Quote Originally Posted by Danimal View Post
She says that the PD always directs her to a voice mailbox and she leaves a message, but it has been over a week and no one has called her back. Maybe next week? She already dumpped $1100 into getting the car running again because she could not wait until I had time to help her. I only have Sunday off this week.

Their insurance company has been the worst I have ever seen, and they pull that "you do all the paperwork and prove it to us, and we'll think about doing something" attitude.

This is why I question folks who buy insurance solely based on lowest price, rather than pay attention to reviews on how good they are to work with in an incident. I may pay a hundred bucks or so more a year for the insurance company I use, but it's one of the 2 that don't get failure ratings on supporting their customers.