Did they give you the typical "We'll have someone out between 8 and 4"? Sorry to hear- hopefully the rest of the month goes better and you get a lot of business...
Speaking of which, sorry to derail, but I've noticed that when I'm driving with no brakes applied below 20MPH in my '05 BMW 325xi, the left front axle squeaks... Did my former mechanic (laid off) not do too stellar of a job replacing my CV axle? Might need to make an appointment with you 1st of Nov.