What are my options after poor landscaping work?

[HoneyBadger]

Here's the story:

I had a professional landscaper come and landscape my new house. Most things were done in an acceptable manner, but the sod they gave us was pathetic. I have spent hundreds of dollars watering it and in 2+ months, none of the grass has grown enough to even warrant a mowing. I followed the watering directions that the landscaper supplied exactly, but the grass is not growing, and in some places I can't even tell if it is alive. Every time I've seen sod laid, it is thick and dark green and healthy, but the sod we received from the landscaper was not thick, dark green, or healthy. All the other new homes on my street have healthy sod and ours is pathetic.


I wrote a check to pay the landscaping company when the job was completed about 6 weeks ago, and they told me that the grass would be just fine and not to worry about it.

This is a well known and reputable company that has done hundreds of landscapes in my neighborhood and a lot of landscapes in nicer neighborhoods, such as Cordera, Mountain Shadows, and several areas of Monument and Black Forest. I have a lot of outreach where I could damage their business reputation in my neighborhood and around town, but I'd rather not go that route...



What options do I have?
I don't want to do something rash that would leave me without options, but this is about 1300 sq ft of sod that I paid for and i'm getting pissed.

It's probably too late in the season to lay new sod. I'm also worried that if I wait until spring to say anything or do anything, then I definitely won't have any options apart from buying new sod.