Need some advice on a stuck BCG in a loaded AR

[ruthabagah]

First time in 10 years that I have this problem with a build....

Took this new one for the first time shooting yesterday, and it cycled perfectly on the bench here, but the first round got stuck in the chamber (unfired), and the BCG will not move at all. Of course the BCG is stuck firmly on top of the buffer retainer and I cannot dissemble the lower.... oh, yeah: there is one round stuck in the chamber too that doesn't make me feel safe at all.

Help!