Damaged box. Ammo missing. What now?

[belizejet]

Just got a box of items I ordered from Midways USA. In it were three boxes of 300BLK. Only two made it. After the UPS guy left I noticed the box had about an 8 inch hole on a corner seam. What is my next recourse? I already contacted UPS and the driver looked in the truck and this was only 45 minutes after delivery. A resolution claim was files and the driver is supposed to return and inspect the box tomorrow. UPS policy is that they do not deliver damaged boxes. In other words they think I'm lying. Anyone have any experience with this.

On a side note, they were very unresponsive to my request for the driver to check the truck until I told them it was ammo and they quick got on it.

[BPTactical]

Contact Midway as well

[Great-Kazoo]

Did you take pictures of the damage?. Documentation documentation, documentation.

[Gman]

I had a damaged box before. They had taped it back together. One of the boxes of .45 CCI Blazer had also spilled as some of the cartridges were put back in the tray in the wrong direction. I still had all my stuff, so I didn't find it necessary for a claim.

[brianakell]

Just got a box of items I ordered from Midways USA. In it were three boxes of 300BLK. Only two made it. After the UPS guy left I noticed the box had about an 8 inch hole on a corner seam. What is my next recourse? I already contacted UPS and the driver looked in the truck and this was only 45 minutes after delivery. A resolution claim was files and the driver is supposed to return and inspect the box tomorrow. UPS policy is that they do not deliver damaged boxes. In other words they think I'm lying. Anyone have any experience with this.

On a side note, they were very unresponsive to my request for the driver to check the truck until I told them it was ammo and they quick got on it.

SAve the box, contact midway so they can start a claim. Claim would be under 100 Id guess, so process is pretty quick.

[ruthabagah]

fill a claim with Midway, they are the UPS customer, you are not. Take pictures, and they will most likely send you a replacement of issue a credit for the missing box.

[colorider]

" ups doesn't deliver damaged boxes ". Funniest thing I have read in a while. I think that is all they deliver.

[sellersm]

" ups doesn't deliver damaged boxes ". Funniest thing I have read in a while. I think that is all they deliver.

Truth!

[Delfuego]

Contact Midway as well

This exact thing happened to me a few months ago. Midway made it right. I told them that their cheap shipping option with USPS doing the last mile totally sucks and they should change it. They sent my replacement parts UPS ground (no USPS involved).

[rondog]

Amazes me how many dishonest pricks can get jobs in the parcel delivery business. I've been delivered an empty package before, obviously cut open and taped shut.