Auto dealership ethics and a question

[sellersm]

Can you transfer the "coupons"? Sell them on CL and be done.


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[encorehunter]

Can you transfer the "coupons"? Sell them on CL and be done.


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I don't believe so. They took down the info on my truck and I am pretty sure they are for that vehicle only.

[StagLefty]

Had a recent experience at one of our better known dealerships up north. Went in for a regular "Works Package" and was told that the lower ball joints were shot and it was indeed a safety issue. Considering my truck is 12 years old I had a friend replace them even though he said he didn't think it was needed. After the job was done and he had the old parts in hand he told me the same thing again. I probably will not return to them again. I am vehicle maintenance impaired by the way.

[streetglideok]

Not legal.

+1
Should have dared them to call the police. If they did, they would likely find out they were in the wrong for trying to detain your vehicle once your bill has been paid. What kind of vehicle is it? There are a small number of vehicles with rather cheap OE front end parts prone to failure at an early age. Torn grease boots do not constitute a safety hazard or out of service order. With non-greaseable joints, it usually means the joint will fail sooner than later, as moisture will collect in it.

[Irving]

Haha, I would have called his bluff in a heartbeat. I had a brake place tell me that the car was done and it was going to be $600. I asked wtf for, and the guy told me that they replaced some other stuff. I told him that I don't remember telling him to do any of that stuff and I'm not paying for it when I get down to get my car. He actually said, "Well all the stuff is already on the car, you really want me to take it all off?" I knew he was bullshitting me. No one installs parts then charges for them.

[tmleadr03]

Haha, I would have called his bluff in a heartbeat. I had a brake place tell me that the car was done and it was going to be $600. I asked wtf for, and the guy told me that they replaced some other stuff. I told him that I don't remember telling him to do any of that stuff and I'm not paying for it when I get down to get my car. He actually said, "Well all the stuff is already on the car, you really want me to take it all off?" I knew he was bullshitting me. No one installs parts then charges for them.

There are quite a few shysters giving the rest of us mechanics a bad name.

[Wulf202]

142-9-111. Prohibited acts.
(1) No motor vehicle repair fac
ility or any employee or contract
laborer of such facility shall:
(a) Charge for repairs which have not been consen
ted to by the customer
or charge for repairs
in excess of amounts allowed by this article;
(b) Represent that repairs are nece
ssary when such is not a fact;
(c) Represent that repairs have been
performed when such is not a fact;
(d) Represent that a mo
tor vehicle or motor ve
hicle part being diagnosed is in dangerous
condition when such is not a fact....
any motor vehicle repair
facility or any employee of such facility who violates section 42-9-111 is guilty of a
misdemeanor and, upon conviction thereof, shall be punished by a
fine of not less than fivehundred dollars nor more than
one thousand dollars per violation. No portion of the
minimum fine for repeat offenders shall be suspended...


42-9-113. Civil penalties.
In any civil action for the enforcement of
this article, the court may award reasonable
attorney fees and costs to the prevailing pa
rty, and a customer sha
ll be entitled to treble
damages for failure of any moto
r vehicle repair facility or an
y employee of such facility to
comply with this article, except for clerical
errors or omissions; but in no event shall such
damages be less than two hundred fifty dollars
. The customer shall first make written
demand for the customer's dama
ges from the motor ve
hicle repair facility
by certified mail at
least ten days prior to the f
iling of any such action, exclusiv
e of Saturday, Sunday, and any
legal holiday. Such action shall
be brought within the time peri
od prescribed in section 13-
80-103, C.R.S

http://www.ahaautomotive.com/documen...Repair_Act.pdf

[GilpinGuy]

Name the dealership and the technicians name. That way folks can go there but say "I don't want Joe Blow anywhere near my vehicle...he's got a bad reputation".

A few of those types of conversations and a smart dealership will can his shady ass.

[KS63]

I would've called the cops for them. Bet your keys would be in your hand before you hit "call". I understand the "deal" you got for the oil changes, but I spend 4x doing it myself, to my standards, using ultra premium filters and oil. Peace of mind. Besides, I'm protective of my property, you should too.

[encorehunter]

http://www.ahaautomotive.com/documen...Repair_Act.pdf

Thank you for that. I printed it off to have on hand when I take it in next. The truck is a 1989 Ford F-150 I purchased from the original owner. I do not remember the techs name as it was almost a year ago I got my oil changed. I normally do most of the maintenance on my vehicles, but when they were willing to do the work and provide supplies for almost half of what I can purchase the supplies for, I jumped on it.