link in the email then review the document and follow the instructions to approve the contract.

    Before we can begin your installation we need you to:

    · Please trim the trees adjacent to the South facing mounting plane.


    Yeah, I wouldn't need to trim any trees if the system was on the other half of the house. (kinda figured I would trim it up a bit anyways)
    Last edited by gnihcraes; 07-09-2013 at 21:26.

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