Quote Originally Posted by Asha'man View Post
I've stopped into Prairie a couple of times since it's right by a buddy's shop, and since they're close to where I live I thought I'd give them a shot at becoming my "local". I had never had money or was looking for anything specific when I was in before, but had just checked it out. However, one Wednesday night I walked in right before closing time and the place was packed. Hung out for a bit and figured out that everyone was there to go shooting on some private land. Spoke to Ryan (post above mine) and he basically said that if I got some more face time and they got to know me a bit, I could be included on that. Didn't want just every Tom, Dick and Harry knowing about it, which made sense.

So a week or two later I stopped in looking for a scope for my new .308. I finally got the old dude (owner?) to acknowledge my presence, and he did so by poking me in the chest with his truck key and asking me if anyone had had a chance to be rude to me yet. I said, "Um, haha? No, but I'm looking for a scope." He turns around and grabs the 20" AR off the counter with a Leupold VX-L on it and we go outside and look through it. I told him it was a nice piece of glass but I knew what they cost and it was way out of my price range. He kinda shrugged that off and we went back inside, grabbed up a rifle (that one kid's, apparently) from behind the counter and went back outside. I don't remember exactly what it was, but it was like a Schmidt and Bender or something; high dollar glass, to be sure.

We went back inside and again I told him that was way out of what I was looking for. He launched into some spiel about how I shouldn't think of the price, and how lots of people are doing the layaway thing - "Just think, when you're done making payments on it, it's like it's free!" I reiterated once more that I was not looking to spend the cost of a good used car on a scope, but would be more interested in something in the $300-$500 range. Wasn't being a dick about it, but I wanted what I wanted and was giving him another chance to help me out. Apparently this was his cue to not spend any more time on me, as he walked away without a word and went into the back room. I figured maybe he was getting something more in my price range. When he came back out, he gestured to come over, so I did. So did another guy who had come in while we were looking at scopes. We looked at each other and asked which one he was talking to. The old dude pointed at the new guy and said "You", then he looked at me and said "Now I'm being rude to you" and went into his office with the other guy and closed the door. I was left standing there with a WTF look on my face, and no scope options. Did I mention that during the entire exchange, the old guy was about three inches from me and taking up most of my personal space, and he smelled funny to boot? Not a good experience by any stretch of the imagination. I won't be back.

BTW I would much rather drive to Loveland and patronize Jensen. They're not real friendly but they have good prices and a great selection, and have been helpful whenever I've asked for it, which is more than I can say for PA, and they're ten minutes away.

Brian,

We at Prairie Arms apologize for the customer service you received at the shop. It is certainly not our intent to be rude. Sometimes Dr. Jackson's sense of humor can be taken wrong by some. We addressed this at the shop and he certainly would appreciate an opportunity to apologize in person.

To address your shopping experience...

Our store offers quality scopes for shooters that have a purpose. In your experience, I am not sure if you provided your purpose. I state this because we sell optics a certain way so that every customer is provided with a scope for their use and budget and not just budget. Ultimately, we want our customers to have a proper scope for one time installation for fit and use. We also like to only carry items we use ourselves. Certainly we have optics that you were looking for $300-500 and there are quality scopes in that range. Dr. Jackson is one heck of a prairie dog shooter at long distances and typically asks customers to look in to those long range varmint scopes. Those are not cheap. Please note that when you buy a scope at Prairie Arms, we install (level/cant/boresight) the product.

On behalf of Prairie Arms, we apologize for your experience and have taken note of our use of humor. We recognize that this instance, it was in poor taste.

Please feel free to email me or respond on this thread. We hope there is an opportunity to work through this.

-Prairie Arms


P.S. Our new website will be coming in October. Please note we will be adjusting our pricing of products and offering internet sales in the near future.